Our client, a rapidly expanding mid-sized freight forwarding firm based in Nairobi, excels in managing air and sea cargo from major global hubs such as Dubai, Guangzhou, London, Milan, Johannesburg, Istanbul, and Amsterdam. Each month, they handle 80–100 tonnes of air freight—including both commercial and personal consignments—while facilitating the daily shipment of one 40ft container. Their services encompass the entire logistics chain, ensuring full end-to-end visibility from warehouse receipt and customs clearance to final delivery.
The organization is actively searching for a highly motivated and seasoned Chief Executive Officer (CEO) to assume complete operational leadership, enhance business processes, and spearhead the next stage of expansion.
Key Responsibilities and Essential Duties:
We are seeking a highly motivated professional to oversee a diverse range of critical functions, including strategic planning, team leadership, and cross-departmental collaboration. The role demands meticulous attention to detail to ensure precision in project execution, adherence to deadlines, and alignment with organizational objectives. Responsibilities encompass managing stakeholder relationships, driving process improvements, and fostering a culture of accountability and innovation. Additionally, the position requires the ability to analyze complex data, provide actionable insights, and communicate findings effectively to both technical and non-technical audiences. Proficiency in relevant tools and methodologies is essential to deliver measurable results and support sustainable growth.
You will oversee the management and coordination of seven key departments: Sales, Customer Service, Transport, Marketing, Call Centre, Warehouse, and Operations.
Achieve a 20 to 30 percent increase in revenue compared to the previous year while enhancing operational efficiency to maximize profitability.
Enhance the client experience by prioritizing expedited resolutions for delays, breakages, and claims to ensure prompt and effective service delivery.
Responsibilities include managing air freight, sea container shipments, warehousing operations, transportation logistics, and customs clearance processes.
Foster robust global partnerships and deploy advanced technology solutions to enhance tracking capabilities and operational efficiency.
Bachelor’s degree in education, child development, or a related field is required, along with a minimum of three years of hands-on teaching experience in a classroom setting. Prior involvement in curriculum development and familiarity with educational technology tools are advantageous. Additionally, candidates should possess strong interpersonal skills to foster collaborative relationships with students, parents, and colleagues.
A minimum of 10 to 15 years of professional experience in freight forwarding and logistics is required, with a demonstrated expertise in both air freight and containerized sea freight operations.
Minimum of five years of leadership experience in executive positions, such as General Manager, Director, or Chief Executive Officer, each involving direct responsibility for profit and loss management.
Demonstrates a strong history of delivering exceptional client service and enhancing operational efficiency within logistics environments.
Proficiency in the regulatory frameworks governing Kenya and East Africa, including those administered by the Kenya Revenue Authority (KRA), the Kenya Ports Authority (PA), and the Kenya Bureau of Standards (KEYS), is essential.
A bachelor’s degree in business, logistics, or a related discipline is required, with an MBA or credentials such as CULT or FIAT serving as valuable assets to your application.
Core Capabilities: Demonstrated proficiency in strategic planning, analytical reasoning, and problem-solving, with an emphasis on achieving measurable outcomes. Strong interpersonal and communication skills to foster collaborative relationships with stakeholders at all levels. Adept at managing multiple priorities in fast-paced environments while maintaining meticulous attention to detail. Proven ability to adapt to evolving business needs and industry trends, driving continuous improvement and innovation.
Proven ability to lead and inspire teams effectively.
“Demonstrates strong commercial awareness and an ability to interpret market trends effectively.”
Exceptional aptitude for resolving complex challenges with innovative approaches and systematic reasoning.
Proven ability to effectively lead, motivate, and develop teams while fostering a collaborative and high-performance culture.
Maintaining unwavering integrity is essential to this role.
Qualifications
BA/BSc/HND
Experience Required
10 - 15 years
