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Home Jobs Nairobi Operations and Administration Manager

Operations and Administration Manager

Orchid HR Outsourcing  · Consulting

Full Time Nairobi
Nairobi
Deadline: 3 September 2026
Posted June 4, 2026

JOB SUMMARY

The Administrative Manager plays a pivotal role in maintaining the efficiency, cost-effectiveness, and alignment of our administrative and operational processes with organizational objectives. This position requires a strategic approach to overseeing and refining the company’s workflows to ensure optimal performance and successful attainment of business goals.

Oversee a comprehensive range of critical duties, including managing and directing team activities to ensure alignment with organizational objectives, implementing strategies to enhance operational efficiency, and fostering a collaborative work environment that promotes productivity and innovation. Develop and execute actionable plans to meet departmental targets, monitor performance metrics to identify areas for improvement, and provide leadership through clear communication and mentorship to support team growth and development. Additionally, coordinate cross-functional initiatives, resolve complex challenges, and ensure adherence to company policies while maintaining high standards of accountability and professionalism.

Oversee and manage daily administrative tasks, ensuring efficient operation of office facilities, space allocation, utility services, and general maintenance to maintain seamless workflow.

Design, execute, and assess administrative policies, procedures, and systems with the goal of optimizing operational effectiveness and workflow efficiency.

Oversee the acquisition, inventory tracking, and maintenance of office supplies, assets, and equipment to ensure optimal availability and functionality.

Supervise and provide guidance to sales and marketing teams, as well as biomedical and administrative personnel, including receptionists, clerks, and office assistants, to ensure operational efficiency and alignment with organizational objectives.

Deliver services with excellence to ensure optimal performance and meet all client expectations efficiently.

Maintain meticulous and secure filing systems, databases, and documentation to uphold confidentiality and ensure proper organization. Safeguard sensitive information with strict adherence to established protocols and privacy standards. Regularly update and verify records to guarantee accuracy and accessibility while mitigating risks of unauthorized access or data breaches.

We are seeking a meticulous professional to oversee all aspects of document control, ensuring accuracy, compliance, and efficient management of organizational records. The ideal candidate will maintain and update documentation systems, verify the integrity of files, and enforce adherence to established policies and regulatory standards. Responsibilities include tracking revisions, managing document lifecycles, and facilitating timely access to critical information for stakeholders. Candidates must possess strong organizational skills, attention to detail, and proficiency in document management software, along with the ability to collaborate effectively across teams to support seamless workflows.

Compile weekly sales reports, draft official correspondence, and manage administrative documentation as needed.

Oversee vendor partnerships, administer service agreements, and guarantee cost-efficient service execution.

Oversee audits, inspections, and compliance initiatives while administering company licenses, permits, and renewal processes.

Serve as the primary liaison for all administrative inquiries, coordinating communications between internal teams and external service providers to ensure seamless operational workflows.

You will collaborate with key stakeholders and team members to ensure alignment and effective communication throughout project execution, fostering strong relationships and driving project success.

Assist in the coordination of management meetings by developing detailed agendas, documenting comprehensive minutes, and diligently monitoring follow-up actions to ensure completion.

Bachelor’s degree in a relevant field or equivalent professional experience is required. At least three years of experience in a related role is necessary, along with proficiency in industry-standard software and tools. Strong analytical and problem-solving skills are essential, as is the ability to work independently and collaboratively in a team environment. Excellent communication skills, both written and verbal, are a must, along with a commitment to continuous learning and professional development.

A bachelor’s degree in Business Administration is required.

Professional experience within the healthcare sector is required.

Seeking candidates with a minimum of three to five years of professional experience in an administrative management capacity.

Proven ability to lead teams effectively, coupled with exceptional interpersonal and communication skills, fostering collaboration and driving team success.

Analytical and problem-solving abilities are essential, particularly in identifying opportunities for ongoing enhancement and implementing cost-saving initiatives.

Demonstrated proficiency in budget administration, financial monitoring, and the preparation of detailed financial reports.

Proficient in both written and oral communication is essential.

Capable of managing sensitive information with unwavering integrity and a high standard of professionalism.

Interested applicants possessing the specified qualifications are encouraged to submit their current CV along with a concise summary highlighting pertinent industry experience to careers@orchidhr.co.ke, ensuring the subject line is included.

Qualifications

BA/BSc/HND

Experience Required

3 - 5 years

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