Job Purpose
The Team Coordinator plays a pivotal role in assisting the Director of Program Delivery and the Senior Manager of Program Delivery to streamline planning, coordination, and implementation of program initiatives throughout Living Goods Kenya.
This position functions as a pivotal coordination and communication hub, facilitating collaboration among Strategic Projects Managers (SPMs), Senior Managers, program teams, and cross-functional departments. The role guarantees the synchronization of work plans, streamlined execution of activities, rigorous performance monitoring, and consistent delivery of high-quality documentation and reporting across all implementation counties.
This role is pivotal in enhancing operational efficiency, fostering clear communication, and reinforcing risk management protocols, while also facilitating seamless cross-functional alignment to meet program objectives and execute activities successfully.
Oversee a range of critical duties including leading strategic initiatives, managing cross-functional teams, and ensuring adherence to organizational policies while driving operational excellence. Perform regular assessments of team performance to identify areas for improvement and implement targeted solutions. Collaborate with senior leadership to align departmental goals with broader company objectives, fostering a culture of accountability and innovation. Maintain compliance with industry regulations and internal standards, mitigating risks and upholding the highest ethical standards. Additionally, represent the organization in external engagements, including stakeholder meetings, industry conferences, and community outreach programs, to enhance brand reputation and foster partnerships.
The role involves overseeing program coordination and serving as a liaison between stakeholders, ensuring seamless communication and alignment of objectives. Key responsibilities include managing project timelines, facilitating cross-functional collaboration, and maintaining accurate documentation of program activities. Candidates must possess strong organizational skills, exceptional interpersonal abilities, and proficiency in relevant software tools. A minimum of three years of experience in program coordination or a related field is required, along with a proven track record of delivering results in a fast-paced environment.
Act as the central liaison connecting Strategic Project Managers, Program Excellence Officers, and program teams to ensure cohesive collaboration and alignment.
Ensure the alignment of work plans across all implementation counties to bolster efficiency, drive innovation, and maximize impact.
Ensure seamless communication, diligent follow-ups, and meticulous tracking of action items across all teams.
Serve as the primary point of contact and coordinator between the program and key departments, including MEL, Finance, Grants, and Operations, to ensure seamless communication and alignment of objectives.
Planning and execution assistance involves providing comprehensive support throughout all stages of project development and implementation. This role entails collaborating closely with cross-functional teams to ensure that plans are meticulously developed, resources are effectively allocated, and deadlines are consistently met. Responsibilities include coordinating schedules, tracking progress, identifying potential risks, and proposing mitigation strategies to maintain operational efficiency. Strong organizational skills, attention to detail, and the ability to adapt to dynamic environments are essential for success in this position.
Facilitate the creation, refinement, and synchronization of program work plans, timelines, and activity schedules to ensure cohesive execution and alignment with strategic objectives.
Monitor deliverables to ensure they align with established timelines and milestones, while promptly identifying and escalating any potential risks, delays, or obstacles that may impede progress.
Identify, assess, and elevate operational risks that may impact program delivery to ensure timely mitigation and resolution.
Facilitate the organization and coordination of staff travel arrangements, leave schedules, and team movements to ensure optimal efficiency and alignment with operational needs.
Conduct comprehensive meetings and facilitate thorough program reviews to ensure alignment with strategic objectives and operational excellence.
Plan, organize, and oversee monthly, quarterly, and as-needed program review meetings, ensuring structured agendas and efficient execution.
Prepare and oversee the development of meeting agendas, accompanying materials, and logistical arrangements to ensure efficient and organized proceedings.
Compile inputs, record meeting deliberations, and distribute concise summaries and action items to relevant stakeholders.
Facilitate the planning and execution of workshops, seminars, and program-related events to ensure seamless coordination and delivery.
Responsibilities include monitoring key performance indicators, analyzing data trends, and generating comprehensive reports to evaluate operational effectiveness. Additionally, you will be responsible for identifying performance gaps, recommending corrective actions, and presenting insights to stakeholders to support strategic decision-making. Strong analytical skills, proficiency in data visualization tools, and the ability to interpret complex datasets are essential for this role. Experience in performance management systems and a keen attention to detail are required to ensure accurate and timely reporting. Collaboration with cross-functional teams is necessary to align performance metrics with organizational objectives.
Maintain comprehensive trackers to monitor essential deliverables, critical milestones, key performance indicators (KPIs), and overall program activities.
Consolidate updates received from Senior Product Managers and Senior Managers into well-organized, structured reports.
Assist in the development and compilation of internal reports as well as donor-specific documentation.
Deliver precise, reliable, and timely reporting across all teams without exception.
Provides comprehensive administrative and operational assistance to ensure efficient workflow and organizational effectiveness. Maintains meticulous records, coordinates schedules, and facilitates communication between departments to support seamless operations. Handles routine clerical duties, including data entry, document preparation, and filing, while assisting with project coordination as needed. Strong organizational skills, attention to detail, and proficiency in office software are essential for success in this role.
Coordinate the planning and execution of logistics for all field activities, meetings, and program engagements to ensure seamless operations and adherence to schedules.
Maintain meticulously structured documentation, including onboarding resources, instructional presentations, tracking systems, and proposals.
Assist in overseeing the financial management of program activities by maintaining accurate budget tracking and monitoring expenditures and disbursements.
Maintain accurate documentation, organize files efficiently, and preserve records meticulously to ensure compliance and accessibility.
Facilitates seamless collaboration and alignment across various departments to manage interdependencies effectively. Ensures clear communication channels and timely resolution of dependencies to support organizational objectives.
Escalation management involves overseeing and resolving critical issues that require immediate attention beyond standard operational procedures. This role is responsible for investigating escalated concerns, coordinating with relevant stakeholders, and implementing timely solutions to mitigate risks and restore service reliability. Candidates must demonstrate strong problem-solving skills, exceptional communication abilities, and prior experience in handling high-pressure situations effectively. Proficiency in issue documentation, root cause analysis, and cross-functional collaboration is essential to ensure consistent resolution of escalations while maintaining customer satisfaction and operational integrity.
We are seeking a skilled professional to oversee the development, implementation, and maintenance of our organization’s knowledge management systems and standardization processes. The ideal candidate will have extensive experience in creating and enforcing standardized procedures, ensuring consistency and efficiency across all operational functions. Responsibilities include documenting best practices, maintaining knowledge repositories, and facilitating the sharing of critical information among teams. Additionally, the role involves identifying gaps in current processes and proposing data-driven solutions to enhance performance and compliance. Strong analytical skills, attention to detail, and proficiency in relevant tools and frameworks are required.
Responsibilities include documenting programs and learning outcomes to ensure they are effectively captured and disseminated across all implementation counties.
Maintain centralized repositories to systematically organize program tools, reports, and resources for easy access and efficient management.
Facilitate the adoption of organizational policies, processes, and standards across multiple counties to ensure consistent alignment with established guidelines and operational excellence.
Facilitate internal communication by distributing timely updates, concise briefs, and key learning insights to relevant teams and stakeholders.
We are seeking a dedicated professional to drive our organization’s continuous improvement initiatives, fostering a culture of excellence and operational enhancement. The ideal candidate will possess a proven track record of implementing process improvements, analyzing performance metrics, and leading cross-functional teams to achieve measurable results. Responsibilities include identifying inefficiencies, developing strategic solutions, and collaborating with stakeholders to ensure sustainable growth. A strong analytical mindset, proficiency in data-driven decision-making, and expertise in methodologies such as Lean or Six Sigma are essential. Additionally, excellent communication and project management skills are required to effectively engage teams and drive adoption of best practices.
Analyze current coordination and operational processes to pinpoint inefficiencies, then develop and recommend actionable solutions to enhance overall effectiveness.
Enhance the robustness and efficiency of program management frameworks, systems, and operational workflows to ensure optimal performance and alignment with organizational objectives.
Drive enhancements in teamwork, responsibility, and the execution of program objectives to elevate overall performance and outcomes.
Seeking candidates with a bachelor’s degree in a relevant field and at least three years of hands-on experience in a comparable role. Strong analytical, problem-solving, and communication skills are essential. Proficiency in industry-specific software and tools is required. Familiarity with project management principles and methodologies is a plus. Experience leading cross-functional teams or managing large-scale initiatives is highly desirable.
A bachelor’s degree in public health, business administration, project management, or a closely related discipline is required.
A minimum of three to five years of professional experience in program coordination, project management, or operations is required.
Individuals should possess prior experience collaborating within environments characterized by multiple stakeholders or matrix structures.
Proficiency in working with donor-funded or development initiatives serves as a valuable asset.
Demonstrated proficiency in essential skill sets, including leadership, communication, problem-solving, and adaptability, is required. Candidates must exhibit a strong aptitude for teamwork, project management, and strategic planning. Familiarity with industry-specific tools, methodologies, and best practices is highly desirable. Analytical thinking, attention to detail, and the ability to manage competing priorities are fundamental. Exceptional organizational skills and a proactive approach to continuous learning are also expected.
Effective planning, organizational capabilities, and proficient time management are essential for this role.
Seasoned professionals should demonstrate outstanding proficiency in communication and interpersonal interactions.
Proven expertise in coordinating initiatives and effectively managing relationships with key stakeholders is essential.
Demonstrates meticulous attention to detail and precision in monitoring and documenting information. Exhibits a strong commitment to maintaining error-free records and ensuring the accuracy of all reported data.
Possesses strong analytical reasoning and decision-making abilities, ensuring sound judgments are consistently applied in all aspects of the role.
A proactive, resourceful, and solutions-oriented professional with a track record of driving results through innovative problem-solving and adaptability in dynamic environments.
Maintains a high standard of integrity and ensures the strict confidentiality of sensitive information.
Collaborative professional adept at engaging with and contributing to cross-functional teams, demonstrating flexibility and cooperation in diverse group settings.
We are seeking a candidate who has shown a steadfast dedication to upholding principles of respect, equity, diversity, and inclusion.
Ability to thrive in a rapidly changing and fast-paced environment is essential.
Success is evaluated through clearly defined metrics and objectives that align with organizational goals, ensuring performance is consistently monitored and improved. Key indicators include achieving predetermined targets, enhancing operational efficiency, and driving measurable outcomes. Regular assessments and feedback mechanisms are employed to track progress, identify areas for development, and implement corrective actions as needed. Additionally, collaboration across teams and adherence to best practices contribute to sustained success and continuous growth.
Strong collaboration and synchronization are essential to effectively manage program workstreams and county-level initiatives.
Diligent preparation, precise reporting, and thorough documentation from the cornerstone of this role, ensuring accuracy and efficiency in all deliverables.
The team is responsible for diligently monitoring and ensuring the timely completion of all program deliverables, maintaining rigorous oversight throughout each phase to uphold accountability and efficiency.
Ensure seamless coordination and efficient management of meetings, evaluations, and program initiatives.
Enhanced communication and collaboration between Strategic Project Managers, Senior Managers, and cross-functional teams have been achieved.
Proactively identify and mitigate program risks while addressing operational challenges to ensure smooth project execution.
Interested candidates are invited to apply through the designated method of application specified by the hiring organization. This process ensures a streamlined and consistent approach to receiving and reviewing applications from applicants.
To submit your application, kindly utilize the provided link(s) on the company’s official website.
Qualifications
BA/BSc/HND
Experience Required
3 - 5 years
