The primary objective of this position is to drive the strategic objectives of the organization by overseeing key initiatives and ensuring alignment with overarching goals. This role demands a blend of leadership, analytical prowess, and operational efficiency to execute responsibilities effectively while fostering team collaboration and innovation.
The QA Associate plays a critical role in maintaining the integrity and dependability of KNOPS IT applications, particularly those related to financial management systems and HIPAA-compliant solutions, by designing and executing thorough testing strategies that enhance project delivery and streamline organizational operations. This position requires ongoing coordination with development teams, finance stakeholders, and solution designers to detect and address defects, verify financial data accuracy, refine testing methodologies, and foster a high-quality culture within the IT Group.
Functions / Key Results Expected
Software developers and quality assurance teams rely on software testing to meticulously evaluate applications, identifying defects, verifying functionality, and ensuring compliance with specified requirements. This process encompasses a range of methodologies, including manual and automated testing, to uncover issues before deployment. Key responsibilities include designing and executing test cases, analyzing results, and collaborating with development teams to resolve discrepancies. Proficiency in test automation tools, scripting languages, and defect tracking systems is often required, alongside strong problem-solving and communication skills. Familiarity with industry standards and best practices further enhances the effectiveness of software testing efforts.
Collaborate closely with Product Managers and Solutions Designers to gather and analyze business and functional requirements essential for test case development.
Develop and implement comprehensive test cases based on provided requirements and user stories, ensuring timely delivery and adherence to high-quality standards.
Conduct end-user testing in accordance with the specified requirement specifications and user stories.
Evaluate user stories, use cases, and requirements to confirm their validity and assess their feasibility.
Deliver ongoing, constructive feedback—both in writing and verbally—to members of the development team, business analysts, product owners, and end users, ensuring clarity and precision in all communications.
Communicate any identified test schedules or potential testing-related risks to the QA Team Lead promptly and clearly.
Conduct software testing utilizing suitable methodologies and assist in validating data integrity to ensure compliance with quality standards.
Employ AI-driven tools to facilitate the development of test plans, scenarios, and documentation.
Collaborate closely with development team members to diagnose and replicate bugs and errors reported by end users.
Conduct comprehensive software testing at all levels—including System, Integration, and Regression—for KNOPS IT applications to ensure functionality, reliability, and performance meet established standards.
Collaborate closely with development team members and business analysts to gain a comprehensive understanding of project scope, while offering impartial feedback to enhance outcomes.
Serve as an alternate tester, providing support to various functional domains beyond the primary assigned region, ensuring comprehensive coverage and validation across diverse areas.
Validate financial data accuracy and integrity by tracing transactions comprehensively from start to finish, confirming the correctness of general ledger postings, ensuring balanced debit and credit entries, and performing cross-module reconciliations.
Review the period-end closing procedures, including monthly, quarterly, and annual processes, to ensure their effectiveness. Verify the precision of financial statements and management reports generated as a result of these close activities.
Ensure audit trails within financial systems are complete and intact, verifying adherence to IPSA standards and internal financial control protocols.
Conduct thorough testing of multi-currency transaction processing to validate the accurate application of exchange rates, adherence to rounding rules, and seamless currency conversion across all financial modules.
Support financial data migration testing by verifying opening balances, historical transaction data, and cutover accuracy to ensure seamless transition and integrity of financial records.
Evaluate user access controls and segregation of duties (Sod) configurations within financial systems to ensure adherence to financial governance standards and audit mandates.
Develop and implement automated testing solutions to enhance efficiency and reliability, while identifying opportunities to refine and optimize existing processes for improved performance and scalability.
Aid in the execution of automated software testing initiatives to ensure robust and efficient quality assurance processes.
Devise strategies to enhance testing efficiency and streamline the process of identifying root causes.
Design and implement testing frameworks capable of accommodating the growing sophistication of KNOPS IT applications.
Vigilantly assess software testing processes and procedures to uncover potential risks and enhancement opportunities.
Remain informed of evolving guidelines, policies, and documentation to enhance comprehension of testing methodologies and industry-standard practices.
Knowledge Management professionals are responsible for developing, implementing, and maintaining systems and processes to capture, organize, store, and distribute an organization’s intellectual assets. They ensure critical information is easily accessible to employees, enabling informed decision-making and fostering innovation. This role involves collaborating with departments to identify knowledge gaps, designing training programs, and leveraging technology to streamline information flow. Additionally, they assess and refine knowledge-sharing practices to enhance operational efficiency and support continuous learning within the organization.
Through participation in knowledge-sharing initiatives led by the QA team, contribute by pinpointing valuable successes and failures to enhance the team’s collective understanding and performance.
Foster ongoing, productive collaboration among IT’s internal teams by maintaining proactive communication with all IT personnel.
Collaborate with the team to establish and document standardized quality assurance procedures, ensuring consistency and compliance across all operations.
We seek a highly skilled professional with expertise in [specific skills mentioned in the original], along with a strong background in [relevant fields or industries]. The ideal candidate will demonstrate proficiency in [additional skills or tools], ensuring seamless integration into our dynamic team. Responsibilities include [briefly mention key duties], requiring meticulous attention to detail and a proactive problem-solving approach. Candidates must possess [essential requirements], such as [specific qualifications, certifications, or experience], coupled with a commitment to continuous learning and adaptability in a fast-paced environment. Collaborative teamwork and effective communication skills are essential to drive project success and achieve organizational goals.
Agile methodologies, financial systems’ expertise, regression testing, software testing, test automation, and test case development are essential competencies for this position.
We seek a candidate who demonstrates a strong command of key competencies, including the ability to lead cross-functional teams with efficiency and adaptability. The ideal professional will exhibit exceptional problem-solving skills, ensuring solutions are both innovative and practical. Strong communication and interpersonal abilities are essential to foster collaboration and align stakeholders toward shared objectives. Additionally, the role demands proficiency in project management, with a keen eye for detail and a commitment to delivering high-quality results within established timelines. Experience in [relevant industry or field] is highly valued, as is a track record of successfully managing complex initiatives under tight deadlines.
Respectfully engages with all individuals, demonstrating sensitivity to differences and fostering an inclusive environment where others are encouraged to do the same. Adheres to organizational and ethical standards with unwavering commitment. Demonstrates high levels of trustworthiness and integrity. Serves as a strong advocate for diversity and inclusion.
Serves as an exemplary role model, fostering a collaborative team environment and supporting colleagues’ professional development. For those in management positions, demonstrates effective leadership by motivating, guiding, and inspiring teams toward success through adaptable leadership approaches.
Demonstrates a deep comprehension of how their position influences all stakeholders and consistently prioritizes the ultimate beneficiary. Establishes and nurtures robust external partnerships while serving as a skilled and reliable collaborator for colleagues, where applicable to the role.
Establishes clear, actionable strategies to achieve goals, either independently or collaboratively, ensuring excellence in execution and outcomes. Identifies opportunities proactively and takes decisive steps to capitalize on them. Recognizes that maximizing the responsible use of resources directly enhances our effectiveness in serving beneficiaries.
Adaptable and resilient in dynamic, high-pressure settings, this individual thrives amid change by swiftly adjusting strategies to align with evolving conditions or priorities. Through thoughtful reflection on experiences, they refine their actions to optimize outcomes. Demonstrating steadfast performance regardless of challenges, they are committed to driving ongoing enhancements and fostering progress.
Assesses information and potential solutions to arrive at sound, practical conclusions. Approaches challenges with objectivity and reason, carefully weighing risks. Leverages inventive thinking and originality to overcome obstacles.
Demonstrates exceptional clarity and brevity in articulating thoughts or information while fostering an inclusive and respectful dialogue. Prioritizes empathy by carefully considering the perspectives and requirements of others, ensuring communication remains constructive and supportive. Engages in attentive listening, actively contributing insights to enhance collective understanding. Resolves disagreements with diplomacy, bridging divides by identifying shared objectives and collaborative solutions.
Bachelor’s degree in a relevant field or equivalent practical experience is required. Candidates must possess a minimum of three years of professional experience in a related industry. Proficiency in specific software tools and methodologies is essential. Strong analytical and problem-solving skills are a must. Excellent communication and teamwork abilities are also required.
Required
Hold a secondary school diploma (or equivalent qualification) along with a minimum of six years of directly applicable professional experience.
A bachelor’s degree, or equivalent qualification, in Computer Science or Information Technology is required, with a minimum of two years of pertinent professional experience.
A QA Testing Certification is a mandatory prerequisite for this role.
Desired
Seeking candidates with a minimum of five years of relevant professional experience in the specified field, demonstrating a proven track record of success. Applicants must possess strong analytical skills, exceptional communication abilities, and the capacity to work collaboratively within a team environment. A bachelor’s degree in a related discipline or equivalent practical experience is required, while advanced degrees or certifications are highly preferred. Familiarity with industry-standard tools, software, or methodologies is essential, along with the ability to adapt to evolving technologies and business demands. Previous leadership or project management experience is advantageous but not mandatory.
Required
A minimum of six years of hands-on experience in the software industry, specifically in software and web-based testing, is mandatory. Alternatively, candidates must possess a Bachelor’s or University Degree along with at least two years of relevant industry experience in software and web-based testing.
A solid grasp of various testing methodologies and frameworks is essential.
Proficiency in test automation and SQL is essential for this position.
A proven track record in crafting meticulous test cases, conducting comprehensive end-user evaluations, and meticulously documenting findings is essential, along with strong skills in clearly communicating test results.
Applicants must possess hands-on experience or a demonstrated enthusiasm for leveraging Generative AI tools—such as Claude, Gemini, or Copilot—to streamline test case development and execution processes.
Proficiency in testing financial management or enterprise resource planning systems—such as Oracle, SAP, or comparable platforms—within Finance, Accounting, or Public Sector environments is essential.
A solid grasp of fundamental accounting principles, including double-entry bookkeeping, chart of accounts, general ledger structure, and period-end close cycles, is essential.
Desired
Individuals with prior experience in Payroll, Human Resources, or Project Management modules are encouraged to apply.
Proficiency in conducting end-to-end tracing and reconciliation of financial transactions across interconnected modules, including accounts payable, accounts receivable, general ledger, and fixed assets, is required.
Proficiency in audit trail requirements, segregation of duties (Sod), and financial internal controls within ERP systems is essential.
Proficiency in IPSA (International Public Sector Accounting Standards) or comparable public sector financial reporting frameworks is advantageous.
Candidates should possess hands-on experience across projects of diverse testing complexities and a solid grasp of multiple software development methodologies or frameworks, including Waterfall, Agile, and PRINCE2.
Proficiency in collaborating within international organizational environments is essential, demonstrating adaptability to cross-cultural dynamics and adherence to global standards.
Qualifications
BA/BSc/HND , Professional Certificate
Experience Required
2 - 6 years
