An excellent career opportunity now exists for the position of QSR Country Manager within a rapidly growing hospitality organization with a significant presence across the continent.
As Country General Manager, you will lead and expand the brand within the market by fostering operational excellence, upholding brand standards, and achieving sustainable profitability through strategic financial and market initiatives.
Non-negotiable requirements include a minimum of five years of experience in a related field, a bachelor’s degree in a relevant discipline, and the ability to work flexible hours, including evenings and weekends. Additionally, candidates must demonstrate strong analytical skills, proficiency in industry-specific software, and exceptional communication abilities. A commitment to staying current with industry trends and a proven track record of meeting deadlines are also essential.
Proficiency in the Ugandan market or prior experience in Sub-Saharan Africa is a critical prerequisite for this role.
Fluency in both written and verbal English and Swahili is required.
Seasoned professional with extensive expertise in the casual dining or quick-service restaurant sectors, particularly in international markets. Demonstrates a deep understanding of operational dynamics, customer engagement, and industry best practices within these fast-paced environments.
Individuals with prior experience overseeing multiple locations in a comparable role, preferably encompassing a minimum of 10 to 15 outlets, are encouraged to apply.
A bachelor’s degree or an MBA is beneficial.
We seek individuals with a vibrant, upbeat, and solution-oriented mindset, characterized by their efficiency, determination, and innovative thinking. Candidates should embody a hopeful and forward-thinking outlook while demonstrating proactive engagement in their roles.
Oversee a range of critical duties to ensure seamless operations and organizational success, including strategic planning, team leadership, and performance management. Facilitate cross-functional collaboration to align goals and drive efficiency across departments. Develop and implement policies that enhance productivity, compliance, and workplace standards while fostering a culture of accountability and continuous improvement. Monitor key performance indicators (KPIs) and analyze trends to inform data-driven decision-making and optimize outcomes. Serve as a primary liaison between senior leadership and operational teams to ensure transparency and alignment with overarching business objectives.
The position is responsible for upholding brand standards and ensuring a seamless customer experience, maintaining consistency across all touchpoints. Duties include monitoring compliance with brand guidelines, addressing deviations promptly, and collaborating with cross-functional teams to align messaging and visual identity. Additionally, the role involves analyzing customer feedback to identify trends, implementing improvements, and fostering a culture of excellence in service delivery. Strong attention to detail, communication skills, and a customer-centric mindset are essential for success in this role.
We are seeking a skilled professional to foster and maintain strong relationships with key stakeholders, ensuring alignment and collaboration across various departments and external partners. The ideal candidate will possess excellent communication skills, a strategic mindset, and the ability to manage multiple priorities in a fast-paced environment. Responsibilities include identifying stakeholder needs, facilitating productive discussions, and resolving conflicts to drive mutual success. Proficiency in stakeholder engagement tools and techniques is essential, along with a proven track record of building trust and delivering impactful outcomes. This role requires a proactive approach, adaptability, and a commitment to cultivating long-term partnerships that support organizational growth and objectives.
The feasibility study has been completed, marking the initial phase of our market expansion strategy. This project aims to evaluate and penetrate new geographic territories, ensuring sustainable growth and competitive advantage. Candidates must possess a strategic mindset, strong analytical skills, and experience in international market research. Responsibilities include developing entry strategies, conducting market analysis, and collaborating with cross-functional teams to implement expansion plans. Proficiency in data-driven decision-making and fluency in relevant languages are essential.
We seek a dynamic Marketing professional with a sharp focus on enhancing local relevance to drive brand engagement and growth. The ideal candidate will possess a robust understanding of market dynamics, consumer behavior, and targeted outreach strategies to tailor campaigns that resonate deeply within specific communities. Responsibilities include developing localized marketing initiatives, analyzing regional trends, and optimizing messaging to ensure maximum impact and cultural alignment. Proficiency in digital marketing tools, data analytics, and cross-functional collaboration is essential. Strong communication skills and a results-driven mindset are required to measure success and refine approaches continuously.
We seek a dynamic professional to oversee and execute special projects, ensuring alignment with organizational objectives and timelines. The role requires strategic planning, meticulous coordination, and the ability to drive initiatives from conception to completion. Applicants must possess strong analytical skills, adaptability, and exceptional communication abilities to collaborate effectively across teams and stakeholders. Experience in project management, problem-solving, and delivering high-impact results in dynamic environments is essential. Additionally, proficiency in relevant tools and methodologies is preferred to optimize project outcomes and efficiency.
The role involves ensuring adherence to regulatory standards and internal policies through diligent risk management and compliance oversight. Key responsibilities include identifying potential risks, implementing control measures, and monitoring ongoing compliance with applicable laws and organizational guidelines. The position requires a strong understanding of regulatory frameworks, keen attention to detail, and the ability to assess and mitigate risks effectively. Additionally, the role demands collaboration with cross-functional teams to promote a culture of compliance and integrity throughout the organization.
Overseeing financial performance involves monitoring, analyzing, and optimizing fiscal metrics to ensure organizational stability and growth. This role requires a keen understanding of budgeting, forecasting, and financial reporting, along with the ability to interpret complex data to inform strategic decisions. Key responsibilities include evaluating revenue streams, assessing cost structures, and identifying opportunities for efficiency improvements. Proficiency in financial software, strong analytical skills, and a background in accounting or finance are essential, as is the capacity to communicate insights to stakeholders at all levels.
The individual will oversee supply chain management and procurement operations, ensuring efficient sourcing of materials, timely deliveries, and cost-effective vendor negotiations. Responsibilities include managing supplier relationships, optimizing inventory levels, and mitigating supply chain risks. The role requires strong analytical skills, proficiency in procurement software, and experience with ERP systems. Additionally, the candidate must demonstrate expertise in contract negotiation, strategic planning, and cross-functional collaboration to enhance operational performance. A minimum of five years in supply chain or procurement, along with a relevant degree, is essential.
A highly attractive compensation package is offered, commensurate with experience and industry benchmarks.
Qualifications
BA/BSc/HND , MBA/MSc/MA
Experience Required
10 - 15 years