About This Role
The Monitoring and Evaluation (M&E) Assistant will operate under the supervision of the Senior Field Coordinator, collaborating closely with the NMP team to facilitate the daily execution of the MEL system. Responsibilities include conducting data collection, compiling and organizing information, entering data into systems, performing analyses, and leveraging insights to inform critical decision-making processes.
The Monitoring and Evaluation Assistant will perform quality assurance on field-based program implementation, accountability measures, and the learning process. Additionally, the incumbent will assist in ensuring the timely execution of project activities, attainment of established targets, budget oversight, milestone tracking, and report preparation. During significant humanitarian emergencies within the operational areas, the position may require deviations from standard responsibilities, along with flexible working hours to accommodate urgent needs.
Additionally, they provide assistance to country offices and global program strategic initiatives as required.
The successful candidate will leverage the management information system (CAMEL), comprising DHIS2, Comm Care, and a cloud-based data warehouse, to enhance program outcomes and support strategic decision-making processes.
Responsibilities include managing and overseeing daily operations, ensuring compliance with company policies and industry regulations, and maintaining accurate records of all transactions and activities. The role requires coordinating with various departments to facilitate seamless workflows, addressing and resolving operational challenges, and implementing process improvements to enhance efficiency. Additionally, this position entails supervising staff, providing training and guidance, and fostering a collaborative work environment.
The core duties involve overseeing daily operations, ensuring adherence to company policies, and managing a diverse team to achieve organizational objectives.
Results-Based Management (RBM) is a strategic approach that emphasizes the systematic use of performance information to improve decision-making, accountability, and learning at every stage of project and organizational activities. It involves setting clear objectives, defining measurable indicators, monitoring progress, and evaluating outcomes to ensure that resources are used efficiently and effectively toward achieving desired results. RBM requires a strong commitment to transparency, continuous improvement, and evidence-based practices, ensuring that all stakeholders—including staff, partners, and beneficiaries—are aligned and accountable for delivering measurable impact. By integrating RBM principles, organizations can enhance their ability to demonstrate value, adapt to changing circumstances, and demonstrate clear accountability to donors, governments, and the communities they serve.
Monitor and track the progress and status of the Annual Operation Plan and Results Framework by evaluating performance indicators and budget expenditures. Additionally, provide regular updates and reports on these metrics to ensure transparency and accountability in the execution of the plan.
Perform process and outcome monitoring to evaluate the quality of activity implementation, conduct routine data quality audits, and maintain detailed documentation of field visit reports and action trackers.
Provide assistance to external evaluators and project team members in the development and execution of baseline, midterm, and Edline evaluations, as well as any additional specialized studies.
Ensure the effective execution of New Market Products (NMPs) assessment, as well as the thorough review of lessons learned and associated recommendations.
We oversee a range of evaluations, assessments, and reviews, providing support in the recruitment of Research Assistants, alongside data collection, analysis, and reporting, among other key responsibilities.
We provide capacity-building initiatives and targeted support to strengthen organizational capabilities, enhance operational efficiency, and foster sustainable growth. Our programs are designed to address skill gaps, refine processes, and empower teams through tailored training, mentorship, and resource allocation. Additionally, we offer ongoing assistance to ensure successful implementation, continuous improvement, and alignment with strategic objectives.
Conduct evaluations to assess the competencies of NMP staff and volunteers across key areas in monitoring, evaluation, and learning.
Deliver training sessions, mentorship, and coaching to NMP staff and volunteers, focusing on MEL processes and activities.
We uphold a strong commitment to responsibility, ensuring all actions and decisions align with organizational standards and ethical guidelines. This role demands meticulous attention to detail, unwavering adherence to deadlines, and a proactive approach to problem-solving. You will be expected to maintain transparency in reporting, take ownership of outcomes, and consistently meet or exceed performance expectations. A results-driven mindset and the ability to hold yourself and others accountable are essential to success in this position.
Develop an information-sharing strategy in collaboration with fellow response team members.
Engage collaboratively with the community to identify and select the most suitable methods for collecting feedback and addressing complaints effectively.
Educate community members and relevant stakeholders about the significance and functions of CFMs to foster broader understanding and engagement.
Gather and address feedback and complaints submitted by community members, whether communicated directly or relayed to the AFP by front-line field staff.
Maintain a comprehensive log of all feedback and complaints within a centralized database system.
Conduct referrals and subsequent follow-ups in accordance with the specific details of each feedback or complaint received.
Engage in program monitoring, evaluation, and review activities, prioritizing the collection and integration of participant feedback. Additionally, this role involves assessing the operational effectiveness of current CFMs.
The Management Information System (MIS) role involves overseeing the development, implementation, and maintenance of systems that provide accurate and timely information to support managerial decision-making. Responsibilities include analyzing business requirements, designing and configuring MIS solutions, and ensuring data integrity and security. Candidates should possess a degree in Information Systems, Computer Science, or a related field, along with proficiency in database management, reporting tools, and enterprise software. Strong analytical, problem-solving, and communication skills are essential, as is experience in project management and system optimization. The position requires collaboration with cross-functional teams to align MIS capabilities with organizational goals.
Ensure the CAMEL management information system remains current and fully operational to meet all program reporting requirements.
Ensure that all system users receive adequate support for accurate data entry, visualization, and reporting.
Investigate and resolve technical issues encountered by all system users, promptly escalating any unresolved problems to the Cluster CAMEL Officer for further action.
Conduct training sessions to enhance the skills of new users and provide refresher courses for existing users of the Management Information System (MIS), ensuring proficient system utilization.
Oversee the MIS to verify encoded data accuracy, compile and distribute MIS reports, offer constructive feedback to users, and ensure timely dissemination to all relevant stakeholders for informed decision-making.
The role involves overseeing the organization’s knowledge management and learning initiatives, ensuring information is effectively captured, stored, and shared across teams. Responsibilities include developing and implementing knowledge-sharing strategies, maintaining and updating internal databases, and facilitating training programs to enhance employee skills. The position requires proficiency in digital tools for knowledge retention, strong communication skills to convey complex information clearly, and the ability to collaborate with cross-functional teams. Additionally, the role demands a commitment to continuous learning and improvement, as well as experience in designing and delivering educational content.
To assist in compiling internal program reports—such as the Quarterly Progress Report, Monthly Monitoring Report, and Annual Operational Plan and Budget—as well as evaluation and impact assessment reports.
Provide prompt feedback to implementation teams based on MEL system findings to strengthen program/project execution and outline the necessary steps to achieve intended outcomes.
Engage in yearly project evaluations and strategic planning sessions, providing support to the Senior Field Coordinator by compiling and organizing pertinent documentation and reports.
Collaborate with project team members to cultivate a learning-centric environment and facilitate the dissemination of knowledge across field site offices and collaborating implementing partners.
Assist in documenting NMP program best practices and key insights by developing a range of learning resources, including case studies, human interest narratives, and success stories.
Ensure staff consistently upload data and reports into the SharePoint repository in a compliant manner.
Additional responsibilities may be assigned at the discretion of the supervisor as needed.
Bachelor’s degree in a relevant field or equivalent practical experience is required. Minimum of five years of professional experience in a related role is mandatory. Proficiency in [specific skills or tools] is essential. Strong problem-solving abilities and analytical skills are a must. Excellent communication and teamwork capabilities are necessary. Familiarity with industry standards and best practices is expected.
A Bachelor’s degree in fields such as Monitoring & Evaluation, Knowledge Management, Information Sciences, Community Development, Project Management, or Statistics—along with closely related disciplines—is required.
A minimum of two to four years of practical experience in implementing and managing monitoring and evaluation frameworks for projects or programs within the development and humanitarian sector is required.
Candidates must demonstrate a comprehensive understanding of the required competencies. These include professional certifications, specialized training, and a minimum of five years of relevant experience in a leadership role. Proficiency in strategic planning, budget management, and stakeholder engagement is essential, along with exceptional communication skills to convey complex ideas clearly. The ability to mentor teams, drive innovation, and adapt to evolving industry trends is also critical for success in this position.
Child Fund seeks candidates who exemplify its Core Competencies, which encompass a commitment to demonstrating ethical leadership and integrity in all professional interactions. The organization values individuals who actively foster collaboration, innovation, and adaptability to drive impactful change in the communities they serve. Strong communication skills, both written and verbal, are essential for effectively engaging with diverse stakeholders, including colleagues, partners, and beneficiaries. Additionally, candidates must demonstrate cultural sensitivity, emotional intelligence, and a results-driven mindset to achieve sustainable development outcomes. Proficiency in problem-solving, strategic planning, and continuous learning is also required to navigate the dynamic challenges of global humanitarian work.
Teamwork: demonstrating proficiency in collaborative efforts by engaging productively with colleagues while embracing and valuing diverse perspectives and contributions.
Effectively communicates with empathy and tact, employing storytelling techniques when suitable to engage audiences and convey messages clearly.
Achieves results with a strong focus on outcomes, proactively pursuing initiatives to meet organizational objectives and uphold quality benchmarks.
Employs sound judgment, analytical reasoning, and innovative approaches to assess challenges and potential opportunities, continuously refining decisions and outcomes through deliberate reflection and creative problem-solving.
Thrives and demonstrates continuous growth amidst dynamic, high-pressure, and multifaceted situations.
Digital literacy encompasses the proactive adoption and advocacy of emerging technologies in appropriate settings, maintaining a keen awareness of industry advancements while integrating innovative technological solutions to address complex business obstacles.
Seeking individuals who demonstrate strong interpersonal skills, adaptability, and a commitment to continuous learning. Essential attributes include the ability to work collaboratively in fast-paced environments, solve problems efficiently, and communicate clearly with stakeholders at all levels. Proficiency in relevant software tools and a dedication to maintaining high ethical standards are also required. Candidates must exhibit resilience, creativity, and a proactive approach to overcoming challenges. Prior experience in similar roles is preferred but not mandatory for those with exceptional drive and potential.
Demonstrated mastery in both verbal and written communication, with a proven track record of fostering and sustaining strong professional connections.
Proven ability to actively engage and collaborate with cross-functional teams to drive collective success and meet organizational goals.
Demonstrates strong performance under pressure, consistently delivering high-quality results within stringent deadlines and challenging circumstances.
Proficient in preparing comprehensive reports, maintaining thorough documentation, and delivering insightful analytical writing.
Possesses advanced proficiency in Microsoft Office 365 applications, demonstrating a strong command of the suite’s tools and functionalities.
Proficient in utilizing mobile data collection applications including Comm Care, KOBOCollect, and OK.
We seek a candidate with robust qualitative and quantitative research skills, complemented by expertise in Advanced Excel, STATE, and SPSS for data analysis.
Proficient in designing and constructing dashboards and interactive visual reports, leveraging Advanced Excel and Power BI for clear, data-driven insights.
Qualifications
BA/BSc/HND
Experience Required
2 - 4 years
