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Home Jobs Nairobi Senior Software Sales Representative

Senior Software Sales Representative

CDL Human Resource  · Consulting

Full Time Nairobi
Nairobi
Deadline: 31 August 2026
Posted June 1, 2026

To fulfill this role, you will be responsible for executing the core objectives of the position, ensuring alignment with organizational goals and delivering key outcomes. Your primary duties will include overseeing day-to-day operations, maintaining high performance standards, and contributing to strategic initiatives that drive growth and efficiency. Additionally, you will collaborate with cross-functional teams, mentor staff, and uphold compliance with industry regulations and company policies.

The Software Sales Executive will drive revenue growth by sourcing, cultivating, and closing sales opportunities for software solutions, business systems, digital platforms, and other technology offerings. This role seeks a results-oriented professional who has at least two years of demonstrated success in selling software, systems, or technology-based solutions to corporate, SME, NGO, government, or institutional clients.

Oversee a comprehensive set of duties encompassing strategic planning, operational execution, and team leadership to ensure organizational objectives are met efficiently and effectively. Develop and implement policies, procedures, and best practices to enhance productivity, streamline workflows, and maintain compliance with industry standards and regulatory requirements. Collaborate with cross-functional teams to align departmental goals with broader company initiatives, fostering a culture of innovation, accountability, and continuous improvement. Monitor performance metrics, analyze trends, and provide data-driven recommendations to senior management to support informed decision-making and drive sustainable growth. Serve as a primary liaison between executive leadership, employees, and external stakeholders to facilitate clear communication, resolve conflicts, and strengthen partnerships.

We are seeking a dynamic Sales and Business Development professional to drive revenue growth and expand market presence. The ideal candidate will possess a proven track record in sales, strong negotiation skills, and the ability to identify new business opportunities. Responsibilities include developing and implementing sales strategies, cultivating client relationships, and meeting or exceeding quarterly revenue targets. Proficiency in CRM software, excellent communication abilities, and a results-driven mindset are essential. A bachelor’s degree in business, marketing, or a related field is required, and prior experience in a similar role is preferred.

Explore and capitalize on emerging prospects for software, systems, and digital solutions to drive business growth and expansion.

Prospecting, referrals, networking, digital channels, cold calls, emails, and in-person client visits are employed to cultivate and secure new business opportunities.

Develop and oversee an effective sales pipeline, guiding potential clients from initial engagement through to successful deal finalization.

Perform comprehensive evaluations of client requirements to identify operational hurdles and propose tailored software or system solutions that align with their business objectives.

Prepare and deliver compelling sales presentations, product demonstrations, proposals, quotations, and commercial offers to prospective clients.

Craft pricing strategies, finalize contract terms, and establish service agreements that adhere to organizational policies and standards.

Drive consistent sales performance to meet or exceed predetermined monthly, quarterly, and annual targets.

We foster and maintain strong, ongoing partnerships with our clients by ensuring their needs are met efficiently and proactively. This involves regular communication to understand their evolving requirements, addressing any concerns promptly, and delivering tailored solutions that enhance their satisfaction. Additionally, we analyze client feedback to identify trends, optimize service delivery, and strengthen long-term collaborations. Strong interpersonal and problem-solving skills are essential, along with the ability to manage multiple client relationships simultaneously while maintaining a high level of professionalism and responsiveness.

Establish and nurture robust connections with both current and potential clients to foster long-term partnerships and business growth.

Act as the primary liaison facilitating communication between clients and technical/support teams throughout the sales process.

After demonstrations, proposal submissions, and implementation discussions, ensure prompt follow-up with clients to maintain engagement and address any inquiries or concerns they may have.

Consistently interact with clients to uncover potential for upselling, cross-selling, and contract renewals.

Deliver exceptional service and maintain a professional demeanor in every client engagement to uphold superior satisfaction levels.

To ensure a thorough understanding of our offerings and competitive landscape, candidates must possess comprehensive product knowledge and market intelligence. This role requires the ability to analyze industry trends, evaluate competitive positioning, and leverage data-driven insights to inform strategic decisions. Familiarity with market dynamics, customer needs, and emerging opportunities is essential to drive informed business strategies and enhance organizational performance. Strong analytical skills and a proactive approach to gathering and interpreting market intelligence are critical for success in this position.

Acquire a comprehensive comprehension of the organization’s software offerings, technological frameworks, and IT solutions.

Stay abreast of evolving industry trends, monitor competitor offerings, pricing strategies, and the latest advancements in technology to identify emerging needs.

Convert technical product features into easily understandable business advantages for clients.

Gather and deliver comprehensive market insights to senior leadership, focusing on client demands, competitor actions, and opportunities for product enhancements.

We specialize in the creation of proposals and the preparation of comprehensive reports to support organizational initiatives and strategic decision-making processes. This role involves crafting detailed proposals that align with project objectives, stakeholder requirements, and funding criteria, as well as compiling, analyzing, and presenting data to ensure clarity and accuracy in reporting. Candidates should possess strong writing and research skills, proficiency in relevant software tools, and the ability to meet strict deadlines while maintaining high standards of quality. Responsibilities include developing persuasive arguments, coordinating with cross-functional teams, and ensuring compliance with organizational and regulatory guidelines.

Craft precise proposals, quotations, tender responses, and sales documentation with meticulous attention to detail.

Maintain accurate and up-to-date documentation of leads, prospects, client interactions, proposals, and finalized agreements.

Prepare and submit regular sales reports on a weekly and monthly basis, detailing pipeline status, conversion rates, and sales forecasts.

Leverage customer relationship management systems and sales tracking applications to organize tasks and evaluate performance metrics effectively.

Collaboration with technical teams is essential to ensure alignment on project objectives, timelines, and deliverables, fostering seamless integration of technical solutions and operational workflows.

Collaborate effectively with technical, implementation, and support teams to ensure a precise comprehension of client requirements.

Lead the planning, execution, and oversight of product demonstrations, proof-of-concept initiatives, and client onboarding processes to ensure seamless engagement and successful implementation.

Facilitate the seamless transition of finalized agreements to either the implementation team or customer success department, ensuring continuity and clarity throughout the process.

Monitor implementation progress diligently to guarantee alignment with client expectations and deliverables.

Seeking a highly motivated professional who possesses exceptional interpersonal skills and a proven track record in client relations. Applicants must have a minimum of five years of experience in a similar role, along with strong problem-solving abilities and proficiency in multitasking within fast-paced environments. A bachelor’s degree in business administration, communications, or a related field is required, and certification in project management is strongly preferred. The ideal candidate will demonstrate leadership qualities, adaptability, and the capacity to work collaboratively across teams while maintaining a customer-centric approach.

Bachelor’s degree in Computer Science, Engineering, or a related field is required. A minimum of five years of relevant experience in software development, systems engineering, or a comparable technical role is essential. Proficiency in programming languages such as Java, Python, or C++ is necessary. Strong problem-solving abilities and analytical skills are critical. Excellent communication and teamwork capabilities are also required. Familiarity with cloud platforms, DevOps practices, or cybersecurity principles is beneficial.

A Bachelor’s degree or diploma in Business, Sales, Marketing, ICT, Information Systems, Computer Science, or a closely related discipline is required.

We require a minimum of two years of hands-on experience in selling software, systems, SaaS products, ERP solutions, CRM systems, HR systems, accounting systems, cybersecurity solutions, or other technology-driven offerings.

Achieved consistent success in meeting or surpassing established sales quotas.

Proficiency in engaging corporate, SME, NGO, government, and institutional clients is highly beneficial.

Demonstrated proficiency in essential skills and core competencies required for the position.

Exceptional proficiency in sales strategies, negotiation techniques, and deal closure is essential.

Possesses a solid grasp of software, systems, and digital solutions, with the ability to apply this knowledge effectively in practical scenarios.

Proficient in articulating complex technical concepts in clear, accessible terms tailored to business stakeholders.

Proven ability to communicate effectively, deliver compelling presentations, and build strong interpersonal relationships.

Effective at cultivating and maintaining strong client relationships with a focus on trust, communication, and mutual understanding.

Proficient in developing compelling proposals and preparing accurate quotations is required.

Proven capability to deliver product demonstrations independently or in collaboration with technical teams.

Proven proficiency in prospecting, lead generation, and pipeline management is required.

Proactively driven, results-focused, and capable of operating with minimal oversight.

Strong analytical, strategic planning, and time management capabilities are essential.

Demonstrated expertise in Microsoft Office Suite, customer relationship management (CRM) systems, and various digital communication platforms is required.

Personal Attributes

Adept at clear, compelling, and influential communication with the ability to articulate ideas persuasively to diverse audiences.

Driven by a commercial mindset, you prioritize measurable outcomes and tangible results in your professional approach.

A commitment to professionalism, ethical conduct, and a client-centric approach is essential.

A fast and adaptable learner with a strong curiosity for technology and innovative digital solutions.

Highly driven and tenacious in identifying and capitalizing on sales prospects, consistently maintaining focus and determination to achieve revenue targets.

Skilled in collaborating effectively with both commercial and technical teams.

Qualifications

BA/BSc/HND , Diploma

Experience Required

2 years

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