The ideal candidates will spearhead sales initiatives, cultivate and sustain strong customer relationships, and consistently meet or exceed established performance targets.
Oversee and execute core duties encompassing strategic planning, team leadership, and operational management while ensuring alignment with organizational objectives. Facilitate cross-departmental collaboration to drive efficiency, innovation, and sustainable growth. Monitor performance metrics to identify opportunities for improvement and implement data-driven solutions. Develop and maintain policies, procedures, and workflows that enhance productivity and compliance. Provide mentorship and professional development opportunities to cultivate a high-performing workforce. Serve as a liaison between senior management and staff to streamline communication and foster a positive workplace culture.
Proactively source and cultivate new business opportunities by engaging potential clients through on-site visits, strategic referrals, and online channels, focusing on logbook loans, motorbike financing/sales, and phone financing/sales.
Client Relationship Management: Cultivate and sustain meaningful, positive connections with both prospective and current customers, fostering satisfaction and driving repeat engagements.
Demonstrate comprehensive mastery of our entire product and service portfolio, articulating loan attributes, conditions, and technical specifications with clarity and precision to ensure customer understanding and confidence.
Guide clients seamlessly through the application process for loans or purchases, meticulously collect and validate required documentation, and uphold strict adherence to company policies while ensuring accuracy.
Perform comprehensive financial and credit evaluations by conducting initial appraisals of clients or businesses to ascertain eligibility and reduce potential risks as required.
Dedicated to consistently meeting or surpassing daily, weekly, and monthly sales and performance benchmarks across every product category is essential.
Conduct ongoing analysis of market dynamics and competitor strategies, delivering strategic insights to leadership to inform the development of optimized sales approaches and innovative products or promotional initiatives.
You are responsible for compiling and delivering periodic reports that detail sales performance, customer interactions, and market feedback.
Deliver outstanding post-sale support by addressing customer inquiries and resolving complaints with promptness and professionalism.
Bachelor’s degree in computer science, engineering, or a related field is required. Proficiency in programming languages such as Python, Java, or C++ is essential. Experience with software development methodologies, including Agile and Scrum, is preferred. Strong problem-solving and analytical skills are necessary. Excellent communication and teamwork abilities are also required. Familiarity with cloud computing platforms like AWS or Azure is a plus.
A diploma or degree in Sales, Marketing, Business Administration, Finance, or a related discipline is strongly preferred.
Proven experience in sales, ideally within financial services, microfinance, or the motor vehicle/electronics sectors, is highly advantageous.
Proficient in conveying ideas clearly and effectively through both spoken and written formats, with fluency in both English and Swahili.
Demonstrates exceptional proficiency in sales, negotiation, and client relationship management, consistently achieving desired outcomes through a goal-driven approach.
Self-motivated professionals with a strong drive to meet targets and the capacity to operate autonomously in high-pressure settings thrive in this role.
Demonstrated ability to deliver exceptional customer service and cultivate meaningful, long-term professional relationships through effective interpersonal communication.
Meticulous attention to detail is essential to ensure precise record-keeping and accurate documentation.
Proficiency in computer operations and sales or customer relationship management (CRM) software is an essential requirement.
We offer a comprehensive benefits package designed to support your overall well-being and professional growth. This includes competitive health, dental, and vision insurance coverage, along with a robust retirement savings plan featuring company-matched contributions. Employees enjoy generous paid time off, including vacation days, holidays, and personal leave, to ensure a healthy work-life balance. Additionally, we provide professional development opportunities, such as tuition reimbursement and access to training programs, to help advance your career. Flexible work arrangements and wellness initiatives are also available to promote a productive and fulfilling work environment.
Compensation includes a retainer fee along with an uncapped commission structure.
Comprehensive training programs are provided to ensure proficiency in all necessary skills and knowledge areas relevant to the role.
We offer a chance for professional development and advancement within a dynamic environment.
Mandatory Requirements
A valid Certificate of Good Conduct, or a receipt confirming its application, is required.
A guarantor is required for this position, and they must be a parent, sibling, or another close family member.
A letter of recommendation from the chief of the relevant area is required.
Qualifications
BA/BSc/HND , Diploma
Experience Required
1 year
