The position involves executing a wide range of duties and responsibilities, ensuring efficient operation and adherence to established protocols. Key tasks include managing day-to-day activities, overseeing project execution, and collaborating with cross-functional teams to achieve organizational objectives. Responsibilities encompass maintaining accurate records, analyzing performance metrics, and implementing process improvements to enhance productivity. The role requires strong communication skills, meticulous attention to detail, and the ability to work independently as well as in a team environment. Additional duties may involve coordinating with stakeholders, resolving operational challenges, and ensuring compliance with company policies and industry regulations.
Developing and enhancing the capacity of the Human Resources (HR) department to operate at optimal efficiency and effectiveness is a key responsibility.
Deliver strategic HR leadership throughout the Region while ensuring HR activities are fully aligned with global HR strategies, standards, and frameworks.
Develop and enhance a unified HR framework designed to bolster the Regional Office and Country/Cluster Delegations.
Oversee and guide Regional HR teams, fostering efficient resource allocation and the consistent delivery of superior HR services.
Deliver line management, technical guidance, and capacity-building assistance to HR Officers and designated HR focal points across various operational sites.
Serve as the primary point of contact between HRMD Geneva and the Region, facilitating the seamless execution of global HR initiatives, reforms, and strategic organizational priorities.
Facilitate the deployment and integration of HR transformation initiatives alongside organizational change programs.
Deliver strategic HR guidance to senior leaders and operational managers on intricate HR-related challenges.
Enhance HR competencies by providing coaching, mentoring, and organized development initiatives for HR teams throughout the Region.
Foster cross-functional alignment and information exchange within HR networks across the organization and the broader humanitarian sector.
Offer expert HR technical assistance in emergency situations, such as rapid response deployments and crisis-driven staffing initiatives.
Enhance the operational capacity of HR teams to effectively manage emergencies and bolster their preparedness for urgent response situations.
Forge and sustain robust inter-agency HR networks dedicated to exchanging best practices, policies, and advancements in human resources management.
The Recruitment and Selection process involves identifying, attracting, and hiring qualified candidates to meet organizational staffing needs through strategic sourcing, rigorous evaluation, and comprehensive assessment methods to ensure optimal talent acquisition.
Oversee and synchronize regional workforce planning initiatives, staffing projections, and talent acquisition approaches for both national and international roles.
Facilitate the coordination of recruitment strategies to align with worldwide HR priorities, diversity goals, and organizational workforce planning frameworks.
Oversee the complete recruitment and selection lifecycle, encompassing job analysis, talent sourcing, candidate shortlisting, conducting interviews, and final selection.
Oversee the development, evaluation, and quality control processes for job descriptions and recruitment-related materials.
Oversee the implementation of background verification procedures, which encompass reference validation and adherence to regulatory standards for disclosing misconduct.
Guarantee compliance with safeguarding protocols and ethical hiring standards throughout every stage of the recruitment process.
Collaborate with global HR classification functions to support the classification and grading of national staff positions.
Offer expert advice to enhance diversity, equity, and inclusion objectives throughout recruitment strategies.
Coordinate emergency hiring initiatives and expedite deployment procedures in partnership with HR emergency response teams.
Design and refine recruitment tools, templates, and systems to enhance operational efficiency and maintain consistency across hiring processes.
Responsibilities include managing onboarding and induction initiatives to facilitate the seamless integration of new employees into the company and its core values.
We are seeking a dedicated Staff Development professional to design, implement, and oversee training programs that enhance employee skills, performance, and career growth. This role involves assessing organizational needs, identifying skill gaps, and creating tailored learning solutions to support continuous improvement. The ideal candidate will collaborate with leadership to align development initiatives with strategic goals, track progress through metrics, and foster a culture of lifelong learning. Responsibilities include facilitating workshops, mentoring staff, and evaluating program effectiveness to ensure measurable impact on productivity and engagement. Proficiency in instructional design, strong communication skills, and experience in change management are essential, along with a passion for empowering teams to achieve their full potential.
Design, implement, and manage structured onboarding, induction, and orientation programs specifically tailored for newly hired employees.
Assess organizational training requirements and design customized learning and development initiatives to address identified gaps.
Provide guidance to managers and employees regarding career advancement options, available training programs, and strategies to enhance performance through structured improvement initiatives.
Oversee staff training attendance, track completion rates, and assess the efficacy of educational initiatives.
Enhance leadership and management development programs to align with key organizational priorities and internationally recognized frameworks.
Foster an environment that prioritizes ongoing learning, career growth, and collaborative knowledge exchange.
Partner with occupational health and staff wellbeing teams to develop and execute wellness and mental health support initiatives.
Develop the competencies of managers and HR professionals to adeptly manage intricate employee development and performance challenges.
Develop and implement regional learning and leadership capability development initiatives aligned with global HR strategies.
Remuneration and Benefits
Responsible for designing, implementing, and managing compensation and benefits systems specifically for locally hired employees.
Develop and maintain compensation frameworks that are competitively positioned, fair, and in harmony with both organizational objectives and prevailing market benchmarks.
Perform comprehensive salary benchmarking studies and conduct detailed compensation analyses spanning multiple countries within the Region.
Offer expert counsel on the creation and ongoing enhancement of compensation structures and benefits programs.
Oversee adherence to statutory labor requirements and national employment regulations across all relevant jurisdictions.
Collaborate with Country and Cluster Delegations to ensure accurate interpretation and effective implementation of remuneration policies and frameworks.
Conduct ongoing evaluations of compensation structures to identify and address disparities, implementing corrective measures as needed to maintain equitable pay practices.
Provide strategic guidance to leadership regarding compensation and benefits frameworks that enhance the organization’s ability to attract, retain, and engage top talent.
We are seeking a skilled professional to oversee the development, implementation, and maintenance of human resources policies and procedures, ensuring full compliance with legal standards and organizational best practices. The ideal candidate will collaborate with leadership to align policies with strategic goals, conduct regular reviews to assess effectiveness, and provide guidance on policy interpretation and application. Responsibilities include drafting clear, concise policy documents, communicating updates to employees, and training managers on policy implementation. Additionally, the role requires monitoring changes in employment laws and regulations, recommending necessary adjustments, and ensuring consistent application across the organization. A strong background in HR, excellent communication skills, and the ability to interpret complex legal requirements are essential.
Interpret, implement, and enforce uniform adherence to HR policies, procedures, and staff regulations throughout the Region.
Assist in the standardization and regular assessment of staff regulations applicable to locally recruited personnel.
Serve as the central hub for human resources compliance, ensuring adherence to regulations and standards. Oversee safeguarding protocols and maintain workplace conduct policies to uphold a secure and respectful environment.
Oversee the proper enforcement of the Staff Code of Conduct and associated ethical guidelines.
Assist in the enhancement and upkeep of employee wellbeing, health, and psychological support frameworks to ensure a supportive and productive work environment.
Oversee the administration of HR contracts, ensure meticulous documentation, and uphold compliance with established procedures throughout all HR operations.
Perform initial evaluations and analyses of HR-related matters, such as instances of misconduct, formal grievances, and workplace-related concerns.
Escalate complex or high-risk cases to the HRMD Geneva team in accordance with established protocols.
Maintain the confidentiality, precision, and thorough documentation of all HR case management procedures.
Facilitate the dissemination of updated HR policies and procedural modifications throughout the Region to ensure alignment and compliance.
Foster a comprehensive understanding of safeguarding, child protection, and workplace ethics among all employees and affiliated parties.
The role focuses on overseeing performance metrics and managing data integrity, ensuring accurate and timely reporting while maintaining high standards of quality and compliance. Responsibilities include analyzing performance data to identify trends and insights, developing and implementing data management strategies, and safeguarding the security and confidentiality of sensitive information. The position requires proficiency in data analysis tools, strong attention to detail, and the ability to interpret complex datasets to support strategic decision-making. Additionally, the role involves collaborating with cross-functional teams to optimize data processes and drive continuous improvement in performance outcomes.
Develop and track regional human resources performance metrics that are in sync with the company’s global human resources key performance indicators.
Maintain precise, punctual, and comprehensive HR data management and reporting throughout the Region.
Responsible for ensuring HR data is accurately and consistently submitted to central HR systems, serving as the definitive repository of truth.
Perform workforce analytics to inform strategic decision-making and organizational planning.
Compile comprehensive HR reports, design insightful dashboards, and craft detailed narratives that analyze workforce trends, diversity metrics, and talent performance indicators.
Provide guidance to managers regarding performance management frameworks, encompassing the establishment of objectives, review mechanisms, and enhancement strategies for underperformance.
Assist in addressing underperformance, disciplinary matters, and employee relations concerns with professionalism and discretion.
Maintain rigorous adherence to HR data protection, confidentiality, and governance protocols at all times.
Technical support is provided to National Societies as part of the role, ensuring they receive expert guidance and solutions tailored to their specific needs. This involves addressing technical inquiries, troubleshooting issues, and offering strategic recommendations to enhance operational efficiency and effectiveness. The position requires a deep understanding of technical processes, strong problem-solving abilities, and the capacity to collaborate closely with stakeholders to implement best practices. Responsibilities include maintaining up-to-date technical documentation, conducting training sessions, and identifying opportunities for system improvements.
Deliver specialized technical guidance and expertise in human resources to National Societies across the Region, as needed.
Facilitate the development of HR capacity-building programs for National Societies in partnership with key coordination units.
Enhance the robustness of HR systems, policies, and practices within partner organizations to drive overall effectiveness and alignment.
The position involves overseeing the management of cases and complaints, ensuring efficient resolution while maintaining high standards of service. Responsibilities include investigating issues, documenting details, and coordinating with relevant departments to address concerns promptly. Strong analytical skills and attention to detail are essential, along with the ability to communicate effectively with stakeholders. Proficiency in case management tools and a commitment to maintaining confidentiality are also required.
Act as the primary HR liaison for regional case management, employee relations matters, and workplace conflict resolution.
Handle complaints and allegations with the utmost confidentiality and professionalism, evaluating each case thoroughly and managing all related matters appropriately.
Promptly elevate and address cases by adhering to established HR protocols and policies to ensure timely resolution.
Ensure meticulous documentation and thorough case records in adherence to established organizational standards.
Liaise with investigative and oversight entities as needed to ensure comprehensive collaboration and alignment of efforts.
Oversee additional duties as assigned, ensuring alignment with organizational objectives and operational standards. Manage supplementary tasks to support team efficiency and project completion. Handle ancillary responsibilities to maintain workflow continuity and productivity. Execute miscellaneous functions critical to daily operations and long-term strategic goals.
Offer surge assistance on a short-term basis to other regions, HRMD Geneva, or various organizational projects as needed.
Engage in emergency response staffing efforts, coordinate deployment activities, and support organizational transition initiatives.
Perform all additional HR duties as designated, aligning with the company’s strategic objectives and current priorities.
By playing a pivotal role in fostering an exceptional, globally integrated HR function, you will enhance operational excellence and drive strategic initiatives that align with organizational objectives. This position requires you to collaborate with cross-functional teams to implement best practices, optimize processes, and ensure consistent delivery of high-quality HR services across all regions. Your responsibilities will include identifying talent development opportunities, strengthening employee engagement strategies, and supporting the implementation of innovative HR technologies to improve efficiency and effectiveness. Additionally, you will contribute to data-driven decision-making by analyzing workforce metrics and providing actionable insights to senior leadership, thereby enabling informed strategic planning and continuous improvement.
Maintain the utmost standards of integrity, confidentiality, professionalism, and ethical behavior at all times.
Play an integral role in advancing the company’s overarching HR strategic goals and aligning them with key organizational priorities.
Foster collaboration, knowledge exchange, and strategic alignment among HR teams operating on a global scale.
Promote an organizational environment characterized by innovation, ongoing enhancement, and exceptional performance across all HR operations.
Collaborate on surge planning initiatives, bolster emergency preparedness efforts, and enhance HR operational readiness to ensure organizational resilience and rapid response capabilities.
Demonstrate exemplary leadership, foster a culture of accountability, and uphold service excellence across the HR function.
Seeking a candidate with a minimum of a bachelor’s degree in a relevant field, complemented by professional certifications where applicable. Prior experience in a similar role is essential, along with proficiency in industry-standard software and tools. Strong analytical skills and attention to detail are required to ensure accuracy in all tasks. Excellent communication abilities are necessary for collaborating with cross-functional teams and stakeholders. A commitment to continuous learning and staying updated with industry trends is highly valued.
A Master’s Degree (or an equivalent qualification) in Human Resource Management, Business Administration, Organizational Development, or a closely related discipline is required.
A degree or professional certification in Human Resources is mandatory.
Professional certification in project management would be considered beneficial.
We are seeking an experienced professional with a proven track record in the relevant field. Candidates must demonstrate expertise through at least [X] years of hands-on experience in [specific tasks or industries]. A thorough understanding of [key skills or technologies] is essential, along with the ability to apply this knowledge effectively in dynamic environments. The ideal candidate will have a strong background in [related responsibilities], ensuring seamless execution of duties. Familiarity with [tools, methodologies, or standards] is highly desirable.
A minimum of eight years of progressive human resources management experience in a multicultural setting is required.
A minimum of five years of professional experience in Organizational Development or Change Management is required.
With a minimum of five years of experience in recruitment, talent management, or HR business partnering, you will bring a strong foundation to this role.
Demonstrated proficiency in collaborating within international organizations, non-governmental organizations, or diverse multicultural settings is essential.
Proven expertise in navigating and applying labor law across diverse legal jurisdictions.
Proven expertise in implementing safeguarding policies, preventing misconduct, and upholding workplace ethics within established frameworks.
Proven track record in effectively overseeing teams across multiple locations and time zones.
Proficiency in emergency response or field operations would be highly beneficial.
Proficiency in collaborating across various international markets would be highly beneficial.
We are seeking a candidate with a strong foundation in relevant knowledge, a diverse set of skills, and key competencies to excel in this role. The ideal applicant will demonstrate proficiency in core areas while also exhibiting adaptability and problem-solving capabilities. Essential requirements include prior experience in similar positions, along with the ability to work both independently and collaboratively. Responsibilities will encompass a range of duties, from strategic planning to hands-on execution, ensuring alignment with organizational goals. Strong communication and organizational skills are mandatory, as is the capacity to manage multiple priorities in a fast-paced environment.
Demonstrates exceptional strategic leadership alongside robust expertise in human resources management.
Proven ability to coach, mentor, and develop talent effectively, fostering growth and maximizing potential within teams.
Exceptional aptitude for engaging stakeholders and cultivating robust, enduring relationships is essential.
Exceptional proficiency in conflict resolution, negotiation, and mediation is essential.
Demonstrated proficiency in analytical thinking, meticulous planning, and efficient organizational management is required.
Maintains a high degree of integrity, confidentiality, and sound professional judgment at all times.
Demonstrates a robust grasp of HR systems and leverages data-driven insights to inform strategic decision-making processes.
Proven ability to articulate ideas clearly and effectively in both written and spoken formats.
Demonstrated capability to thrive in diverse, multicultural, and multifaceted settings.
Proficient communication skills in multiple languages are required for this role, with fluency in at least two languages being essential. Candidates must possess strong written and verbal abilities in these languages to effectively engage with diverse stakeholders. Proficiency in additional languages is a valuable asset and may provide opportunities for expanded responsibilities. Excellent translation and interpretation skills are also necessary to ensure accurate and culturally appropriate communication across different linguistic contexts.
Fluent proficiency in both written and spoken English is essential.
Proficiency in French is a mandatory requirement for this role.
Proficiency in Spanish or Arabic is considered a valuable asset for this role.
Qualifications
MBA/MSc/MA , Professional Certificate
Experience Required
8 years
