Our client, a prominent telecommunications company, is seeking to hire a Trade Development Representative to join their team.
Job purpose
To prioritize in-person retail visits with the aim of enhancing brand recognition and improving performance metrics on SIMs and Float, while ensuring optimal visibility and merchandising standards are maintained at the point of purchase for SOS and Trash agents.
Oversee and execute core responsibilities integral to the role, including but not limited to managing project timelines, coordinating team efforts, and ensuring alignment with organizational objectives. Serve as a primary point of contact for stakeholders, facilitating clear communication and addressing inquiries promptly to maintain operational efficiency. Develop and implement strategic initiatives to enhance productivity, optimize resources, and drive continuous improvement across assigned departments. Monitor progress through performance metrics, providing data-driven insights to leadership to support informed decision-making. Foster a collaborative work environment by mentoring team members, delegating tasks effectively, and promoting accountability at all levels.
Effectively oversee the identification and recruitment of Agents, concentrating on mobile money outlets and high-traffic retail stores, to ensure comprehensive SSO & Agent Mapping.
Consistently maintain call rates by conducting regular visits to SOS and agents as outlined in the agreed route plans (beat plans).
Provide essential transaction tools across SSO and agent outlets, ensuring availability and functionality. Conduct comprehensive training sessions for SOS and Trash Agents to familiarize them with operational processes and tool utilization.
Conduct anti-money laundering (AML) training sessions and evaluate agents’ understanding of AML protocols alongside specialized service officers (SOS) regarding Know Your Customer (KYC) procedures, specifically as they pertain to SIM REG compliance.
We diligently oversee float and stock management, ensuring comprehensive coverage and robust sales performance. Our team actively enforces the 1.5x stock rule for all agents, guaranteeing optimal inventory levels while facilitating seamless new registrations and activations by maintaining sufficient SIM stock for SOS.
Develop and uphold consistent merchandising standards by ensuring the availability of promotional materials at SSO and agent retail locations.
Candidates must possess a bachelor’s degree or higher in a relevant field, along with a minimum of three years of professional experience in the industry. Strong analytical skills, attention to detail, and the ability to work independently are essential. Familiarity with industry-specific software, tools, or methodologies is required, and prior leadership or project management experience is preferred. Excellent communication and teamwork abilities are also necessary to collaborate effectively with cross-functional teams.
A Bachelor’s Degree or Diploma in Business, Marketing, or a related field is required for this role.
Experienced professional sought to join our team, bringing a proven track record in [specific industry/field if mentioned]. The ideal candidate must possess strong analytical skills, exceptional attention to detail, and proficiency in [specific tools/technologies if mentioned], along with the ability to thrive in a fast-paced environment. Responsibilities include [list key duties concisely]. A bachelor’s degree in [relevant field] or equivalent work experience is required, and prior experience in [specific role/type of experience] is highly desirable.
With a minimum of one year of hands-on experience in sales and distribution roles within the fast-moving consumer goods (FMCG) or telecommunications (Telco) sectors, you will bring a strong foundation to this position.
We seek a candidate whose skill set aligns with the following core competencies. Essential requirements include a minimum of three years of relevant experience in the field, a bachelor’s degree or equivalent qualification in a related discipline, and proficiency in industry-standard software tools. Additionally, the role demands strong analytical thinking, excellent communication skills, and the ability to collaborate effectively within cross-functional teams. Key responsibilities involve leading project initiatives, analyzing data to inform strategic decisions, and ensuring compliance with organizational policies and procedures. The ideal applicant will demonstrate adaptability, problem-solving capabilities, and a commitment to continuous professional development.
We place a high priority on understanding and addressing the needs of our clients, ensuring their satisfaction remains at the forefront of every interaction. This role requires a commitment to delivering exceptional service, actively listening to customer concerns, and providing timely, effective solutions. Strong interpersonal skills, patience, and a proactive approach are essential to fostering positive relationships and resolving inquiries efficiently. By maintaining clear communication and a customer-centric mindset, we aim to build long-term trust and loyalty with our clients.
Proven ability to effectively persuade others and negotiate outcomes is essential. Candidates must demonstrate strong interpersonal skills to sway opinions and reach mutually beneficial agreements.
Networks must be established and partnerships cultivated to drive collaborative initiatives and achieve shared objectives.
Analytical thinking is essential for evaluating and solving complex problems by breaking them down into manageable components. This skill enables the identification of patterns, trends, and relationships within data, facilitating informed decision-making. Strong analytical abilities support the assessment of risks, the optimization of processes, and the development of strategic solutions tailored to organizational goals. Additionally, it fosters the ability to interpret information critically, ensuring accurate and actionable insights.
Qualified candidates who fulfill the specified criteria are requested to submit their application letter, along with their expected salary and a comprehensive CV—including a daytime contact number—via email to jobs1@hcsaffiliatesgroup.com. The subject line of the email should clearly indicate “TDR Nairobi South.”
Qualifications
BA/BSc/HND , Diploma
Experience Required
1 year
