We are seeking a dedicated professional to lead our mission-driven initiatives with passion and precision. The ideal candidate will possess a proven track record in strategic planning, team leadership, and project execution, ensuring alignment with our organizational goals. Responsibilities include developing and implementing innovative strategies, fostering collaboration across departments, and driving measurable outcomes. Qualifications require a minimum of five years of relevant experience, strong analytical and communication skills, and a commitment to our core values. This role demands adaptability, problem-solving acumen, and the ability to inspire teams toward collective success.
The Compliance & Risk Support division delivers strategic leadership, operational coordination, and specialized technical assistance to management associates, fostering heightened organizational risk consciousness, resilience, and adherence to regulatory standards. This division facilitates the detection, evaluation, and mitigation of critical risks spanning strategic, operational, financial, and safeguarding domains, thereby empowering data-driven decision-making and the enduring fulfillment of organizational goals.
The Crisis & Risk Management Support Professional is responsible for developing, executing, and enhancing enterprise risk management and crisis preparedness frameworks for managing authorities. This role delivers structured analysis, coordination assistance, and expert guidance to enhance risk-based decision-making and crisis response, ensuring alignment with organizational policies, governance structures, and risk tolerance. Additionally, the position assists in consolidated reporting and provides analytical materials and structured decision-support to senior leadership, including Executive and Institutional Boards.
Oversee and execute a diverse range of duties and obligations, ensuring alignment with organizational goals and operational standards. Address key responsibilities such as managing projects, coordinating team efforts, and maintaining compliance with industry regulations. Conduct thorough assessments of performance metrics to identify areas for enhancement and implement strategic improvements. Foster collaboration across departments to streamline workflows and achieve collective objectives. Maintain meticulous documentation and reporting to support data-driven decision-making and accountability.
The position involves assisting with the creation, deployment, and ongoing management of enterprise risk management (ERM) principles, frameworks, and tools, while promoting systematic risk identification and assessment procedures. Additionally, the role includes participating in the development and oversight of mitigation strategies and internal controls, ensuring they remain in compliance with governance frameworks and organizational policies.
Conduct comprehensive risk analyses, develop dynamic dashboards, and compile consolidated reports to present to senior leadership. Collaborate on risk assessments, audits, and assurance initiatives while maintaining meticulous documentation and delivering structured reports that facilitate informed, risk-based decision-making.
Support the creation and ongoing maintenance of crisis response protocols, Strategic Response Assessments (SRA’s), contingency plans, and Standard Operating Procedures (SOPs). Assist with crisis simulations and readiness drills, and help incorporate crisis preparedness measures into both operational and programmatic frameworks.
Provide coordinated analytical support in crisis scenarios, compiling comprehensive situation reports, structured briefings featuring data-driven insights and executive summaries for senior leadership. Additionally, assist in conducting after-action reviews and implementing lessons-learned initiatives to enhance organizational preparedness and resilience.
Collaborate effectively with safeguarding, humanitarian action, compliance, audit, finance, communications, and security teams to establish cohesive risk and crisis management strategies, offering specialized technical guidance and resources to Member Associations. Streamline the exchange of critical information across all relevant entities while guaranteeing strict compliance with established risk and crisis management policies and escalation protocols.
Implement and enhance an Enterprise Risk Management (ERM) program grounded in the COST 2017 framework—or the most current version available. Provide strategic guidance to leadership to ensure risk appetite aligns seamlessly with organizational objectives, performance goals, and protective measures.
Provide guidance on the design, upkeep, and rigorous evaluation of Business Continuity and Disaster Recovery strategies. Verify that essential business operations possess a viable contingency plan, confirmed through routine tabletop exercises and simulation-based assessments.
Offer strategic guidance on risk management initiatives while collaborating closely with stakeholders to devise and refine effective risk mitigation strategies and preparedness plans.
Uphold safeguarding protocols rigorously and foster a secure environment for all stakeholders.
As a representative of SOS Children’s Villages or its affiliates, your role encompasses fostering and sustaining a secure and nurturing environment for both personnel and the individuals—children, adolescents, and adults—who benefit from the organization’s programs. Key responsibilities include:
Uphold the Code of Conduct consistently and continuously assess the safeguarding implications inherent in your professional responsibilities.
Engage collaboratively in team meetings to proactively identify potential risks while contributing and implementing effective preventive and mitigation strategies.
Incorporate safeguarding principles into each decision you make and every task you perform.
Promptly escalate any safeguarding concerns in adherence to established protocols.
Advocate for a culture rooted in ethical values, cultivate unwavering accountability, and enforce a strict zero-tolerance policy toward harm.
Requirements
A master’s degree is required, with preference given to candidates holding credentials in Crisis Management, Risk Management, Business Administration, Security Studies, International Relations, Emergency Management, Audit, Compliance, Business Continuity, or a closely related discipline.
A minimum of 10 years of professional experience in crisis management, risk management, internal control, audit, compliance, or related fields is required, with a strong working knowledge of ISO 31000, ISO 22301, and other pertinent standards.
With a minimum of five years of professional experience, you will have advised and reported on risk matters to international C- and S-Board levels.
Desirable experience includes involvement with international non-governmental organizations or federated systems.
Open to frequent travel, accounting for approximately 30 to 35 percent of the role’s obligations, ensuring readiness to undertake regular business trips as required.
Fluency in both English and French is required, with Spanish considered advantageous.
Experienced professionals with a strong command of technical skills are sought to join our dynamic team. Proficiency in relevant software, programming languages, and system architectures is essential, along with the ability to troubleshoot complex technical issues efficiently. Candidates must demonstrate a deep understanding of industry standards and best practices, ensuring seamless integration and optimal performance of technological solutions. Additionally, familiarity with emerging technologies and continuous learning are highly valued to adapt to evolving project demands and maintain competitive advantage.
Enterprise risk management frameworks, such as ISO 31000, provide structured methodologies for identifying, assessing, evaluating, and mitigating risks across organizational operations. These frameworks emphasize systematic processes to enhance decision-making, ensure regulatory compliance, and safeguard stakeholder interests. By integrating risk management into strategic planning, organizations can proactively address uncertainties while maintaining operational resilience and fostering sustainable growth.
Business continuity and crisis management principles, such as those outlined in ISO 22301, are essential for ensuring organizational resilience and preparedness. These principles provide a structured framework for identifying risks, implementing protective measures, and maintaining operational integrity during disruptions. Compliance with such standards enables organizations to minimize downtime, safeguard critical functions, and facilitate swift recovery from unforeseen events.
Conducting comprehensive risk mapping, performing thorough assessments, and preparing detailed reports are essential responsibilities within this role.
Incident analysis and the preparation of structured situation reports are essential responsibilities within this role. The incumbent will evaluate incidents to identify root causes, assess impacts, and document findings systematically. Proficiency in analyzing data, recognizing patterns, and conveying complex information clearly is required. Strong attention to detail and adherence to reporting standards are mandatory to ensure accuracy and completeness in all deliverables.
We are responsible for designing, implementing, and maintaining mitigation and monitoring tools to address risks and ensure compliance with established policies. These tools are crucial for identifying potential issues, tracking performance metrics, and enabling timely intervention to prevent adverse outcomes. Additionally, we oversee the continuous improvement of these systems to enhance their efficiency and effectiveness in supporting risk management and operational excellence.
Analytical reporting and dashboard development are essential responsibilities, requiring the preparation of comprehensive reports and interactive visualizations to support data-driven decision-making processes.
Demonstrates exceptional analytical abilities and a methodical, structured approach to problem-solving.
Proven capacity to distill intricate concepts into clear, actionable insights.
Possesses strong proficiency in conveying information effectively through both written and spoken means.
Maintains diplomacy and exercises discretion in all professional interactions to ensure the integrity and reputation of the organization are upheld, handling sensitive information and situations with the utmost care and professionalism.
Proven capability to drive decisions and gain support for initiatives across organizational boundaries, even in the absence of formal reporting authority.
A proactive approach to problem-solving and a dedication to delivering effective solutions are essential. Candidates must exhibit a strong ability to analyze complex issues and implement efficient resolutions. This role requires individuals who can think critically and adapt to evolving challenges with confidence and creativity.
We thrive in diverse, multicultural settings through a collective and cooperative methodology, fostering cross-cultural synergy to achieve shared objectives.
We seek candidates who demonstrate strong interpersonal abilities, adaptability, and a collaborative mindset. Essential qualities include effective communication, problem-solving acumen, and a proactive approach to challenges. The ideal professional will exhibit organizational skills, attention to detail, and the capacity to thrive in dynamic environments. Prior experience in team-oriented settings and a commitment to continuous learning are highly valued attributes.
Board level advisory experience involves providing strategic guidance to executive leaders and board members, offering insights on governance, risk management, and long-term decision-making. It requires a deep understanding of corporate strategy, financial acumen, and the ability to navigate complex business environments. Candidates must demonstrate a track record of influencing high-stakes decisions, fostering stakeholder alignment, and ensuring organizational accountability. Strong communication skills, leadership presence, and the capacity to challenge conventional thinking while maintaining constructive collaboration are essential. Experience in board-level interactions, whether through formal advisory roles, executive leadership, or governance committees, is typically required.
We seek individuals who possess strong powers of persuasion to effectively influence and engage others. Candidates must demonstrate the ability to articulate ideas clearly and compellingly, adapting their communication style to resonate with diverse audiences. A proven track record of driving consensus, negotiating favorable outcomes, or motivating teams to achieve shared objectives is essential. Experience in sales, marketing, leadership, or related fields where persuasive techniques are critical is highly advantageous. The ideal candidate will excel in crafting compelling arguments, leveraging emotional and logical appeals, and maintaining a results-oriented approach in high-stakes interactions.
Proficient in articulating intricate concepts using clear, accessible language.
Solution-orientation
Ways of working include collaborating in interdisciplinary teams to deliver high-quality solutions efficiently. Emphasis is placed on adaptability to evolving project demands and the ability to work both independently and collaboratively. Strong communication skills are essential to ensure clarity and alignment across stakeholders. The role may require occasional travel or flexible hours to meet business needs or client engagements. A commitment to continuous learning and professional development is also expected to stay current with industry trends and best practices.
Global collaboration and communication require the ability to operate seamlessly across diverse international settings, cultures, and time zones. This involves fostering clear, consistent communication channels, ensuring transparency in all interactions, and cultivating a shared understanding among distributed teams to drive collective success.
Collaborating seamlessly across diverse teams and functional domains, you will integrate varied expertise, address challenges through joint problem-solving, and contribute to the achievement of impactful results that uphold the organization’s strategic objectives.
Effectively collaborating within matrix structures requires actively engaging with both solid and dotted reporting lines, fostering transparent communication, and harmonizing priorities with line and functional managers. It is essential to clarify roles, responsibilities, and expectations to facilitate seamless coordination and ensure successful team outcomes.
To thrive in this role, candidates must demonstrate strong flexibility and adaptability, remaining highly responsive to shifting contexts and proactively adjusting priorities, approaches, and collaborative methods in line with evolving project, service, or organizational demands.
Ownership and accountability are demonstrated by assuming full responsibility for driving tasks and initiatives forward, addressing challenges proactively, and ensuring that commitments, decisions, and actions are executed to their conclusion. This entails taking initiative within your designated role rather than relying on external direction.
To enhance the capabilities and autonomy of member associations, we focus on disseminating knowledge, tools, and insights from projects and services, empowering associations to leverage these resources for continuous improvement in their operational strength and self-reliance.
A culture of continuous feedback and transparency is fostered by openly and constructively sharing feedback and data, empowering teams and stakeholders to reflect, learn, and enhance their work and impact.
Qualifications
BA/BSc/HND , MBA/MSc/MA
Experience Required
10 years
