Job Purpose
The Team Coordinator plays a vital role in collaborating with the Director of Program Delivery and the Senior Manager of Program Delivery to facilitate seamless planning, coordination, and implementation of program initiatives throughout Living Goods Kenya.
This position acts as the primary hub for coordination and communication between Strategic Projects Managers (SPMs), Senior Managers, program teams, and cross-functional departments. It guarantees the synchronization of work plans, seamless execution of activities, rigorous performance monitoring, and meticulous documentation and reporting across all implementation counties.
This role is instrumental in enhancing operational efficiency, fostering clear communication, and reinforcing risk management practices while facilitating seamless cross-functional coordination to meet critical program deadlines and execute activities successfully.
Oversee a comprehensive range of critical duties including the development and implementation of strategic initiatives, ensuring alignment with organizational objectives. Lead cross-functional teams to drive project completion, foster collaboration, and maintain high performance standards. Analyze operational data to identify trends, optimize processes, and enhance overall efficiency. Manage stakeholder relationships to ensure clear communication, transparency, and trust across all levels of the organization. Additionally, monitor team performance, provide constructive feedback, and support professional growth through targeted mentorship and development opportunities. Ensure compliance with industry regulations, company policies, and best practices to uphold operational integrity and mitigate risks.
Program coordination and liaison roles involve serving as a pivotal point of contact between various stakeholders, teams, and external partners to facilitate seamless communication and collaboration. These positions require strong organizational skills, meticulous attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Key responsibilities include planning, scheduling, and overseeing programs or initiatives, ensuring alignment with organizational goals, and maintaining accurate documentation of meetings, decisions, and action items. Candidates must possess excellent interpersonal and communication abilities to foster productive relationships, resolve conflicts, and convey complex information clearly. Proficiency in project management tools and software, as well as experience with stakeholder engagement, is often essential. Additionally, a proactive approach to problem-solving and the capacity to adapt to evolving priorities are critical for success in these dynamic roles.
Act as the central liaison connecting Strategic Project Managers (SPMs), Program Excellence Officers, and program teams to facilitate seamless communication and collaboration.
To foster enhanced efficiency, innovation, and impact, coordinate work plans across all implementation counties to ensure cohesive alignment and execution.
Facilitate seamless communication, ensure consistent follow-ups, and meticulously track action points across multiple teams.
Serve as the primary point of contact and collaborative intermediary between the program and key departments, including MEL, Finance, Grants, and Operations, to ensure seamless communication and alignment of objectives.
We provide comprehensive support in planning and executing projects, ensuring all tasks are completed efficiently and effectively. This role involves assisting with strategic planning, coordinating resources, and facilitating seamless project execution to meet organizational objectives. Strong organizational skills, meticulous attention to detail, and the ability to manage multiple priorities are essential. Additionally, effective communication and collaboration with cross-functional teams are required to drive project success.
Facilitate the creation, refinement, and synchronization of program work plans, timelines, and activity schedules to ensure cohesive project execution and alignment with organizational objectives.
Monitor progress in relation to established deliverables and promptly identify potential risks, delays, and bottlenecks to enable timely intervention and resolution.
Identify, assess, and mitigate operational risks that may impact program delivery, ensuring timely escalation when necessary to uphold project timelines and objectives.
Coordinate the organization of staff travel arrangements, leave schedules, and team logistics to ensure efficient workforce deployment.
Facilitates strategic meetings and conducts comprehensive program evaluations to ensure alignment with organizational objectives and operational efficiency.
Plan, organize, and facilitate monthly, quarterly, and ad hoc program review meetings to ensure efficient scheduling and coordination.
Prepare and oversee meeting agendas, required documentation, and all logistical arrangements to ensure seamless and productive sessions.
Compile and organize input from relevant parties, document key discussions, and distribute concise meeting minutes along with clearly defined action items to all stakeholders.
Assist in the planning and execution of workshops, seminars, and program-related events to ensure smooth operations and participant satisfaction.
Responsibilities include monitoring performance metrics and generating comprehensive reports to evaluate progress and outcomes. This role requires the ability to analyze data, identify trends, and present insights clearly. Strong analytical skills and proficiency in reporting tools are essential, along with meticulous attention to detail. Experience in performance tracking and familiarity with relevant software platforms are preferred. The position demands effective communication to convey findings to stakeholders and support data-driven decision-making.
Maintain comprehensive trackers to monitor critical deliverables, significant milestones, key performance indicators, and overall program activities.
Consolidate updates shared by Sales Program Managers (SPMs) and Senior Managers into well-organized, structured reports.
Compile and contribute to the creation of both internal reports and reports intended for donors, ensuring accuracy and timeliness in all submissions.
Deliver precise, reliable reports in a timely manner across all teams.
Provide comprehensive administrative and operational assistance to ensure seamless business functions, including managing correspondence, scheduling appointments, and maintaining organizational records. Handle diverse operational tasks such as coordinating logistics, preparing reports, and facilitating interdepartmental communication. Proficiency in office software, exceptional organizational skills, and meticulous attention to detail are essential. Strong problem-solving abilities and the capacity to prioritize multiple responsibilities in a fast-paced environment are required. Collaborate closely with teams to streamline processes, enhance efficiency, and support daily operations.
Coordinate the logistical arrangements for field operations, meetings, and program initiatives.
Maintain meticulously structured records encompassing onboarding resources, instructional presentations, tracking tools, and formal proposals.
Facilitate meticulous oversight of budget administration by tracking and monitoring expenditures and disbursements related to program activities.
Maintain accurate documentation, organize files systematically, and preserve records meticulously to ensure compliance and accessibility.
Coordination of interdepartmental dependencies
Escalation management involves addressing and resolving complex or high-priority issues that require immediate attention to ensure business continuity and customer satisfaction. This role demands strong analytical skills to diagnose problems, as well as exceptional communication abilities to coordinate with cross-functional teams, stakeholders, and senior leadership. Responsibilities include investigating escalated cases, identifying root causes, implementing corrective actions, and preventing recurrence to maintain service quality. Candidates should possess prior experience in troubleshooting technical or operational challenges, a proactive approach to problem-solving, and the ability to work under pressure while adhering to strict deadlines. Familiarity with escalation frameworks, incident response protocols, and escalation tools is essential to execute this function effectively.
We are seeking a professional to oversee Knowledge Management and Standardization initiatives. The role involves developing and implementing frameworks to capture, organize, and disseminate critical information across the organization. Responsibilities include establishing best practices for documentation, ensuring data integrity, and fostering a culture of knowledge sharing. The ideal candidate will have experience in creating standardized processes, maintaining knowledge repositories, and promoting efficient information retrieval systems. Proficiency in relevant tools and methodologies is essential, along with strong analytical and communication skills to engage stakeholders at all levels.
Ensure program documentation and learning are captured and shared across implementation counties
Maintain centralized repositories for program tools, reports, and resources
Responsible for advancing the adoption of organizational policies, procedures, and quality benchmarks across multiple counties.
Facilitate effective internal communication by distributing timely updates, concise briefs, and valuable learning insights to relevant teams and stakeholders.
We are seeking a dedicated Continuous Improvement professional to drive operational excellence and foster a culture of ongoing enhancement within our organization. In this role, you will identify inefficiencies, streamline processes, and implement innovative solutions to boost productivity and quality. Your responsibilities will include analyzing data, leading cross-functional teams, and facilitating training initiatives to instill continuous improvement principles across all departments. The ideal candidate holds a degree in Business Administration, Engineering, or a related field, possesses strong problem-solving abilities, and demonstrates proficiency in methodologies such as Lean, Six Sigma, or Agile. Exceptional communication and leadership skills are essential to engage stakeholders and champion transformative change.
Analyze current coordination and operational processes to detect inefficiencies, then develop and implement viable solutions to enhance performance.
Enhance and fortify the existing systems, tools, and processes that oversee program management to ensure optimal efficiency and effectiveness.
Enhance collaboration, foster accountability, and elevate program delivery standards to drive impactful outcomes.
Bachelor’s degree in Computer Science, Engineering, or a related field, along with a minimum of 5 years of professional experience in software development. Proficiency in programming languages such as Java, Python, or C++ is essential, along with expertise in database management systems and cloud computing platforms. Strong problem-solving abilities, excellent communication skills, and a proven track record of delivering high-quality software solutions are required. Experience with Agile methodologies and project management tools is a plus.
A bachelor’s degree in Public Health, Business Administration, Project Management, or a related discipline is required.
Applicants should have at least three to five years of demonstrated experience in program coordination, project management, or operations.
Proficiency in collaborating within cross-functional or matrixed organizational structures is essential.
Proficiency in the implementation, oversight, or coordination of programs funded by donors or through development initiatives represents a valuable asset for this role.
Demonstrates proficiency in critical thinking, problem-solving, and analytical skills to effectively address challenges. Exhibits strong communication abilities, both written and verbal, to convey ideas clearly and collaborate with stakeholders at all levels. Maintains adaptability and flexibility in dynamic environments while demonstrating a commitment to continuous learning and professional growth. Possesses exceptional organizational and time management skills to prioritize tasks and meet deadlines efficiently. Shows leadership potential with the ability to motivate and guide teams toward achieving organizational objectives.
Demonstrated proficiency in strategic planning, meticulous organization, and efficient time management is essential.
Proven ability to articulate ideas clearly and collaborate effectively with diverse teams, fostering strong professional relationships. Demonstrates proficiency in active listening and conveying complex information in an accessible manner.
Exceptional proficiency in coordinating efforts and managing relationships with stakeholders is required.
Requires meticulous attention to detail and precision when managing tracking and reporting tasks.
Sound reasoning and discernment in evaluating options and making informed choices are essential, along with the capacity to assess risks and weigh potential outcomes effectively.
We are seeking a proactive, resourceful, and solutions-oriented professional to join our team. The successful candidate will demonstrate a strong ability to anticipate challenges and act independently to address them. They will bring creative problem-solving skills and a results-driven mindset to overcome obstacles efficiently. This role requires adaptability, initiative, and the capacity to develop innovative strategies under dynamic conditions.
Maintaining the highest standards of integrity and ensuring strict confidentiality are essential qualities for this role. The ideal candidate will demonstrate unwavering ethical judgment and the capacity to handle sensitive information with discretion.
Collaborative professional adept at engaging with and contributing to varied teams.
We actively seek candidates who have consistently shown dedication to fostering respect, equity, diversity, and inclusion in their professional and personal endeavors.
In a rapidly evolving and high-energy setting, the ability to adjust seamlessly is essential.
Measures of success encompass quantifiable objectives and key performance indicators that gauge progress toward organizational goals. These benchmarks may include revenue growth, customer acquisition rates, operational efficiency improvements, or employee productivity metrics. Success is also evaluated through qualitative assessments such as customer satisfaction scores, brand reputation, and team collaboration effectiveness. Regular performance reviews, feedback mechanisms, and strategic reviews ensure alignment with evolving business priorities and market demands.
Experienced professionals are needed to ensure seamless collaboration and synchronization across various program workstreams and county-level initiatives.
High-quality and punctual planning, reporting, and documentation are essential responsibilities.
The role involves diligently monitoring and ensuring timely completion of all program deliverables, as well as maintaining consistent follow-up to verify progress and adherence to established timelines.
Ensure meetings, reviews, and program activities are conducted efficiently and effectively.
Enhanced communication and collaboration among Strategic Project Managers, Senior Managers, and cross-functional teams have been achieved.
Capable of effectively identifying and managing program risks and operational issues.
Submit your application via the specified method outlined in the job posting to ensure consideration for the position.
To submit your application, please utilize the link(s) provided above on the company’s official website.
Qualifications
BA/BSc/HND
Experience Required
3 - 5 years
