The position involves overseeing a range of critical duties, including managing project timelines, coordinating team efforts, and delivering high-quality results within specified deadlines. Key responsibilities include conducting thorough market research to identify industry trends, analyzing data to support strategic decision-making, and collaborating with cross-functional teams to implement innovative solutions. Additionally, the role requires maintaining strong client relationships, ensuring satisfaction through regular communication, and resolving any issues promptly. The candidate must also adhere to company policies, follow best practices in their field, and contribute to the continuous improvement of processes.
Monitor transactions, merchant activity, and ATM operations to detect suspicious or irregular patterns, thoroughly investigate any flagged transactions, and promptly address any identified fraud risks or scams.
Overseeing merchant and third-party agent activities involves meticulously reviewing transactions, operational workflows, online platforms, product offerings, and service delivery to verify adherence to scheme regulations and applicable legal standards.
Monitor compliance and mitigate risks by overseeing merchant screening and payment intelligence alerts, assisting in fraud investigations, documenting suspicious activities, and advising on strategies to minimize fraud, chargebacks, and operational vulnerabilities while adhering to all regulatory requirements.
Ensure the precision and integrity of data collected within acquisition systems while meticulously documenting records and reports pertaining to suspicious activities and the results of investigations.
We facilitate collaboration between internal teams and external industry bodies to gather essential information, deliver fraud and chargeback expertise, and assist with regulatory and industry reporting obligations.
Requirements
Bachelor’s degree in a relevant field, such as computer science, engineering, or a related discipline, is required, along with at least five years of hands-on experience in [specific industry/field]. Proficiency in [specific tools, software, or technologies] is essential, as is a demonstrated ability to [specific skill or responsibility]. Strong analytical skills, attention to detail, and the capacity to work both independently and collaboratively in a fast-paced environment are also necessary. Additionally, candidates should possess excellent communication skills to convey complex ideas effectively and interact with stakeholders at all levels. Prior experience in [specific industry-related task or role] is highly desirable, as is familiarity with [relevant regulations, standards, or methodologies].
A bachelor’s degree in Finance, Criminology, Business Administration, or a closely related discipline is required.
Seeking candidates with at least two to three years of professional experience in fraud monitoring, risk management, or banking operations.
Understanding of payment system regulations and anti-money laundering (AML) compliance standards is required.
Qualifications
BA/BSc/HND
Experience Required
2 - 3 years
