Responsibilities include overseeing daily operations to ensure efficiency and adherence to company standards, managing a team of professionals to drive productivity and collaboration, and implementing strategies to optimize workflows and enhance service delivery. Additionally, the role entails analyzing performance metrics to identify trends, developing and maintaining budgets to control costs, and fostering a positive work environment that supports employee engagement and retention. Responsibilities also extend to coordinating with cross-functional departments to align goals, ensuring compliance with industry regulations and internal policies, and representing the organization in client meetings and industry events.
Develop and implement network security software solutions for proof-of-concept evaluations and client deployments.
Facilitate seamless customer implementations in both cloud-based and on-premise infrastructures.
Oversee the administration and upkeep of demo environments to guarantee their stability, currency, and alignment with evolving product features.
Guide customers seamlessly through technical onboarding initiatives, ensuring smooth setup processes and fostering early-stage product adoption.
Engage in virtual customer consultations to assess technical specifications, recommend optimal deployment strategies, and resolve technical challenges.
Analyze and troubleshoot technical issues by examining system errors, reviewing logs, and coordinating with internal stakeholders to implement effective solutions.
Collaborate effectively with Sales, Product Management, Delivery, and Engineering teams to achieve optimal customer results.
Seeking a highly skilled and experienced professional to fill a critical role within our dynamic organization. Applicants must possess a Bachelor’s degree or higher in a relevant field, along with a minimum of 5 years of hands-on experience in the industry. Proficiency in advanced technical skills, including software development, data analysis, or project management, is essential. Strong communication abilities, both written and verbal, are required to effectively collaborate with cross-functional teams and stakeholders. Candidates should demonstrate exceptional problem-solving capabilities, adaptability to changing environments, and a commitment to continuous learning and professional growth.
Seeking a candidate with a minimum of two years of practical experience in network management, prioritizing expertise in network security.
We seek candidates with proven experience in client-facing sales, customer success, or account management roles, engaging directly with customers or clients.
Seeking a candidate with comprehensive knowledge of networking principles, such as TCP/IP and HTTP/HTTPS protocols, along with expertise in browser-server interactions, routing mechanisms, firewall configurations, and security policy frameworks.
Proven practical expertise in implementing and managing firewall solutions and associated security policies, with familiarity in platforms from industry leaders like Cisco, Fortinet, Palo Alto Networks, or Check Point.
A networking or security certification equivalent to the CCNA is highly advantageous, with preferred credentials including Compton Network+, Compton Security+, Huawei CIA, Juniper INDIA, or comparable qualifications.
Demonstrates rapid learning capabilities, proactively drives technical conversations, and upholds professional standards in all discussions.
Nice to haves:
Proficiency on Linux is essential, including the ability to deploy and configure a Linux server independently, establish system date, time, and network settings, manage software packages, and perform fundamental disk administration tasks.
Proven expertise in utilizing cloud platforms, including but not limited to AWS, Azure, or GCP, is required.
Proficiency in the foundational concepts of Docker and Kubernetes is required.
Qualifications
BA/BSc/HND
Experience Required
2 years
