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Home โ€บ Jobs โ€บ Mombasa โ€บ Restaurant Server & Guest Relations Specialist

Restaurant Server & Guest Relations Specialist

Jumba Ruins Monsoon  ยท Food Services

Full Time Mombasa
Mombasa
Deadline: 2 September 2026
Posted June 3, 2026

We are seeking a highly motivated individual to join our team in the capacity of [Job Title], where you will play a pivotal role in [key function or department]. The ideal candidate will possess [X years] of relevant experience in [specific field or industry], along with a proven track record in [specific skill or responsibility]. Proficiency in [specific tools, software, or methodologies] is essential, and familiarity with [industry-specific knowledge or regulations] is highly desirable. Your responsibilities will include [list key duties], ensuring alignment with organizational objectives while fostering collaboration across teams. Strong analytical abilities, exceptional communication skills, and the capacity to thrive in a fast-paced environment are required. Additionally, the role demands a commitment to continuous improvement and the ability to adapt to evolving priorities and challenges.

This role is a full-time, on-site position for a Hostess Waitress at Jumbo Ruins Monsoon in Mombasa County, Kenya. The primary responsibilities involve greeting guests warmly, handling reservations, escorting diners to their tables, offering menu guidance, and maintaining high standards of customer service throughout their visit. Additional tasks include working in close coordination with kitchen and service teams to facilitate smooth food delivery and resolving guest questions or issues with professionalism and efficiency.

Qualifications

Exceptional customer service and communication abilities are essential for delivering an outstanding guest experience and resolving inquiries proficiently.

Possesses comprehensive expertise in food and beverage service or food service operations, facilitating smooth communication and collaboration between guests and the dining team.

A background in culinary arts would be beneficial, as it enhances comprehension of menu offerings and enables well-informed suggestions for guests.

Maintaining a proactive and optimistic demeanor, demonstrating unwavering professionalism, and thriving in dynamic, high-pressure work settings.

Professional experience in hospitality or a related sector is advantageous, though not essential.

Qualifications

BA/BSc/HND

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