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Home Jobs Nairobi Country Manager – Quick Service Restaurants (QSR) Kenya

Country Manager – Quick Service Restaurants (QSR) Kenya

COREcruitment Ltd  · Hotels & Restaurants

Full Time Nairobi
Nairobi
Deadline: 2 September 2026
Posted June 5, 2026

An exceptional leadership role has emerged as the QSR Country Manager within a rapidly growing hospitality organization that operates extensively across the continent.

As Country General Manager, you will spearhead leadership and brand expansion within the market by fostering operational excellence, upholding brand standards, and driving sustainable profitability through strategic financial and market initiatives.

Non-negotiable Requirements:

Proficiency in the Ugandan market or prior experience in Sub-Saharan Africa is a mandatory requirement for this position.

Proficient in both written and verbal communication in English and Swahili is required.

International casual dining or quick-service restaurant specialist with expertise in operational efficiency, customer experience enhancement, and team leadership across diverse cultural settings. Proven ability to optimize workflows, reduce costs, and drive sales growth while maintaining brand consistency and high service standards. Skilled in staff training, performance management, and fostering a collaborative work environment to ensure seamless operations and guest satisfaction in fast-paced environments.

Professional candidates should possess prior experience overseeing several locations simultaneously, with a preferred track record of managing between 10 and 15 outlets.

A bachelor’s degree or an MBA is beneficial to candidates applying for this role.

We seek individuals with dynamic, enthusiastic, and solution-oriented mindsets, characterized by unwavering positivity, efficiency, and a proactive approach. Ideal candidates will demonstrate strong drive, creativity, and optimism to contribute effectively to our team and achieve collective success.

Oversee and manage daily operations to ensure seamless workflow and adherence to established protocols. Develop and implement strategies to enhance efficiency, productivity, and quality across all assigned functions. Collaborate with cross-functional teams to align goals, resolve challenges, and drive continuous improvement. Monitor performance metrics, identify trends, and implement corrective actions as necessary. Maintain compliance with organizational policies, industry regulations, and safety standards. Lead and mentor team members, fostering a culture of accountability, innovation, and professional growth. Prepare and present reports to senior leadership, summarizing key achievements, risks, and recommendations for strategic decision-making.

We uphold brand consistency and deliver exceptional customer experiences by ensuring all marketing materials, communications, and customer interactions align with established guidelines and reflect our brand values. This role involves monitoring adherence to brand standards across all channels, identifying opportunities for improvement in customer touchpoints, and collaborating with cross-functional teams to enhance overall brand perception and customer satisfaction. Proficiency in brand management principles, strong attention to detail, and excellent communication skills are required. Additionally, candidates must have experience in customer service or a related field, with a proven ability to analyze feedback and implement strategic improvements to elevate the customer journey.

We cultivate and nurture relationships with key stakeholders to ensure alignment and foster collaboration. This role requires strong communication and negotiation skills, along with the ability to build trust and manage expectations. Responsibilities include maintaining open lines of communication, addressing concerns promptly, and ensuring stakeholders are informed and engaged throughout initiatives. Experience in stakeholder management, preferably in a corporate or nonprofit setting, is essential.

We are currently seeking a strategic leader to spearhead our market expansion efforts, beginning with a thorough assessment of feasibility. The ideal candidate will evaluate potential new markets, analyzing economic conditions, competitive landscapes, and regulatory environments to determine viability. Responsibilities include identifying target regions, developing entry strategies, and collaborating with cross-functional teams to ensure seamless execution. Strong analytical skills, business acumen, and the ability to navigate complex market dynamics are essential for success in this role.

As a Marketing professional focused on local relevance, you will be responsible for developing and implementing strategies that enhance brand visibility and engagement within specific geographic markets. Your role includes conducting market research to identify local trends, consumer preferences, and competitive landscapes. Additionally, you will collaborate with cross-functional teams to tailor campaigns that resonate with local audiences while maintaining brand consistency. Key requirements include a proven track record in marketing, strong analytical skills, and the ability to adapt strategies based on regional insights. Proficiency in data analysis tools and a deep understanding of local consumer behavior are essential for success in this position.

We are seeking a highly motivated individual to lead and deliver special projects, ensuring they are completed on time, within budget, and to the highest standards. The ideal candidate will have a proven track record of managing complex initiatives, strong problem-solving skills, and the ability to collaborate effectively with cross-functional teams. Responsibilities include developing project plans, allocating resources, monitoring progress, and reporting outcomes to stakeholders. Proficiency in project management tools, excellent communication skills, and a results-driven mindset are essential. Experience in [specific industry, if applicable] is preferred, along with the ability to adapt to changing priorities and deliver under tight deadlines.

Ensuring robust risk management and regulatory compliance oversight is a critical responsibility within this role. The position demands a meticulous approach to identifying, assessing, and mitigating potential risks while ensuring adherence to all applicable laws, policies, and industry standards. Key duties include monitoring compliance frameworks, conducting audits, and implementing corrective measures to address any deviations. Strong analytical skills, attention to detail, and a deep understanding of regulatory requirements are essential for success in this position.

Analyzes financial data to evaluate business performance, identifying trends, variances, and key drivers of profitability. Prepares accurate financial reports, forecasts, and budgets to support strategic decision-making. Collaborates with cross-functional teams to optimize cost structures, enhance revenue streams, and improve overall financial health. Ensures compliance with regulatory standards and accounting principles while maintaining meticulous attention to detail in all financial documentation and analysis.

The role focuses on overseeing and optimizing supply chain operations and procurement activities to ensure efficient resource acquisition, inventory management, and timely delivery of goods and services. Key responsibilities include negotiating contracts with suppliers, evaluating vendor performance, and identifying cost-saving opportunities while maintaining quality standards. The ideal candidate should possess strong analytical skills, proficiency in procurement software, and a minimum of five years of experience in supply chain management or a related field. Additionally, expertise in risk assessment, strategic sourcing, and cross-functional collaboration is essential to drive continuous improvement and align procurement strategies with organizational goals.

A highly attractive compensation package, commensurate with experience and industry standards, is offered.

Qualifications

BA/BSc/HND , MBA/MSc/MA

Experience Required

10 - 15 years

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