About the job
We seek a dynamic leader to cultivate and sustain strategic partnerships with enterprise clients throughout the project implementation phase. Our mobile-based sales automation platform, HENRI, is revolutionizing enterprise workflows and enhancing distribution networks across Africa. Since 2015, we have successfully developed and deployed the service, securing customers in Nigeria, Kenya, and Uganda with the support of our diverse, multinational team comprising Nigerian and Japanese professionals. To drive further expansion and strengthen our team, we invite you to join us in this mission.
The scope of work encompasses a range of responsibilities and duties, including but not limited to project execution, stakeholder management, and adherence to established timelines and budgets. Key requirements involve possessing relevant experience in the field, proficiency in industry-specific tools and software, and the ability to collaborate effectively with cross-functional teams. Responsibilities may also include conducting detailed research, preparing comprehensive reports, and ensuring compliance with regulatory standards and organizational policies. The position demands strong analytical skills, meticulous attention to detail, and the capacity to adapt to evolving project demands while maintaining high standards of quality and efficiency.
Assist enterprise clients in effectively leveraging our service offerings to meet their business objectives.
Conduct onboarding sessions for new customers, providing comprehensive product setup training.
Review each sales representative’s usage metrics to determine their engagement levels, distinguishing between those who are actively utilizing the system and those who are not.
Maintain regular contact with sales representatives to promptly address any operational challenges they encounter regarding usage.
Address customer satisfaction challenges by identifying root causes and implementing strategic solutions to enhance overall managerial effectiveness and service quality.
Prepare and submit reports in a timely and accurate manner, ensuring all necessary details are included and distributed to relevant stakeholders as required.
Other administrations
Working conditions
The standard work schedule for this position is from 8:30 AM to 5:30 PM, Monday through Friday.
Monday through Friday comprises the standard work schedule.
Compensation will be determined commensurate with the candidate’s qualifications and professional background.
A three to six-month probationary period will be implemented.
A final determination regarding ongoing employment will be concluded by the end of this timeframe.
Qualifications
BA/BSc/HND
