Our client, a prominent telecommunications company, is seeking to hire a Trade Development Representative to join their dynamic team.
Job purpose
Concentrate on conducting channel visits to enhance retailer awareness and improve SIM and Float performance, while ensuring optimal visibility and merchandising standards at point of purchase for SOS and Trash agents.
Oversee and execute critical tasks including project planning, execution, and monitoring to ensure timely completion while maintaining high-quality standards. Collaborate with cross-functional teams to align objectives, resolve challenges, and drive efficient workflows. Develop and implement strategic initiatives to enhance operational performance and meet organizational goals. Analyze data, assess risks, and provide actionable insights to support informed decision-making. Ensure compliance with industry regulations, company policies, and best practices. Foster a culture of accountability, innovation, and continuous improvement within the team. Serve as a liaison between senior management and operational staff to facilitate clear communication and alignment. Mentor team members to enhance skills, productivity, and professional growth. Maintain accurate records, reports, and documentation to support transparency and accountability.
Effectively oversee the identification, recruitment, and strategic mapping of Agents, with a primary focus on mobile money outlets and high-traffic retail stores.
Regularly conduct visits to SOS and Agents in strict adherence to the agreed-upon route plans (beat plans) to ensure optimal coverage and engagement.
Provide essential transaction tools at SSO and agent outlets and conduct comprehensive training sessions for SOS and Trash Agents on operational processes.
Provide comprehensive Anti-Money Laundering (AML) training to agents, focusing on regulatory compliance and Suspicious Transaction Reporting (STR) obligations, while instructing SOS in the Know Your Customer (KYC) process as it pertains to the SIM Registration (SIM REG) framework.
Float and stock management duties involve overseeing and maintaining appropriate inventory levels for SIM cards and related products. It is essential to consistently apply the 1.5x stock rule to ensure agents have sufficient supplies while verifying that sales support officers (SOS) possess adequate SIM inventory to facilitate seamless new registrations and activations.
Develop and uphold merchandising standards by ensuring the availability of merchandising materials at SSO and Agent outlets.
Holds an advanced degree in a relevant field, such as a master’s or doctorate, and possesses extensive professional experience in the industry. Demonstrates a strong background in research, analysis, or practical application, depending on the specific role requirements. Exhibits proficiency in industry-specific tools, technologies, or methodologies, ensuring alignment with organizational objectives. Maintains relevant certifications or licenses where applicable, and adheres to ethical and professional standards.
A degree in Business, Marketing, or a closely related field—either a diploma or a bachelor’s degree—is required for this position.
Experience
With a minimum of one year of hands-on experience in sales and distribution within the Fast-Moving Consumer Goods (FMCG) or telecommunications (Telcos) sectors, you will bring valuable industry knowledge to this role.
We seek candidates with a proven ability to demonstrate adaptability and problem-solving skills within dynamic environments. The ideal applicant will possess strong communication skills and the capacity to collaborate effectively with cross-functional teams. Proficiency in relevant software platforms and an aptitude for analytical reasoning are required. Responsibilities include managing multiple priorities, ensuring accuracy in deliverables, and contributing to strategic initiatives. Experience in a similar role, along with meticulous attention to detail, is essential for success in this position.
Demonstrates an unwavering commitment to understanding and meeting the needs of clients, ensuring their satisfaction remains at the forefront of all interactions and decision-making processes. Prioritizes responsiveness and adaptability to address customer inquiries, concerns, or feedback promptly and effectively. Strives to build and maintain long-term relationships by delivering consistent, high-quality service and fostering trust through transparency and reliability. Embraces a proactive approach to identifying opportunities for improvement based on customer insights and evolving expectations.
Able to effectively influence stakeholders and negotiate agreements, demonstrating strong interpersonal and communication abilities.
Forging and nurturing professional relationships and strategic alliances represents a key responsibility of this role. This involves cultivating connections with stakeholders, collaborators, and industry peers to enhance organizational reach and foster mutually beneficial opportunities. Strong interpersonal skills, a proactive approach, and the ability to identify shared objectives are essential for success in this position. Additionally, maintaining open communication channels and demonstrating reliability in follow-through are critical to sustaining productive partnerships over time.
Analytical thinking is required to assess complex problems, evaluate potential solutions, and derive data-driven insights. The position demands a methodical approach to dissecting challenges, identifying key variables, and synthesizing information to inform strategic decisions. Candidates must demonstrate proficiency in logical reasoning, pattern recognition, and the ability to interpret quantitative and qualitative data effectively. Strong attention to detail and a commitment to thorough analysis are essential to ensure accuracy and reliability in all assessments.
Qualified candidates who fulfill the specified criteria are encouraged to submit their application, including a cover letter, salary expectations, and a comprehensive CV, along with a daytime contact telephone number, to jobs1@hcsaffiliatesgroup.com. In the subject line, please include “TDR KABUKI.” Additionally, applicants must clearly specify their preferred location in their submission.
Qualifications
BA/BSc/HND , Diploma , Others
Experience Required
1 year
