Manages comprehensive project execution, ensuring adherence to timelines, budgets, and quality standards. Oversees team collaboration, delegates tasks efficiently, and monitors progress to meet organizational objectives. Develops and implements strategic plans, allocates resources appropriately, and mitigates potential risks to maintain operational efficiency. Facilitates communication among stakeholders, resolves conflicts, and ensures alignment with company policies and procedures. Conducts performance evaluations, provides constructive feedback, and fosters professional development to enhance team capabilities.
Crafting, executing, and sustaining a comprehensive website strategy, development framework, and ongoing maintenance protocols.
Develop and implement an innovative web communication strategy for the corporate website(s), affiliated sites and pages, and the Knowledge Repository, ensuring alignment with the organization’s mandate, goals, and brand identity.
Oversee the continuous development, upkeep, and improvement of the organization’s web platforms built on Drupal and Space, guaranteeing their operational reliability, ease of use, and technical performance while ensuring smooth interoperability and seamless integration.
Establish and enforce compatibility and technical standards to guarantee site accessibility for all users, encompassing multilingual support, across UNEP web platforms.
Experienced professionals will oversee the implementation of technical solutions and enhancements for web platforms and the Knowledge Repository, providing guidance to web developers, designers, and service providers throughout the process.
Deliver expert technical assistance to internal stakeholders and end-users, addressing inquiries related to website operations, Knowledge Repository functionality, navigation protocols, and content management system utilization.
Troubleshoot technical issues, bugs, and errors to maintain the seamless functionality of UNEP’s web platforms and Knowledge Repository.
Work collaboratively with internal IT support teams and external vendors to resolve intricate technical issues, procure essential services and subscriptions, and ensure the successful rollout of new applications.
Business analysis and quality assurance encompass the systematic evaluation of processes, systems, and deliverables to ensure adherence to established standards and requirements. This involves identifying areas for improvement, documenting business needs, and validating solutions to meet stakeholder expectations. Through rigorous testing, defect tracking, and compliance verification, professionals in this field safeguard the integrity and effectiveness of projects, ultimately contributing to enhanced operational efficiency and customer satisfaction.
Perform business analysis, create process maps, and gather requirements to ascertain the needs and priorities of internal stakeholders while establishing the business requirements for websites, campaign sites, and the Knowledge Repository.
Translate business requirements into precise application functionality, specifications, project documentation, and work plans while ensuring alignment with organizational objectives.
Conceptualize innovative products and solutions by leveraging design thinking methodologies and prototyping techniques to drive forward-thinking outcomes.
Act as the central liaison for internal stakeholders, guaranteeing that the web platform and Knowledge Repository maintain content and functionality aligned with business objectives and overall strategies, while ensuring periodic updates in all relevant languages.
Collaborate effectively with graphic designers, UX/UI specialists, and content creators to uphold visual consistency, usability, and branding throughout the website.
Deliver expert instruction to team members, content providers, and website users on content management best practices, CMS utilization, website protocols, and template implementation to foster an understanding of how digital platforms contribute to improved user engagement and the expansion of UNEP’s audience base.
Develop and oversee comprehensive content strategies tailored to organizational goals, ensuring alignment with brand messaging, audience engagement, and business objectives. Manage content creation, curation, and distribution across multiple platforms while maintaining consistency, quality, and relevance. Monitor performance metrics to refine strategies, optimize engagement, and drive measurable results. Collaborate with cross-functional teams, including marketing, design, and development, to produce cohesive, high-impact content that resonates with target audiences and supports overall growth objectives.
Develop and execute a robust web content strategy that harmonizes with the organization’s goals and resonates with its target audience across web platforms and the Knowledge Repository. Establish streamlined workflows and a dynamic content management system to oversee the development and deployment of pages and features, while ensuring meticulous editing and precise translation processes.
Curate premium content for the website, guaranteeing precision, compelling presentation, SEO optimization, and strict adherence to brand standards.
Perform routine quality assurance checks to verify alignment with branding guidelines, thematic elements, and predefined templates, ensuring cohesive presentation across all web pages through the enforcement of standardized fonts, formatting, icons, images, and layouts.
Monitor feedback diligently and address it effectively through the enhancement of current sections and the creation of new, specialized webpages and content areas.
Craft comprehensive organic and paid digital marketing strategies designed to amplify messaging and foster engagement centered on the triple planetary crisis and associated initiatives.
Develop and execute strategic digital campaign plans across multiple online platforms, such as search engines, Google and Bing paid search, and YouTube, while providing leadership and oversight throughout the process.
Conduct ongoing performance monitoring and implement optimization strategies to ensure system efficiency and reliability.
Develop a comprehensive measurement framework to evaluate the effectiveness of web platforms, the Knowledge Repository, web pages, and campaigns, while ensuring ongoing monitoring and detailed reporting of performance metrics.
Track and analyze key performance indicators for the web platform, including traffic patterns, user engagement levels, and conversion rates, utilizing specialized analytics tools.
Conduct thorough data analysis to detect emerging trends, uncover opportunities for enhancement in user experience, and identify areas where operational improvements can be made, thereby increasing traffic and contributing to key business objectives.
Monitor and analyze performance data to generate detailed reports on a monthly, quarterly, and annual basis, as well as for specific campaigns, offering valuable insights to stakeholders.
Develop and execute optimization strategies informed by key insights, including A/B testing methodologies, SEO enhancements, and usability refinements.
Perform comprehensive market research and trend analysis to uncover potential avenues for enhancing web and campaign performance.
Remain informed about the latest advancements and innovations in digital marketing strategies and tools.
Gathers and evaluates data to uncover trends and patterns, delivering actionable insights through graphs, charts, tables, and reports via data visualization techniques, thereby facilitating informed planning, decision-making, presentation, and reporting.
*Candidates must possess a relevant bachelor’s degree or higher, with a minimum of five years of hands-on experience in a fast-paced educational environment. Applicants should demonstrate expertise in curriculum development, student assessment strategies, and instructional technology integration, along with strong leadership and team collaboration skills. Responsibilities include designing and implementing innovative learning programs, evaluating educational outcomes, and fostering an inclusive and engaging academic culture.*
An advanced university degree, specifically a master’s degree or equivalent qualification, in Software Engineering, Computer Science, Information Systems, Communication, Public Information, or a closely related discipline is mandatory for this role.
A bachelor’s degree combined with two years of relevant professional experience may substitute for a master’s degree qualification.
Completion of degree and nondegree programs in data analytics, business analytics, or data science is highly preferred.
We value a robust background in the field, seeking candidates with a minimum of five years of relevant professional experience. Applicants should demonstrate expertise in [specific industry or role], with a proven track record of [key responsibilities or achievements]. Prior experience in [related industry or function] is highly desirable, as is familiarity with [specific tools, methodologies, or regulations]. The ideal candidate will bring hands-on experience in [specific tasks or projects], ensuring alignment with our operational or strategic objectives.
A minimum of five years of progressively responsible experience is required in designing, developing, and overseeing web and knowledge platforms for a prominent science-based organization or an equivalent institution.
Required is a proven track record in overseeing medium to large-scale technical projects within a multistakeholder setting.
Proficiency in administering websites through content management systems like Drupal, along with expertise in coordinating web content, is essential.
Proficiency in administering library or knowledge platforms, particularly with repository software like Space, is essential.
A minimum of two years of proven experience in leading a cross-functional team is essential, encompassing responsibilities such as strategic planning, performance evaluation, and the successful execution of deliverables.
A proven track record in developing and executing digital media strategies, overseeing transformation initiatives, and leading impactful public information campaigns is essential for this role.
Proficiency in leading change management projects within the United Nations framework or comparable international bodies is highly advantageous.
Proficiency in at least one project management tool, such as Microsoft Project, is strongly preferred.
Two years or more of hands-on experience in data analytics or a closely related field is preferred.
Qualifications
BA/BSc/HND , MBA/MSc/MA
Experience Required
5 years
