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Home Jobs Nairobi Senior Business Growth & Strategy Manager

Senior Business Growth & Strategy Manager

Swizzsoft Sytems  · ICT / Telecommunication

Full Time Nairobi
Nairobi
Deadline: 2 June 2026
Posted May 29, 2026

The position involves providing comprehensive oversight and leadership for key operational functions, ensuring alignment with organizational goals and strategic objectives. Responsibilities include managing cross-functional teams, driving process improvements, and fostering a collaborative work environment to enhance productivity and efficiency. The ideal candidate will possess a proven track record in a similar role, with strong analytical, problem-solving, and communication skills. Additionally, experience in budget management, stakeholder engagement, and performance metrics is essential, along with the ability to adapt to evolving business needs and industry trends.

A dynamic Senior Business Development Manager is sought to spearhead revenue expansion initiatives within our software solutions portfolio.

This full-time position is designed for proactive implementation with key responsibilities encompassing:

Pipeline generation involves creating and maintaining efficient data workflows that extract, transform, and load information seamlessly across systems. This role demands expertise in designing scalable pipeline architectures, optimizing data flow, and ensuring reliability through rigorous testing and monitoring. Candidates must possess strong proficiency in ETL tools, programming languages such as Python or Java, and cloud platforms like AWS or Azure. Responsibilities include collaborating with cross-functional teams to align pipelines with business objectives, troubleshooting performance bottlenecks, and implementing best practices for data governance and security. Prior experience in data engineering, SQL, and workflow orchestration tools such as Apache Airflow is essential.

We design and deliver interactive demonstrations that effectively showcase the capabilities and value of our solutions to potential clients, ensuring a clear understanding of their benefits. These demos are tailored to address specific customer needs and pain points, allowing prospects to visualize how our offerings can enhance their operations. Our team collaborates closely with sales and product teams to refine messaging and highlight key differentiators that resonate with target audiences. Additionally, we conduct thorough research on prospective clients to customize demos that align with their industry challenges and business objectives. By gathering feedback post-demo, we continuously improve our approach, ensuring each presentation maximizes engagement and drives meaningful conversations toward closing deals.

Demonstrates a proven ability to finalize agreements and secure contracts through strategic negotiation and decisive action. Consistently meets or exceeds targets for deal completion, ensuring timely and effective closure of transactions. Requires exceptional communication skills, persistence, and a results-driven mindset to navigate challenges and secure favorable terms. Familiarity with contract frameworks, legal considerations, and market dynamics is essential. Must be adept at building relationships, identifying client needs, and aligning solutions to achieve mutually beneficial outcomes.

We are seeking a proactive professional to drive strategic expansion within key client accounts, ensuring long-term revenue growth and deepened partnerships. The successful candidate will identify expansion opportunities, cultivate relationships at all levels, and align account strategies with organizational objectives. Responsibilities include developing growth plans, negotiating contract renewals, and collaborating with cross-functional teams to deliver value-added solutions. A proven track record in account management, demonstrated success in upselling and cross-selling, and strong interpersonal skills are essential. Additionally, the ability to analyze market trends, track performance metrics, and adapt strategies to meet evolving client needs is required.

The ideal candidate will demonstrate the ability to autonomously execute demonstrations, establish sales pipelines, and finalize enterprise software agreements with Sacco, MRIs, SMEs, NGOs, religious institutions, and other organizations.

We seek proactive individuals who excel in both prospecting and closing deals, rather than passive account managers who merely maintain relationships.

Oversee and execute a wide array of critical duties, including the management of daily operations to ensure seamless workflow efficiency. Lead and mentor a team of professionals, fostering a collaborative and high-performance environment while aligning individual goals with organizational objectives. Develop and implement strategic initiatives to drive growth, innovation, and operational excellence, ensuring adherence to industry standards and regulatory compliance. Analyze performance metrics and financial data to identify trends, opportunities, and areas for improvement, guiding data-driven decision-making processes. Serve as a liaison between senior leadership and departmental teams to facilitate clear communication, alignment, and accountability. Maintain a customer-centric approach by addressing inquiries, resolving escalated issues, and ensuring satisfaction through timely and effective solutions.

Proactively seek out and develop new business prospects among Sacco, MRIs, SMEs, NGOs, faith-based organizations, and institutional clients.

Develop a robust pipeline of prospects through proactive outbound activities, including cold calls, in-person meetings, client referrals, industry networking, and methodical follow-ups to ensure sustained engagement and conversion.

Convene informative product demonstrations spanning a diverse range of offerings to prospective clients and internal stakeholders, ensuring clear communication of features, benefits, and practical applications while addressing inquiries and fostering engagement throughout each session.

Responsible for overseeing and managing the core banking operations, ensuring seamless integration of banking services, maintaining system stability, and aligning technology with business objectives. Requires expertise in banking software, regulatory compliance, and IT infrastructure management, along with a strong background in financial services. Key duties include system administration, data security, performance optimization, and facilitating core banking functionality to support daily transactions and long-term financial strategies.

We are seeking a skilled professional to develop and enhance our Mobile Banking platform, ensuring a seamless and secure user experience. The ideal candidate will possess expertise in mobile application development, with proficiency in programming languages such as Swift, Kotlin, or Java. A strong understanding of financial systems, security protocols, and compliance standards is essential to safeguard sensitive data. Responsibilities include designing intuitive interfaces, optimizing performance, and integrating advanced features like biometric authentication and real-time transaction tracking. Additionally, the role requires collaboration with cross-functional teams to deliver innovative solutions that meet evolving customer demands while adhering to regulatory requirements.

We are seeking a skilled professional to oversee the implementation, customization, and maintenance of our Enterprise Resource Planning (ERP) systems. The ideal candidate will possess expertise in ERP software, strong analytical abilities, and experience with business process optimization. Responsibilities include configuring system modules, ensuring data integrity, troubleshooting technical issues, and providing user training and support. Additionally, the role requires collaboration with cross-functional teams to align ERP solutions with organizational goals, as well as staying current with industry trends and best practices in ERP technology. A bachelor’s degree in information technology, business administration, or a related field is preferred, along with relevant certifications. Proficiency in ERP platforms such as SAP, Oracle, or Microsoft Dynamics is highly advantageous.

Facilitate transactions from initial engagement to proposal development, negotiation stages, and final deal closure.

Solutions are developed in response to specific client challenges, ensuring that each recommendation directly addresses identified pain points and delivers measurable value.

We assist in overcoming obstacles and resolving complex issues to ensure smooth project progression. Our team provides strategic guidance and practical solutions to navigate difficult situations, leveraging expertise to address setbacks efficiently. By identifying root causes and implementing corrective measures, we foster resilience and maintain operational continuity. Additionally, we collaborate closely with stakeholders to align efforts, mitigate risks, and deliver measurable results in challenging environments.

Accurate and reliable reporting is essential for ensuring data integrity and informed decision-making. Professionals in this role must conduct thorough reviews, validate information sources, and cross-check details to identify and correct discrepancies. Strong attention to detail, analytical skills, and adherence to established protocols are critical to maintaining high standards of accuracy. Additionally, familiarity with reporting tools and methodologies enhances the ability to produce precise and trustworthy outputs.

We identify and address operational inefficiencies to enhance productivity and streamline processes within the organization. This role requires a keen analytical mindset to assess workflows, pinpoint bottlenecks, and implement data-driven solutions to optimize performance. Strong problem-solving skills are essential, along with the ability to collaborate across departments to drive continuous improvement initiatives. Proficiency in process mapping, performance metrics, and root because analysis is critical, and experience with relevant tools or methodologies, such as Lean or Six Sigma, is highly desirable. The successful candidate will play a key role in fostering a culture of efficiency and accountability while supporting long-term strategic objectives.

Ensuring adherence to all applicable compliance standards and regulatory mandates represents a critical aspect of this role, requiring meticulous monitoring of evolving legal requirements and proactive implementation of necessary adjustments to maintain organizational alignment with industry obligations.

Collaborate effectively with the bid desk and technical teams to develop compelling proposals and presentations that secure wins.

Ensure the sales pipeline remains meticulously organized, consistently precise, and continuously refreshed to reflect the most current data.

Develop enduring partnerships with clients and uncover opportunities to introduce additional services or products that align with their needs.

Prospective candidates must satisfy the following essential prerequisites to be considered for the position.

With a minimum of five years of proven experience in business-to-business software sales, specifically within fintech, enterprise resource planning (ERP), or enterprise solutions, you possess a strong foundation in driving revenue growth and cultivating client relationships in complex sales environments.

Seasoned professionals with a track record of collaboration among Sacco, microfinance institutions, commercial banks, small and medium-sized enterprises, nongovernmental organizations, faith-based institutions, or other relevant organizations are encouraged to apply.

A proven track record in autonomously developing sales pipelines and successfully finalizing transactions is essential.

Delivers compelling product presentations and demonstrations with exceptional clarity, engaging stakeholders effectively to highlight key value propositions and features.

A strong aptitude for articulating the benefits of technical offerings and engaging prospects with persuasive messaging is essential.

Exceptional proficiency in communication, negotiation, and relationship management is essential.

Capable of functioning autonomously with minimal oversight, ensuring tasks are completed efficiently and effectively while maintaining high standards of accountability and professional judgment.

Preferred Experience

Professionals with demonstrated expertise in any of the listed domains will receive preferential consideration.

We are seeking a highly skilled professional to manage and maintain core banking systems, ensuring seamless operations, robust security, and compliance with industry regulations. The ideal candidate will possess extensive experience with banking infrastructure, including transaction processing, account management, and financial reporting systems. Proficiency in system integration, troubleshooting, and vendor management is essential, along with a strong understanding of data integrity and cybersecurity best practices. Responsibilities include overseeing system upgrades, performing routine maintenance, and collaborating with cross-functional teams to enhance performance and user experience. A degree in computer science, information technology, or a related field is required, and relevant certifications in banking technology or project management are highly desirable.

We seek a skilled professional to oversee and enhance our mobile banking platform, ensuring seamless, secure, and user-friendly financial transactions. This role requires expertise in mobile application development, strong knowledge of banking regulations, and a commitment to delivering innovative digital solutions. The ideal candidate will collaborate with cross-functional teams to design, implement, and maintain cutting-edge features while prioritizing customer experience and data protection. Responsibilities include developing robust security protocols, optimizing app performance, and staying abreast of industry trends to drive continuous improvement. Proficiency in mobile development frameworks, cybersecurity best practices, and agile methodologies is essential, along with excellent problem-solving abilities to address technical challenges efficiently.

We are seeking a seasoned professional to spearhead the implementation and optimization of enterprise resource planning (ERP) systems. The ideal candidate will possess extensive experience in ERP software deployment, configuration, and integration across diverse business environments. Responsibilities include analyzing organizational workflows, identifying system inefficiencies, and recommending tailored solutions to enhance operational performance. Additionally, the role demands strong project management skills to oversee ERP implementation phases, ensuring alignment with strategic objectives and compliance with industry standards. Proficiency in ERP platforms, such as SAP, Oracle, or Microsoft Dynamics, along with analytical acumen and the ability to collaborate effectively with cross-functional teams, is essential.

We are seeking a highly skilled professional to join our innovative Financial Technology (Fintech) team, where cutting-edge solutions meet financial services to redefine modern banking experiences. The ideal candidate will possess a strong background in finance, technology, or a related field, complemented by expertise in digital payment systems, blockchain technology, or data analytics. Responsibilities include developing and implementing secure, scalable fintech applications, optimizing transaction processes, ensuring regulatory compliance, and enhancing customer experiences through user-centric design. Familiarity with programming languages such as Python, Java, or SQL, as well as cloud platforms like AWS or Azure, is essential. The role demands analytical prowess, problem-solving acumen, and the ability to collaborate effectively in a fast-paced, dynamic environment to drive technological advancements in financial services.

Technology Solutions for Sacco and MRIs

We are seeking innovative technology solutions tailored to enhance the operational efficiency, financial inclusion, and digital transformation of Savings and Credit Cooperative Organizations (Sacco) and Microfinance Institutions (MRIs). These solutions must align with the unique regulatory, financial, and customer-centric demands of the cooperative and microfinance sectors. Ideal candidates should demonstrate expertise in fintech, digital banking, core banking systems, and mobile financial services, with a proven ability to deliver scalable, secure, and compliant technologies. Responsibilities include developing and implementing cutting-edge platforms, optimizing member engagement, ensuring robust cybersecurity measures, and providing ongoing technical support to drive sustainable growth and financial access for underserved communities.

Design, implement, and maintain robust compliance and reporting frameworks to ensure adherence to regulatory requirements and organizational policies. Oversee the development of accurate and timely reporting mechanisms to support decision-making and demonstrate accountability to stakeholders. Monitor changes in laws, industry standards, and internal guidelines to proactively address potential risks and implement necessary adjustments. Collaborate with cross-functional teams to integrate compliance measures into operational processes and ensure consistent application across the organization.

What We Are Looking For

We seek a candidate with the following qualifications and experience:

takes ownership

Achieves optimal performance amidst challenging targets and exceeds expectations consistently. Demonstrates resilience and a strong drive to accomplish goals, even in high-pressure environments. Excels by maintaining focus and delivering results even when faced with demanding objectives. Thrives in settings where measurable outcomes and performance benchmarks are prioritized, ensuring sustained success and growth.

Drives initiative with relentless follow-through, ensuring tasks progress swiftly and thoroughly to completion.

Can independently conduct product demonstrations and finalize sales transactions with prospective clients.

Proficient in navigating the complexities of enterprise software sales cycles.

This role demands a results-driven approach with a strong emphasis on personal accountability for outcomes.

Compensation is determined by experience and qualifications, with salaries ranging competitively based on industry standards. Additional benefits include health insurance, retirement plans, paid time off, and professional development opportunities. Performance-based bonuses may also be available, subject to eligibility and company policies. Other perks, such as flexible scheduling or remote work options, could apply depending on the role and department. All compensation details will be discussed during the final stages of the hiring process.

We offer a highly competitive gross salary, commensurate with your experience and qualifications. This role provides an attractive compensation package designed to reward your expertise and dedication.

A highly competitive commission plan directly linked to closed transactions awaits top performers in this role.

Compensation for this role includes performance-driven rewards that motivate and recognize outstanding contributions. Eligible employees will receive variable bonuses or commissions tied directly to measurable achievements and key performance indicators. This structure ensures alignment between individual efforts and organizational success while fostering a culture of accountability and high performance.

The following prerequisites must be fulfilled for a successful application submission.

Please specify your anticipated gross salary in your application.

Salary expectations must be clearly stated; applications without them will be deemed ineligible for review.

Shortlisted applicants will participate in a structured selection process, which may include multiple stages such as interviews, assessments, or case studies, to evaluate their qualifications and fit for the role. This phase ensures a thorough review of each candidate’s suitability before advancing to the final decision-making stage.

Conduct a hands-on evaluation to gauge proficiency, ensuring candidates demonstrate the necessary skills through real-world tasks or simulations. This assessment will focus on verifying technical abilities, problem-solving capabilities, and practical application of knowledge within the relevant domain.

Conduct thorough background screenings on all prospective employees to verify their educational credentials, employment history, and criminal records as required by company policy and applicable laws. Ensure compliance with federal, state, and local regulations governing hiring practices while maintaining confidentiality and integrity throughout the process. Collaborate with HR teams and third-party vendors to expedite verifications and resolve any discrepancies promptly.

We will conduct thorough reference checks to validate the candidate’s previous employment history, ensuring accuracy and authenticity. This process involves contacting former employers or professional references provided by the applicant to confirm key details such as job titles, responsibilities, dates of employment, and performance. Additionally, we may seek insights into the candidate’s work ethic, interpersonal skills, and overall suitability for the role. All communications will be handled with discretion and compliance with relevant privacy and legal standards.

Submissions must be forwarded to careers@swizzsoft.com for consideration.

Qualifications

BA/BSc/HND

Experience Required

5 years

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