The ideal candidates will spearhead sales initiatives, cultivate strong customer relationships, and consistently meet or exceed established targets.
Key duties encompass overseeing daily operations, ensuring adherence to organizational policies, and maintaining high standards of productivity and efficiency. This involves actively managing and leading teams, facilitating smooth workflows, and resolving any operational challenges that may arise. Additionally, the role demands precise coordination with cross-functional departments to uphold seamless communication and collaboration. Responsibilities also include monitoring performance metrics, identifying opportunities for improvement, and implementing strategic initiatives to enhance overall outcomes. Strong leadership, exceptional problem-solving abilities, and a proactive approach to decision-making are essential to excel in this position.
Proactively generate leads and drive sales by engaging with new clients through on-site efforts, professional referrals, and online channels, specifically targeting logbook loans, motorbike financing/sales, and phone financing/sales.
Client Relationship Management: Cultivate and nurture robust, positive connections with both new and established customers to guarantee satisfaction and foster repeat engagements.
Demonstrate comprehensive understanding of the full range of products and services available, articulating loan characteristics, conditions, and detailed specifications with clarity to clients.
Guide clients seamlessly through the application process—whether for loans or purchases—while meticulously collecting and verifying all required documentation to uphold accuracy and strict adherence to company policies.
Performing financial and credit appraisals involves conducting thorough evaluations of clients or businesses to assess their financial standing and determine eligibility, while concurrently identifying and mitigating potential risks to safeguard the organization’s interests.
Consistently deliver or surpass established sales and performance benchmarks on a daily, weekly, and monthly basis across all product categories.
Market research involves tracking market dynamics and competitor actions, delivering strategic insights to management to refine sales strategies and innovate product or service offerings.
Regular reporting duties involve compiling and delivering comprehensive updates on sales performance metrics, customer engagement activities, and market intelligence insights.
Deliver outstanding after-sales service and support by addressing customer inquiries and resolving complaints with promptness, professionalism, and efficiency.
Seeking a candidate with a Bachelor’s degree in Computer Science, Information Technology, or a related discipline, complemented by a minimum of three years of hands-on experience in software development or IT support. Proficiency in programming languages such as Python, Java, or C++ is required, along with experience in database management and familiarity with cloud computing platforms. Strong problem-solving abilities, excellent communication skills, and a commitment to continuous learning are essential. The ideal applicant will demonstrate a track record of delivering high-quality technical solutions and collaborating effectively within cross-functional teams.
A diploma or degree in Sales, Marketing, Business Administration, Finance, or a related discipline is advantageous.
Proven sales experience, ideally in financial services, microfinance, or the sale of motor vehicles and electronics, is considered a valuable asset.
Fluent proficiency in both spoken and written English and Swahili is essential.
Sales & Negotiation: Proven expertise in consultative selling, strategic negotiation, and cultivating long-term client relationships, coupled with a commitment to achieving measurable outcomes.
A self-starter with a strong commitment to achieving targets, capable of thriving in a dynamic setting while exercising independence and requiring minimal oversight.
Demonstrated ability to engage effectively with customers, fostering trust and cultivating long-term professional relationships through excellent interpersonal and customer service capabilities.
We require a keen eye for precision to ensure flawless record-keeping and meticulous documentation.
Proficiency in computer operations and sales or customer relationship management (CRM) software is a non-negotiable requirement.
Join us and enjoy a comprehensive benefits package designed to support your well-being and professional growth. Comprehensive health, dental, and vision insurance plans are provided, along with generous retirement savings options, including employer-matched contributions. Paid time off, including vacation, holidays, and sick leave, ensures you maintain a healthy work-life balance. Additionally, we offer flexible spending accounts, wellness programs, and professional development opportunities to help you thrive both personally and professionally.
We offer a competitive remuneration package that includes a retainer fee alongside an uncapped commission structure.
Extensive training will be provided to ensure proficiency in all relevant systems, tools, and processes. You will undergo comprehensive instruction covering operational procedures, safety protocols, and company-specific methodologies. This training phase is designed to equip you with the necessary skills and knowledge to perform your duties effectively and confidently from the outset.
We offer a chance for professional development and career advancement within a dynamic environment.
Mandatory Requirements
A certificate of good conduct is required, with proof of application being acceptable.
A single guarantor is required, who must be a parent, sibling, or another close family member.
A letter of recommendation from the local department head is required.
Qualifications
BA/BSc/HND , Diploma
Experience Required
1 year
