Oversee daily operations to ensure alignment with organizational objectives and efficiency standards. Collaborate with cross-functional teams to streamline workflows and enhance productivity. Manage project timelines, allocate resources effectively, and monitor progress to meet deadlines. Conduct performance evaluations, provide constructive feedback, and support professional development initiatives. Maintain compliance with industry regulations and company policies while fostering a culture of accountability and continuous improvement.
Consistently meet and exceed monthly sales quotas while actively cultivating relationships with prospective clients to expand the customer base.
Delivers a superior standard of loan referrals to the business.
Assist in restoring facilities assigned by your team and yourself, ensuring prompt and effective recovery efforts.
Maintains a strict policy prohibiting any customer complaints, whether originating internally or externally.
Preserve the strict confidentiality of all customer data with utmost diligence.
Maintaining high standards of service delivery is essential for fostering strong customer service relationships.
We seek a candidate with a minimum of three years of relevant experience in a comparable role, complemented by a bachelor’s degree in a related field. Proficiency in industry-standard software and tools is essential, alongside strong analytical and problem-solving abilities. The ideal applicant will demonstrate excellent communication skills, both written and verbal, and the capacity to work collaboratively in a team-oriented environment. Additionally, familiarity with project management methodologies and a commitment to continuous learning are highly valued.
Holders of a diploma or degree in sales, marketing, or any business-related discipline are invited to apply.
Demonstrated hands-on experience within a Microfinance Institution is required.
With a minimum of four years of proven leadership experience in a Team Leader or Branch Manager role, candidates will be expected to demonstrate hands-on expertise in overseeing operations, managing teams, and driving performance.
To initiate the application process, please follow the outlined method provided below.
We invite you to submit your application letter and résumé to the following address:
To apply for this opportunity, please send your resume and cover letter to careers@progressivecr.com.
The application deadline for this position is June 15, 2026.
Qualifications
BA/BSc/HND , Diploma
Experience Required
4 years
