We are seeking a highly motivated individual to join our dynamic team in the capacity of [Job Title]. This role is designed to leverage your expertise in [specific skills/areas] to drive [specific goals/objectives] and contribute to the organization’s strategic initiatives. The ideal candidate will possess a proven track record in [key responsibility or industry-specific experience], with a strong ability to [essential skill or competency]. Key responsibilities include [list duties], while ensuring adherence to [relevant standards or policies]. Proficiency in [specific tools, software, or methodologies] is required, along with excellent [soft skills, e.g., communication, problem-solving] to collaborate effectively across teams. A [specific degree/certification, if applicable] is preferred, and [X years] of relevant experience is necessary for success in this position.
The People & Culture (P&C) Associate plays a vital role in enhancing the efficiency of essential workforce processes, maintaining accurate data management, and facilitating the seamless execution of P&C initiatives within the Global Emergency Unit (Emu), with a primary emphasis on the Global Surge Team (GST). This position is instrumental in guaranteeing the precision, currency, and alignment of employee records, systems, and workflows to bolster operational effectiveness in a fast-paced and evolving environment.
This position demands a proactive approach, meticulous attention to detail, and the capacity for rapid skill acquisition, coupled with consistent adherence to established processes and precise data management. The P&C Associate will collaborate closely with teams in P&C, Finance, and Emu’s Deployment Team, facilitating daily operations while proactively identifying and resolving process inefficiencies or data discrepancies.
To thrive in this position, you must demonstrate meticulous attention to detail, rapid learning capabilities, and the capacity to analyze interconnected systems—recognizing how data, workflows, and teams interact—and offer strategic solutions when misalignments occur. Additionally, this role provides a chance to develop expertise in emergency Property & Casualty operations, systems, and data analysis within a high-velocity, purpose-driven setting.
This role is a nationally contracted position, available in Honduras, Nigeria, or Kenya.
Oversee and execute key responsibilities integral to the role, ensuring alignment with organizational objectives and operational standards. Lead critical initiatives, manage cross-functional teams, and drive project outcomes through strategic planning and meticulous execution. Collaborate with stakeholders to identify opportunities for improvement, implement best practices, and maintain high performance across all assigned functions. Monitor progress, analyze results, and provide data-driven recommendations to enhance efficiency and effectiveness. Maintain compliance with company policies, industry regulations, and quality benchmarks while fostering a culture of accountability and continuous development.
The Global Surge Team oversees the management of processes to ensure optimal efficiency and alignment with organizational objectives. This role involves coordinating cross-functional initiatives, implementing scalable solutions, and maintaining consistency across global operations. Key responsibilities include analyzing workflows, identifying inefficiencies, and driving continuous improvement through data-driven insights. Candidates should possess strong analytical skills, experience in process optimization, and the ability to collaborate across diverse teams. Proficiency in project management tools and methodologies is essential for success in this position.
In collaboration with Emu’s Deployment Management Team, oversee the precise and timely administration of GST benefit procedures—such as leave requests and status modifications—while performing monthly audits in Workday to verify data integrity. Liaise with Emu Finance and Deployment Management to compile, structure, and validate workforce cost data tied to GST, facilitating budgeting, monitoring, and reporting efforts. Offer administrative and coordination assistance for P&C initiatives affecting GST personnel, including timeline tracking, document maintenance, stakeholder communication, and implementation support. Ensure uniformity in GST policies and processes, elevating any exceptions, inquiries, or potential risks to senior leadership when necessary. Preserve meticulous records and documentation pertaining to GST processes to uphold audit preparedness and institutional knowledge.
People Data Management and HRIS Integrity professionals oversee the accuracy, security, and compliance of employee records and HR systems. They ensure data integrity through regular audits, validation checks, and adherence to regulatory standards such as GDPR, EEOC, and local labor laws. Responsibilities include maintaining up-to-date employee information, troubleshooting system issues, and generating reports for leadership. Candidates should possess strong attention to detail, proficiency in HRIS platforms (e.g., Workday, SAP Success Factors), and experience with data governance. Analytical skills and the ability to interpret complex data sets are essential for identifying trends and resolving discrepancies. Collaboration with HR, IT, and legal teams is often required to align data practices with organizational policies and industry regulations.
Perform precise and efficient data entry, updates, and maintenance within HR systems—such as Workday—while adhering to established processes and data standards. Conduct routine data quality assessments by reviewing reports and employee records to detect missing information, inconsistencies, or inaccuracies. Identify and report data discrepancies, collaborating with relevant stakeholders to facilitate resolution and ensure timely corrections. Contribute to the enhancement of HR data processes by documenting recurring issues and proposing actionable improvements.
P&C Analytics and Continuous Improvement is responsible for analyzing property and casualty insurance data to identify trends, optimize performance, and drive strategic decision-making. The role requires expertise in data analysis, statistical modeling, and business intelligence tools to assess risk exposure, evaluate underwriting profitability, and enhance operational efficiency. Key responsibilities include developing predictive models, generating actionable insights, and implementing process improvements to reduce costs and improve customer outcomes. Collaboration with cross-functional teams, including actuarial, underwriting, claims, and IT departments, is essential to align analytics with business objectives and ensure data-driven solutions are effectively integrated into workflows. Strong communication skills are required to present findings to stakeholders and influence data-informed strategies across the organization.
Compile and generate recurring workforce reports, including attrition, training completion, and vacation tracking, while verifying the accuracy and timeliness of the data. Analyze data outputs to detect fundamental trends, discrepancies, or anomalies, and escalate findings for additional evaluation. Monitor and follow up on mandatory training completion, such as Kaya, by maintaining tracking systems and coordinating reminders with appropriate teams. Ensure dashboards, spreadsheets, and trackers are kept current, accurate, user-friendly, and easily accessible. Contribute to continuous process reviews by providing feedback derived from daily system and tool usage. Collaborate on process enhancements by updating templates, trackers, and reference materials as instructed.
The position involves overseeing and executing all internal and external communication strategies to ensure consistent messaging and brand alignment. Responsibilities include developing and implementing comprehensive communication plans, managing media relations, and crafting press releases and other key messaging materials. Additionally, the role requires collaborating with cross-functional teams to support marketing initiatives, maintaining brand integrity, and monitoring public perception. Strong writing, editing, and project management skills are essential, along with the ability to adapt messaging for diverse audiences. Proficiency in communication tools and platforms, as well as a deep understanding of PR and corporate communications best practices, are required.
Maintain and update Property & Casualty (P&C) information on Rescue Net and other internal systems, ensuring all content remains precise, up-to-date, and easily accessible. Prepare and manage standard communications, such as training reminders, policy revisions, and critical deadline notifications. Assist with staff engagement and recognition programs by monitoring participation, issuing reminders, and organizing logistical arrangements. Address or escalate routine Age-related inquiries, forwarding more intricate issues to the appropriate team members for resolution.
Provides comprehensive administrative assistance to ensure efficient office operations, handling tasks such as scheduling appointments, managing correspondence, and maintaining organizational records with meticulous attention to detail. Maintains office supplies, coordinates meetings, and serves as a primary point of contact for internal and external inquiries. Possesses strong organizational skills, proficiency in office software, and the ability to multitask in a fast-paced environment while maintaining confidentiality and professionalism.
Provide ongoing coordination and administrative assistance for People & Culture (P&C) initiatives, encompassing scheduling, record-keeping, and follow-through. Assist with duties tied to duty of care, gender equality, diversity and inclusion, and other P&C priorities as assigned. Facilitate seamless cross-team collaboration by ensuring prompt resolution of action items and maintaining precise documentation of tasks and decisions.
Key Collaborations: Building and maintaining strong partnerships with cross-functional teams, senior leadership, and external stakeholders to ensure alignment with organizational objectives and project success. This role requires effective communication and collaboration with departments such as [specific departments, if applicable], vendors, clients, and other key contacts to drive initiatives forward and resolve any challenges that may arise. The ability to foster productive working relationships and navigate complex organizational dynamics is essential for achieving shared goals and delivering high-impact results.
Reports directly to the management team within a collaborative partnership framework that includes the Director of People and Culture, the Emergency Unit, and the Senior People and Operations Manager.
Internal and external stakeholders include the Emu P&C Team, HR Operations Team, Emu Team, CRRD P&C Team, GST Technical Focal Points, and HQ P&C colleagues across technical units such as Benefits and Compensation. Additionally, the role provides active support to over 70 Emergency Unit personnel and approximately 150 GST staff members on a remote basis.
We are seeking a highly motivated individual with a strong background in project management and a proven track record of delivering complex initiatives on time and within budget. The ideal candidate will possess exceptional communication skills, both written and verbal, and the ability to collaborate effectively with cross-functional teams. Additionally, a minimum of five years of relevant experience in a similar role, along with proficiency in industry-standard project management tools and methodologies, is required. The successful applicant will be responsible for overseeing project timelines, ensuring adherence to quality standards, mitigating risks, and providing regular updates to stakeholders. A bachelor’s degree in a related field is mandatory, and professional certifications such as PMP or PRINCE2 are strongly preferred.
Seeking candidates with a minimum of a bachelor’s degree in a relevant field, coupled with at least three years of professional experience in a similar role. Ideal applicants will also possess a master’s degree or higher, along with five or more years of pertinent work experience. Proficiency in industry-specific software and tools is essential, and familiarity with current trends and best practices is highly valued. Strong communication and analytical skills are crucial for success in this position.
A bachelor’s degree in Human Resources, Business Administration, Social Sciences, or a closely related field—or its equivalent through relevant professional experience—is required.
With 1–3 years of hands-on experience in human resources, payroll and compensation, administrative support, data management, or operational roles, candidates should demonstrate a strong foundation in these areas.
Proficiency in dynamic or globally distributed work settings is considered beneficial.
Proficient in HTML, CSS, JavaScript, and modern frameworks such as React and Angular, along with proficiency in backend technologies like Node.js, Python, or Java. Strong understanding of database systems, including SQL and NoSQL, and experience with version control systems like Git. Familiarity with RESTful APIs, cloud services (AWS, Azure, or Google Cloud), and DevOps practices (CI/CD pipelines, Docker, Kubernetes) is essential. Knowledge of cybersecurity best practices and agile methodologies is beneficial.
Proven experience working with HR systems, such as Workday, or comparable platforms is required.
Experienced in maintaining accurate data entry, monitoring progress, and generating basic reports efficiently.
Demonstrated expertise in Excel or Google Sheets, including tasks such as sorting, applying foundational formulas, and maintaining accurate data records, is required.
Possesses a solid grasp of human resources and payroll/compensation management systems, including proficiency in handling employee data updates, leave administration, and benefits coordination.
Proficiency in recognizing the significance of precise and secure data management is essential.
Proficiency in English is essential; fluency in Arabic, French, or English is advantageous.
We seek a candidate possessing strong core competencies, including exceptional analytical capabilities, effective communication skills, and a proven ability to manage multiple priorities in a fast-paced environment. The ideal applicant will demonstrate leadership potential, adaptability to change, and a commitment to continuous learning. Proficiency in data analysis, project management, and collaborative problem-solving is essential. Additionally, they must exhibit a high level of professionalism, attention to detail, and a results-driven mindset. Prior experience in a similar role, along with relevant certifications or advanced degrees, is highly preferred.
Ensures meticulous attention to detail and precision in handling data, procedures, and administrative responsibilities.
Fosters rapid proficiency with emerging systems, tools, and workflows to thrive in a fast-paced and evolving professional setting.
Developing ability to recognize how processes, data, and teams connect, and to flag inconsistencies or gaps.
Proactively detects issues and conducts preliminary root cause analysis, escalating findings to appropriate stakeholders for resolution support when necessary.
Demonstrates strong organizational abilities by adeptly juggling various tasks and competing priorities, consistently delivering on time through strategic planning and diligent follow-through.
Builds positive working relationships and collaborates effectively with colleagues across teams and functions.
Delivers concise and professional communication, tailored to diverse audiences, in both written and verbal formats.
Consistently prioritizes employee support and user satisfaction to enhance overall work outcomes.
Ensures the confidentiality of sensitive information while upholding the utmost standards of professionalism in all interactions and duties.
Adapts seamlessly to dynamic, rapidly evolving, and multifaceted work settings while maintaining high performance and efficiency.
Exhibits a strong passion for continuous growth and professional advancement in the Property & Casualty (P&C) domain.
A remote or flexible work setup is required, along with a reliable internet connection.
Qualifications
BA/BSc/HND
Experience Required
1 - 3 years
