About the job
We seek an experienced leader to establish and nurture key enterprise customer relationships during the critical project implementation phase. Our innovative mobile-based sales automation solution, HENRI, is redefining enterprise workflows and enhancing distribution networks across Africa. Since launching in 2015, we have successfully developed the service and secured customers in Nigeria, Kenya, and Uganda, with a dynamic, cross-cultural team of Nigerian and Japanese professionals. To drive our expansion and empower our growing team, we now invite you to join us.
The scope of work encompasses a comprehensive range of duties and responsibilities designed to achieve specific project objectives. This position requires a meticulous approach to task execution, ensuring adherence to established timelines and quality standards. Key responsibilities include coordinating with cross-functional teams, managing deliverables, and maintaining clear communication throughout the project lifecycle. Candidates must demonstrate proficiency in relevant tools and methodologies, along with the ability to troubleshoot challenges and adapt to evolving requirements. Strong analytical and problem-solving skills are essential to drive project success and meet stakeholder expectations.
We collaborate with corporate clients to ensure they effectively leverage our service offerings.
Conduct onboarding sessions for new customers, covering essential product setup and configuration.
Verify the utilization of sales representatives to determine which employees are actively engaging in sales activities and which are not, ensuring accurate tracking and assessment of individual performance metrics.
In the event that sales representatives encounter any difficulties with the application of the system, you will engage with them to address and resolve those issues promptly.
We address and resolve issues that impact customer and manager satisfaction, ensuring their needs and concerns are effectively managed and resolved.
Prepare and distribute reports as required, ensuring timely and accurate delivery to the appropriate stakeholders.
Other administrations
We operate in a dynamic and fast-paced environment where adaptability and resilience are essential. This role requires the ability to thrive under pressure, manage multiple priorities simultaneously, and deliver high-quality results within tight deadlines. Occasional travel, extended hours during peak periods, and occasional weekend work may be necessary to meet business demands. A strong commitment to workplace safety, adherence to company policies, and a proactive approach to problem-solving are mandatory. Additionally, the position may involve exposure to varying temperatures, physical exertion, or extended periods of standing, depending on the specific work environment.
The standard work schedule spans from 8:30 AM to 5:30 PM.
Monday through Friday, this position operates on a structured schedule, requiring availability from Monday to Friday each week.
Compensation will be determined through discussion, taking into account the candidate’s qualifications and professional background.
A 3- to 6-month probationary period will commence upon employment.
We aim to finalize our long-term staffing choice before the conclusion of this evaluation phase.
Qualifications
BA/BSc/HND
