Responsibilities include overseeing key operational tasks, managing project timelines, and ensuring compliance with established protocols. Additionally, the role involves coordinating cross-functional teams, analyzing performance metrics, and identifying opportunities for process improvements. The position requires meticulous attention to detail, strong problem-solving abilities, and the capacity to work under pressure while maintaining high standards of accuracy. Collaboration with stakeholders to align objectives and deliver measurable results is essential, along with maintaining clear documentation and adhering to company policies.
Maintain an accurate and current client database, ensuring it reflects the latest membership lists and operational guidelines.
Collaborating closely with admissions, registration, and billing teams, your responsibility will involve ensuring that clients adhere to established operational guidelines consistently at every service point.
Effectively convey updates regarding suspended accounts and revised operational procedures to the admissions, registration, and billing teams.
Review insurance cover limits for both insurance-funded and company-funded patients, and initiate extension requests when necessary. In instances where a patient’s bill exceeds the predetermined threshold, coordinate with the relevant corporate entity to secure an interim payment.
Constantly monitor and manage allocation processes for all incoming receipts to maintain seamless operations.
Diligently review patient invoices and provide clear, timely guidance to patients and their next of kin regarding billing matters.
Responsibilities include coordinating with the billing team to address invoiced items returned for credit control-related concerns and resolving associated discrepancies.
Monthly client statements are prepared and dispatched on a regular schedule.
Maintain timely collection of hospital funds in adherence to predefined deadlines by consistently meeting monthly collection targets.
Ensure all company-incurred expenses are accompanied by verifiable documentation to substantiate payment.
Monthly meetings will be scheduled with corporate clients to reconcile accounts and update the Credit Manager – Corporate on progress.
Promptly respond to client queries while maintaining an organized filing system for correspondence, incorporating a bring-forward mechanism to guarantee timely follow-ups.
Assess the status of debt collection activities and provide input towards the establishment of updated targets.
Prepare and submit daily collection reports as well as a monthly analysis of outstanding items to the Credit Manager-Corporate within a 120-day timeframe.
Deliver comprehensive, actionable insights to the Credit Manager concerning corporate clients’ perspectives on Hospital services to support informed decision-making.
Engage in departmental quality enhancement efforts and prepare reports as needed.
Candidates for this role must satisfy the following essential criteria to be considered qualified.
A university degree in Commerce with a specialization in Accounting, Finance, Banking, Business Administration, or a closely related discipline is required.
CPA II or ARCA II certification is required for this role.
A minimum of three years of directly applicable professional experience is required.
Demonstrates exceptional precision and meticulous attention to detail in all tasks performed.
Required are strong supervisory and negotiation skills, enabling effective leadership of teams and the ability to reach favorable agreements.
Interested candidates who meet the specified qualifications are invited to submit their applications, including a comprehensive CV, certified copies of academic credentials, and contact details for three referees—including their telephone numbers and email addresses—by email to hrrecruit@materkenya.com. Ensure all materials are received no later than June 11, 2026.
Qualifications
BA/BSc/HND
Experience Required
3 years
