Position Summary
Reporting directly to the Chief Operations Officer, this role entails leadership of all quality assurance functions, with responsibility for directing quality control initiatives throughout the supply chain, administering audit protocols and compliance frameworks, and guiding quality assurance teams. The position demands rigorous enforcement of local and international food safety and export guidelines—including Global. A.P., HACCP, BRC, phytosanitary regulations, and any additional customer-specific mandates—to ensure full regulatory conformity.
Performs essential functions and contributes to organizational objectives by executing a range of critical duties and responsibilities.
Maintains and enhances quality assurance and food safety systems to ensure compliance with regulatory standards and organizational policies. Oversees routine inspections and audits to verify adherence to established protocols. Identifies potential risks in production processes and implements corrective actions to mitigate hazards. Collaborates with cross-functional teams to integrate best practices in food safety management. Provides training and guidance to staff on quality and safety procedures, ensuring a consistent understanding of requirements. Monitors corrective and preventive actions (Caps) to address deviations and prevent recurrence.
Develop, execute, and oversee robust quality assurance frameworks, food safety protocols, and stringent quality benchmarks to ensure avocado maturity, size, color, firmness, appearance, weight, ripeness, and overall product uniformity are consistently met and maintained.
The role involves overseeing and maintaining quality standards throughout the supply chain process. Responsibilities include monitoring supplier performance, conducting inspections, and ensuring compliance with regulatory and company requirements. Candidates must possess strong analytical skills, attention to detail, and proficiency in quality management systems. Experience in supply chain operations or quality assurance is required, along with the ability to identify and resolve quality-related issues efficiently. Effective communication and collaboration with cross-functional teams are essential to drive continuous improvement and mitigate risks.
Responsible for supervising quality control measures throughout sourcing, harvesting, packing, storage, transportation, and export operations. Perform systematic inspections of incoming produce and track post-harvest handling procedures to minimize bruising, spoilage, contamination, and product losses.
Ensures adherence to regulatory standards, conducts thorough audits, and manages certification processes to maintain organizational integrity and legal compliance.
Verify adherence to regional and global food safety regulations, as well as export compliance standards. Oversee internal quality audits and facilitate external evaluations conducted by regulatory agencies, certification organizations, and export clients.
Handles inquiries regarding customer complaints and implements corrective measures to resolve issues efficiently and ensure ongoing satisfaction.
Investigates customer and export partner quality complaints, performs comprehensive root cause analysis, and establishes corrective and preventive measures to minimize recurrence.
Experienced professionals excel at guiding teams and mentoring individuals to achieve excellence through structured training programs. They cultivate a collaborative environment, ensuring team members develop essential skills while aligning with organizational goals. By fostering professional growth and accountability, they drive productivity and innovation within the team.
Oversee a team of quality assurance inspectors and quality control staff by delegating tasks, evaluating performance, and providing training to farmworkers, packhorse teams, and inspectors on quality standards, hygiene protocols, food safety measures, and proper handling procedures.
The role focuses on establishing and maintaining comprehensive reporting systems to ensure full traceability of processes and outcomes, while also driving initiatives for continuous improvement across all operational areas. Key responsibilities include developing and implementing tracking mechanisms, analyzing performance data to identify trends and areas for enhancement, and recommending actionable improvements to optimize efficiency and quality. The ideal candidate will possess strong analytical skills, proficiency in data management tools, and a commitment to fostering a culture of ongoing refinement and innovation.
Maintain precise quality records, inspection reports, traceability documentation, and certification records. Evaluate quality performance data to identify trends and implement enhancements that minimize waste, enhance product consistency, boost export acceptance rates, and advance sustainability and traceability efforts.
We are seeking a highly motivated individual with a proven track record in [specific field or role] and at least [X] years of relevant experience. The ideal candidate will possess a [degree, certification, or specific qualification] from an accredited institution and demonstrate expertise in [key skill or area]. Strong analytical and problem-solving abilities are essential, along with exceptional communication and teamwork skills. Prior experience in [specific industry or function] is highly desirable, as is familiarity with [relevant tools, software, or methodologies]. Proficiency in [specific language, framework, or technical skill] is required, and the ability to adapt to evolving challenges is crucial.
A Bachelor’s Degree in Food Science, Quality Assurance, Microbiology, or an equivalent discipline is required.
With a minimum of seven years of expertise in quality assurance within the food processing sector, candidates must demonstrate a proven track record in ensuring product safety and compliance with industry standards.
Extensive expertise in quality control protocols, inspection techniques, regulatory mandates, and food safety regulations is required.
Proficiency in quality management systems, laboratory operations, audit processes, and export compliance regulations is a valuable asset to this role.
Qualifications
BA/BSc/HND
Experience Required
7 years
