Oversee and execute key responsibilities integral to the position, ensuring alignment with organizational objectives. Collaborate with cross-functional teams to drive project milestones and facilitate seamless workflows. Analyze operational data to identify trends, implement improvements, and optimize performance metrics. Maintain compliance with industry regulations and internal policies while upholding stringent quality standards. Provide leadership in delegating tasks, mentoring team members, and fostering a culture of accountability and innovation. Serve as a primary point of contact for stakeholders, addressing inquiries, resolving issues, and ensuring transparent communication channels.
As a Senior Manager, you will serve as a pivotal strategic liaison between the sales team and customers, ensuring that business opportunities are seamlessly converted into customized wireless communication solutions. Within the Texas Sales Team, this position requires a thorough grasp of customer needs, industry obstacles, and shifting market trends to architect and promote cutting-edge network solutions that support client goals. Collaborating closely with the sales team, you will help craft winning strategies, refine persuasive technical proposals, and communicate compelling value propositions that set the company apart in the fiercely competitive wireless landscape.
The position entails spearheading customer engagements by delivering presentations, demonstrating solutions, and facilitating discussions that translate intricate technologies into actionable business benefits. Through close collaboration with cross-functional teams—including product management, engineering, and delivery—the Senior Manager – Presales validates solution viability and ensures smooth implementation. Additionally, the role is instrumental in optimizing win rates, expediting deal closures, and fostering customer confidence, thereby driving revenue expansion and reinforcing the organization’s competitive standing in the market.
Serves as the central coordinator for the multi-tiered sales process, guaranteeing the successful finalization of agreements.
Handles the end-to-end sales process, including prospecting, presenting solutions, and closing deals, while cultivating trust and fostering long-term connections with clients and potential buyers.
Exhibits exceptional sales expertise alongside a robust grasp of technical and business aspects within the telecom sector, particularly in optical transport networks and wireless solutions such as 4G/5G RAN and core architectures, fostering customer success while securing orders and revenue growth.
Assembles and guides a dynamic team of presales and support specialists across the region, fostering excellence and driving performance.
Directs all customer interactions, overseeing negotiations, developing tailored offers, and finalizing contracts to ensure successful deal closures.
Drives business expansion, with order intake serving as the key performance indicator.
Drives the pursuit of new business prospects throughout the East Africa region by fostering direct customer relationships and implementing customized, client-centric strategies.
Crafts and implements strategic regional sales initiatives, maintaining full ownership of customer engagements and achieving designated sales objectives autonomously.
Oversees the complete sales process, spanning initial prospecting and cold outreach to the finalization of orders, while consistently cultivating strong, daily customer relationships to drive engagement.
Develops pricing strategies by leveraging detailed, account-specific market intelligence to ensure competitive positioning and value optimization.
Oversees the complete operational cycle of the annuity business—specifically, the annual maintenance contract services—to optimize renewal rates and ensure timely contract renewals.
Mandatory Skills: Proficiency in relevant programming languages, frameworks, and tools; demonstrated experience with software development methodologies; strong problem-solving abilities; excellent communication and collaboration skills; familiarity with version control systems; understanding of data structures and algorithms; and the capacity to work in a fast-paced, team-oriented environment.
With a minimum of ten years of hands-on sales experience, you have demonstrated consistent success in direct sales engagements, particularly within the telecommunications sector, including Internet Service Providers, Fiber Network Operators, Wholesale Bandwidth Operators, and Mobile Operators.
With a minimum of five years of sales experience in East Africa, particularly within the telecommunications sector in Kenya, you possess robust industry relationships.
Proven capability to forge and cultivate high-level executive connections, ultimately evolving into a trusted advisory partnership.
A strong grasp of the telecommunications domain, its technologies, and operational environment is required.
Skills desired include a minimum of five years of experience in a relevant field, along with proficiency in project management tools such as Asana or Trello. Candidates should possess strong analytical abilities to interpret complex data and derive actionable insights. Excellent verbal and written communication skills are required to effectively collaborate with cross-functional teams and stakeholders. Familiarity with industry-specific software or platforms is a plus, as is the ability to adapt quickly to evolving project demands. A commitment to continuous learning and professional development is also highly valued.
Proficient in understanding the technical value proposition and articulating it as a compelling business value proposition through a consultative sales methodology.
Demonstrates a strong history of successfully overseeing substantial and intricate sales transactions while consistently achieving or surpassing established objectives.
A master’s degree in Business Administration (MBA) or an equivalent qualification is highly desirable.
Frequent travel throughout East Africa will be necessary.
Preferred Qualifications: 5+ years of experience in [specific field], proficiency in [relevant software/tools], and a demonstrated ability to [specific skill]. Familiarity with [industry-specific practices] and a track record of [achievement or responsibility]. Excellent communication skills and the capacity to collaborate effectively in cross-functional teams. A degree in [relevant field] or equivalent experience is strongly preferred.
With over fourteen years of experience in a sales-focused role, the candidate brings a wealth of industry knowledge and expertise to the position. This extensive background equips them with a deep understanding of sales strategies, customer engagement, and market dynamics, ensuring a strong foundation for driving revenue and achieving targets.
Education requirements include a Bachelor’s degree in Electronics & Communications Engineering, preferably complemented by an MBA with a specialization in Sales & Marketing.
Qualifications
BA/BSc/HND , MBA/MSc/MA
Experience Required
10 - 14 years
