We are seeking a highly motivated professional to join our team in a pivotal role focused on driving organizational success. The ideal candidate will possess a minimum of five years of relevant experience in a similar capacity, demonstrating expertise in key operational and strategic areas. Responsibilities include leading cross-functional initiatives, managing high-impact projects, and ensuring alignment with company objectives while fostering innovation and efficiency. Strong leadership, analytical, and communication skills are essential, along with the ability to adapt to evolving business needs. Proficiency in industry-standard tools and methodologies is required, along with a proven track record of delivering measurable results. Collaboration with stakeholders at all levels is expected to enhance team performance and achieve sustainable growth.
We seek a Sales Manager with proven expertise in the packaging sector to spearhead revenue expansion, oversee pivotal industrial accounts, and guide a results-oriented commercial team. This position demands more than conventional sales acumen—it requires the ability to integrate sales, supply chain, and financial strategies to cultivate lasting growth, enhance client loyalty, and optimize operational performance. Candidates currently employed in packaging, manufacturing, or industrial supply roles, possessing both in-depth technical product insight and a track record of commercial leadership, will find this opportunity particularly compelling.
Oversee a comprehensive range of duties encompassing strategic planning, operational execution, and team leadership to drive organizational objectives forward. Develop and implement policies, procedures, and performance metrics to ensure efficiency, compliance, and continuous improvement across all functional areas. Collaborate with cross-functional teams to align initiatives with broader business goals, fostering innovation and sustainable growth. Monitor key performance indicators (KPIs) and deliver regular reports to senior management, identifying trends, risks, and opportunities for optimization. Serve as a primary liaison between departments, stakeholders, and external partners to facilitate seamless communication and project delivery. Champion a culture of accountability, professional development, and ethical conduct while ensuring adherence to industry regulations and company standards.
Sales & Revenue Growth
Craft and implement a comprehensive B2B sales strategy tailored to manufacturers, FMCG enterprises, and industrial clients.
Drive new business acquisition and market expansion within the packaging sector
Develop and sustain a resilient, CRM-empowered sales pipeline to enhance visibility, improve forecasting accuracy, and drive higher conversion rates.
Key Account Management & Retention responsibilities include overseeing and nurturing high-value client relationships to ensure sustained business growth and satisfaction. This role is tasked with developing strategic account plans, identifying expansion opportunities, and addressing client needs proactively to minimize churn. Additionally, the position requires collaboration with cross-functional teams to deliver tailored solutions and maintain strong client engagement.
Own and cultivate key industrial and fast-moving consumer goods (FMCG) client relationships, driving account growth and maximizing strategic value.
Craft strategic account plans emphasizing customer retention, revenue expansion through upselling, and the cultivation of enduring partnerships.
Enhance customer relationships by delivering solutions-focused and technically proficient sales strategies.
Developing and maintaining efficient pipeline processes to ensure seamless data or product flow is the core responsibility of this role. The position requires expertise in designing, implementing, and optimizing pipelines to support continuous integration and delivery, with a strong emphasis on scalability and reliability. Candidates must possess proficiency in relevant technologies, frameworks, and automation tools, along with the ability to troubleshoot complex issues and implement robust solutions. Collaboration with cross-functional teams is essential to align pipeline development with organizational goals and ensure adherence to best practices in software development and deployment.
Cross-functional collaboration involves working seamlessly with diverse teams across departments to achieve shared objectives, leveraging collective expertise and fostering innovative solutions. This role requires engaging with stakeholders at all levels, including leadership, to align strategies, streamline processes, and resolve interdepartmental challenges. Strong interpersonal skills, adaptability, and a proactive approach are essential to bridge gaps between differing perspectives and ensure cohesive project execution. The position demands a commitment to open communication, mutual respect, and the ability to synthesize varied viewpoints into unified action plans.
Develop strategic pipelines designed to anticipate future needs and opportunities, focusing on the proactive identification and cultivation of high-potential leads, partnerships, and market trends.
To spearhead the initiative of entering untapped markets, this role will drive the strategic growth and development of our business through innovative market penetration strategies. The successful candidate will assess market trends, identify high-potential opportunities, and lead cross-functional teams to execute expansion plans, ensuring alignment with long-term organizational objectives. Key responsibilities include conducting thorough market research, analyzing competitive landscapes, and collaborating with stakeholders to mitigate risks and capitalize on emerging trends. Requirements include a proven track record in market expansion or business development, strong analytical and leadership skills, and the ability to thrive in dynamic, fast-paced environments.
We are seeking to enhance our existing customer base and drive sustainable growth through strategic initiatives aimed at deepening customer engagement and increasing retention rates. This role will focus on developing targeted campaigns to foster loyalty, expanding customer lifetime value, and identifying opportunities to upsell or cross-sell relevant products or services. The ideal candidate will possess a proven track record in customer relationship management, a strong analytical mindset to assess customer behavior, and the ability to collaborate across teams to implement data-driven strategies. Responsibilities include crafting personalized outreach programs, monitoring performance metrics, and refining approaches based on feedback and market trends to maximize customer satisfaction and revenue growth.
We prioritize fostering long-term client relationships and ensuring high retention rates. Our focus is on delivering consistent value to secure repeat engagements and sustained partnerships. Additionally, we actively implement strategies to enhance customer satisfaction, thereby strengthening loyalty and encouraging ongoing collaboration with our clients.
Maintain rigorous standards for pipeline hygiene, accurately track conversions, and uphold disciplined reporting practices.
Collaborate effectively with the Supply Chain team to guarantee that all operational objectives are met, including timely procurement, inventory optimization, and seamless logistics coordination. Ensure alignment between supply chain processes and organizational goals by monitoring performance metrics, addressing potential bottlenecks, and fostering cross-functional communication to enhance efficiency and reduce costs. Maintain clear documentation of supply chain activities, track key deliverables, and provide strategic recommendations to improve overall supply chain resilience and responsiveness.
Ensure consistent tracking of product availability across all sales channels, including e-commerce platforms, retail partners, and direct sales teams. Verify accurate inventory levels in real-time to prevent stock outs or overselling, maintaining optimal fulfillment efficiency. Collaborate with procurement, warehouse, and logistics teams to synchronize supply chain operations and align stock replenishment schedules. Monitor demand forecasts and historical sales data to anticipate inventory needs, adjusting procurement strategies proactively. Address discrepancies in stock data promptly to uphold data integrity and customer satisfaction. Provide detailed reports on availability trends, inventory turnover, and fulfillment performance to inform strategic decision-making and operational improvements.
We collaborate to synchronize lead times across all stakeholders to ensure seamless project execution. This involves actively engaging with internal teams and external partners to establish consistent timelines, identify potential bottlenecks, and implement corrective measures when necessary. The role demands meticulous planning, proactive communication, and a commitment to adhering to agreed-upon deadlines while maintaining high-quality standards.
Efficient order fulfillment involves accurately processing, packaging, and dispatching customer orders to ensure timely delivery. This requires meticulous attention to detail, strong organizational skills, and the ability to work efficiently under pressure. Proficiency in inventory management systems and familiarity with warehouse operations are essential. The role demands effective communication to coordinate with team members and resolve any discrepancies that may arise during the fulfillment process.
Collaborate closely with the Finance team to ensure seamless alignment and integration of initiatives, leveraging data-driven insights to enhance decision-making processes and drive strategic growth.
Develop and implement pricing strategies while optimizing margins to ensure profitability and market competitiveness.
Ensure efficient management of credit control processes and payment cycles to maintain optimal cash flow and minimize outstanding receivables.
Enhance the financial performance of strategically significant customer accounts to maximize revenue and margin growth.
Drives team performance and fosters leadership development through strategic planning, clear goal setting, and continuous feedback, ensuring alignment with organizational objectives while cultivating a high-performing and engaged workforce.
Direct the sales team, providing guidance and leadership while establishing measurable objectives and fostering a culture of responsibility.
Foster a high-performance culture by leveraging data-driven insights, comprehensive reporting, and effective CRM utilization.
Develop expertise in technical and commercial sales methodologies through structured training and practical application. Enhance understanding of product specifications, customer needs, and market dynamics to drive revenue growth and client satisfaction. Strengthen negotiation, presentation, and relationship-building skills to effectively engage with stakeholders at all levels. Foster collaboration between technical and sales teams to align solutions with customer requirements and business objectives.
We facilitate regular communication and collaboration with management to ensure alignment on strategic objectives and performance metrics, providing updates on departmental progress, challenges, and opportunities for improvement. Additionally, we develop and maintain strong relationships with key stakeholders to foster transparency and accountability in reporting processes.
Prepare precise sales projections, detailed pipeline analyses, and strategic performance evaluations to support informed decision-making and drive business growth.
Deliver data-backed insights and strategic guidance to leadership regarding growth initiatives, pricing strategies, and market expansion opportunities.
We are seeking a candidate with a minimum of a bachelor’s degree in a relevant field, along with three to five years of hands-on experience in [specific industry, e.g., engineering, finance, healthcare, etc.]. Proven proficiency in [specific software, tools, or methodologies, e.g., data analysis, project management, compliance protocols] is essential, as is a strong ability to [key skill, e.g., collaborate across teams, troubleshoot technical issues, or communicate complex ideas to diverse stakeholders]. Candidates must demonstrate a track record of delivering results in [specific context, e.g., high-pressure environments, large-scale projects, or cross-functional initiatives]. Additionally, relevant certifications or advanced training in [specific area, e.g., project management, safety compliance, or technical specialization] are highly desirable.
With at least eight years of progressive experience in B2B sales across the packaging, manufacturing, or industrial sectors in Kenya—including two years in a managerial capacity—you bring a strong foundation in driving revenue and fostering client relationships in complex markets.
Demonstrates comprehensive knowledge of packaging materials and their practical applications, with prior experience in technical sales roles.
Responsible for overseeing and nurturing high-value client relationships, this role focuses on strategic account growth, retention, and revenue expansion. Duties include developing tailored business solutions, conducting regular performance reviews, and ensuring alignment with client objectives. Requires strong interpersonal skills, proficiency in CRM tools, and a proven track record in account management, preferably within the same industry. Additionally, the position demands excellent negotiation abilities, analytical thinking, and the capacity to identify new business opportunities to maximize client value.
We drive revenue expansion and cultivate a robust sales pipeline through strategic initiatives and proactive outreach efforts. This role emphasizes identifying new business opportunities, nurturing client relationships, and executing targeted campaigns to accelerate deal flow. Key responsibilities include analyzing market trends, refining sales strategies, and collaborating with cross-functional teams to maximize revenue potential. The ideal candidate must possess a proven track record in sales or business development, strong analytical skills, and the ability to meet aggressive revenue targets.
Proven expertise in utilizing CRM systems alongside well-defined sales methodologies is essential.
Proven track record in leading and cultivating high-performing sales teams, fostering both individual growth and collective success.
Proven expertise in commercial strategy, negotiation techniques, and stakeholder engagement is essential.
Qualified and enthusiastic applicants are encouraged to submit their CVs via email to careers@orchidhr.co.ke, with the position title clearly stated in the subject line.
Qualifications
BA/BSc/HND
Experience Required
8 years
