The position entails a broad spectrum of responsibilities and requires a dynamic skill set to meet its demands. It calls for a professional who thrives in a fast-paced environment, showcasing adaptability and strong problem-solving abilities. Key duties include collaborating with cross-functional teams, managing multiple projects simultaneously, and ensuring adherence to strict deadlines. The ideal candidate will possess exceptional communication skills, both written and verbal, along with a proven track record in [relevant field/industry]. Additionally, proficiency in [specific tools/software] and a minimum of [X years] of relevant experience are essential prerequisites. This role offers an opportunity to contribute to impactful initiatives while driving innovation and efficiency within the organization.
The People & Admin Associate plays a pivotal role in maintaining the seamless functioning of the EDU Kenya office while delivering essential administrative support to the People department. This position involves overseeing the daily operations of the Nairobi office, handling logistics, arranging travel, managing office supplies, and fostering an environment that enhances team productivity. Additionally, the role encompasses facilitating HR administrative processes such as coordinating onboarding and offboarding, administering employee benefits, managing HRIS records, and tracking contracts, among other duties.
What you will do:
The role involves overseeing a variety of clerical and organizational duties to ensure the smooth operation of office activities. Key responsibilities include managing correspondence, maintaining filing systems, scheduling appointments, and coordinating meetings. Additionally, the position requires handling basic bookkeeping tasks, such as processing invoices and reconciling accounts, as well as providing general administrative support to staff members. Strong organizational skills, attention to detail, and proficiency in office software are essential for success in this position. Candidates should possess excellent communication abilities and the capacity to work efficiently in a fast-paced environment.
Oversee the daily administrative operations of the office, including managing supply and equipment procurement, optimizing office space utilization, and coordinating logistics to guarantee prompt deliveries.
Assist in organizing and facilitating office functions and team gatherings to ensure smooth execution and effective participation.
Serve as an intermediary connecting HR, Procurement, Operations, and Finance departments to streamline office-related processes.
Serve as the primary liaison for guests and external collaborators entering the facility.
Maintain efficient and uninterrupted daily functioning of the office environment.
HR Operations Support professionals play a pivotal role in streamlining processes, ensuring compliance, and enhancing employee experience through efficient management of HR systems, policies, and procedures. They are responsible for maintaining accurate records, processing employee data, and assisting with recruitment, onboarding, and offboarding activities. Additionally, they support internal stakeholders by providing timely HR-related information, resolving inquiries, and collaborating with cross-functional teams to implement HR initiatives. Strong organizational skills, meticulous attention to detail, and proficiency in HR software are essential, along with the ability to maintain confidentiality and handle sensitive information with discretion. A background in human resources, business administration, or a related field is typically required, along with prior experience in an administrative or operational support role.
Provide support for employee onboarding and offboarding procedures, specifically handling documentation, system configurations, and communication with management.
Support contract renewals by managing timelines, preparing necessary documentation, and conducting follow-up communications.
Provide administrative support for benefits management, including medical insurance, Workers’ Injury Benefit Act (FIBA), pension schemes, and the Higher Education Loans Board (HELD), while maintaining precise and up-to-date records.
Maintain accurate and current HR records within the HRIS platform, specifically Personio, while ensuring adherence to all statutory regulations and compliance standards.
Provide assistance with payroll-related documentation and collaborate with HR to monitor performance tracking.
Ensure consistent follow-up and seamless coordination of activities and communications to maintain efficiency and alignment across all involved parties.
Oversee and ensure the prompt execution of administrative and HR-related duties through diligent tracking and follow-through.
Maintain consistent communication with employees, supervisors, and external partners to facilitate both office operations and HR processes.
Provide comprehensive administrative assistance to facilitate smooth office operations, ensuring all clerical, organizational, and logistical tasks are handled efficiently and accurately.
Provide support in compiling, organizing, and submitting documents, as well as preparing and maintaining reports.
Collaborate with HR to drive the implementation of operational projects and enhancements to existing processes.
What you should bring:
A bachelor’s degree in Human Resources, Business Administration, or a comparable discipline is required.
Seeking candidates with a minimum of three to five years of experience in office administration or human resources administration.
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Professional experience within a technology startup, nonprofit organization, or high-velocity work environment, requiring the ability to pivot rapidly and adjust to dynamic conditions.
You aspire to leverage your skills to drive meaningful social change and create a tangible, positive impact within your community or beyond.
You thrive in a dynamic, multifaceted role where you seamlessly balance both people-focused HR initiatives and operational responsibilities, rather than seeking a narrowly defined HR position. Your adaptability and enthusiasm for diverse challenges make you well-suited for a role that demands versatility and a hands-on approach to both administrative and human resources functions.
Highly developed organizational capabilities, exceptional multitasking proficiency, and effective time management expertise.
Excellent verbal and written communication abilities, coupled with a high degree of interpersonal proficiency, are essential for this role.
Requires strong expertise in HR management systems, including tools like Personio or equivalent platforms, as well as proficiency in Microsoft Office, Google Workspace, and digital collaboration tools such as Slack.
Demonstrates meticulous attention to detail while proactively identifying and resolving issues to ensure seamless task progression with minimal oversight.
Reliable and accountable professionals consistently honor their commitments, adhere to deadlines, and assume full responsibility for their work and results.
Thrives in dynamic, agile settings characterized by rapidly evolving priorities, maintaining sharp focus and sustained momentum throughout shifting demands.
What we offer:
Collaborate with a highly skilled and driven team spread across Kenya, Nigeria, and Germany, playing a pivotal role in addressing the worldwide learning crisis.
A stable financial foundation that provides the necessary security and resources to facilitate exceptional performance.
A collaborative atmosphere that actively encourages and values feedback, fostering mutual advancement and continuous improvement.
Qualifications
BA/BSc/HND
Experience Required
3 - 5 years