To deliver outstanding client service, this role involves cultivating strong client relationships, understanding their needs, and providing tailored solutions to drive satisfaction and retention. The primary responsibilities include managing client accounts, identifying business opportunities, and ensuring smooth communication between clients and internal teams. Candidates must possess exceptional interpersonal and communication skills, a results-driven mindset, and proficiency in relevant software tools. A proven track record in client-facing roles, along with the ability to meet deadlines and work independently, is essential for success in this position.
The incumbent will oversee the design, execution, monitoring, and assessment of WASH and infrastructure development and rehabilitation initiatives within communities identified by Save the Children in the Larissa/Major region of the Kenya Country Office. This position is primarily focused on emergency WASH interventions as part of the Horn of Africa Drought Response, with a strong emphasis on integrating the WASH sector with other critical sectors, including nutrition, food security, health, education, and child protection.
The role encompasses a diverse range of responsibilities designed to drive operational excellence and strategic growth within the organization. Key duties include overseeing project execution, managing cross-functional teams, and ensuring alignment with organizational objectives. The ideal candidate will possess strong analytical skills, proficiency in data-driven decision-making, and the ability to communicate effectively at all levels. Additionally, collaboration with stakeholders to identify opportunities for innovation and process improvement will be essential. Qualifications include a minimum of five years of relevant experience, a bachelor’s degree in a related field, and demonstrated leadership in managing complex initiatives.
Overseeing the following key areas forms the core of this role’s responsibilities:
Conducting a thorough need assessment involves identifying key gaps and opportunities to ensure strategic alignment with organizational objectives. This process requires gathering and analyzing data from various stakeholders, evaluating current performance metrics, and determining areas for improvement or innovation. Essential qualifications include strong analytical skills, proficiency in data interpretation, and experience in stakeholder engagement. Responsibilities encompass collaborating with cross-functional teams, presenting findings to leadership, and recommending actionable solutions based on identified needs.
You will oversee the technical aspects of WASH needs assessments and collaborate in identifying and selecting target communities and WASH infrastructure for rehabilitation or construction, employing technical feasibility studies, household-level questionnaires, focus group discussions, on-site facility visits, and interviews with key community stakeholders.
Ensure the design and implementation of work specifications and quotations, along with the follow-up and evaluation of activities pertaining to the construction of WASH infrastructures within public institutions and communities.
Construction or rehabilitation of water supply infrastructure serving community needs.
Construction or rehabilitation of water infrastructure systems, including hand-dug wells, boreholes, piped networks, reservoirs, and drinking water treatment facilities.
Professional Technical Training for Community Volunteers, WASH Committee Members, and Governmental Staff
Hygiene promotion efforts within the community involve spearheading the distribution of Water, Sanitation, and Hygiene (WASH) non-food items, ensuring essential supplies reach those in need. This role requires actively engaging with community members to foster awareness and adoption of proper hygiene practices while coordinating logistical aspects of NFL distribution. Responsibilities include organizing training sessions, assessing hygiene needs, and collaborating with stakeholders to enhance overall public health outcomes.
Program design and implementation encompass the conceptualization, planning, and execution of structured solutions tailored to specific objectives. This involves analyzing requirements, developing frameworks, and translating ideas into actionable plans while ensuring alignment with organizational goals. Responsibilities include drafting detailed project specifications, selecting appropriate methodologies, and overseeing the deployment of solutions from inception to completion. Strong analytical skills, proficiency in relevant tools, and meticulous attention to detail are essential to navigate complexities and deliver effective outcomes.
We are seeking a dynamic professional to spearhead the planning, coordination, and follow-up of community mobilization initiatives in designated areas, focusing on critical aspects of constructing, operating, and maintaining WASH facilities. The role demands meticulous attention to detail and a proactive approach to engaging communities, ensuring alignment with project objectives and fostering sustainable participation.
Establish the technical specifications within internal purchase orders and tender documents for the construction and rehabilitation of WASH facilities.
Ensure the quality control of materials procured by Save the Children and its subcontractors, specifically for WASH initiatives.
The role involves overseeing contractors and Save the Children staff, with responsibility for maintaining construction site safety and fostering community engagement.
Ensure the contractors’ work progress and quality are consistently monitored while facilitating communication with administration and supply chain teams to guarantee timely and accurate payment processing.
Develop, implement, and oversee training programs focused on constructing small-scale WASH facilities at the household level, including handwashing devices and sand filters.
Responsibilities include overseeing follow-up logistics, managing budgets, and supervising on-site operations whenever Save the Children undertakes minor interventions, such as the rehabilitation of water points or latrines, among other tasks.
Oversee and support the progress of local partners, including NGOs and governmental agencies, involved in constructing WASH facilities, while contributing to their skill development.
Facilitates the continuous tracking of progress, assessment of outcomes, and systematic review of interventions to ensure effectiveness and accountability. Drives organizational learning by capturing insights, identifying lessons, and informing strategic decision-making based on performance data and feedback loops.
Conduct thorough inspections to ensure that all WASH infrastructure construction and rehabilitation activities executed by partners and contractors adhere strictly to the quality benchmarks and standards prescribed by Save the Children, utilizing approved quality checklists for verification.
Responsible for planning and overseeing the weekly reporting of data to track progress against standard project and strategic indicators, including the number of beneficiaries served and the types and quantities of completed activities.
Compose weekly written reports for submission to the line manager, and provide verbal updates whenever circumstances require.
To guarantee the long-term viability of the established infrastructure, integrate all WASH initiatives with robust hygiene promotion and active community engagement strategies.
Collaborate with other Save the Children sectors to synchronize WASH and construction initiatives, ensuring alignment of efforts within shared geographic regions and among target beneficiaries.
Collaborate with both governmental and non-governmental entities to align WASH initiatives effectively.
Integrate gender, child protection, HIV, environment, and other crosscutting themes into the planning, execution, and evolution of WASH initiatives, while guaranteeing that the unique requirements of vulnerable populations—including children, the elderly, and individuals with disabilities—are comprehensively addressed.
As a member of our team, you will provide reports to management, ensuring accurate and timely dissemination of key data and insights. Your reporting responsibilities will include compiling, analyzing, and presenting information that supports informed decision-making across departments. You will collaborate with cross-functional teams to gather necessary inputs, validate data integrity, and maintain clear documentation standards. Additionally, you will be responsible for generating routine and ad-hoc reports tailored to the needs of various stakeholders, while adhering to established timelines and quality benchmarks.
Prepare weekly written reports for the line manager and provide verbal updates as needed.
Integration encompasses coordination and cross-functional alignment to ensure seamless operational workflows. This role requires meticulous planning and execution to facilitate collaborative processes, maintain consistent communication channels, and harmonize efforts across diverse teams and departments. Key responsibilities include overseeing project integration, managing dependencies, and resolving interdepartmental challenges to achieve unified objectives efficiently.
Integrate all WISH initiatives seamlessly with hygiene education and community engagement strategies, fostering long-term viability of the established infrastructure.
Coordinate WISH and construction initiatives with counterparts across other Save the Children sectors to ensure cohesive program implementation within shared geographic zones and among overlapping beneficiary groups.
Collaborate with local stakeholders—including governmental and non-governmental entities—to align WASH initiatives effectively.
Ensure crosscutting themes—such as gender, child protection, HIV, and environmental sustainability—are fully integrated into the design, implementation, and development of WASH initiatives. Additionally, guarantee that these activities are responsive to the unique needs of all individuals, with particular attention to children, the elderly, and persons with disabilities.
We seek candidates who embody and demonstrate our core organizational values through their skills and professional conduct. Ideal applicants will exhibit behaviors that reflect our commitment to excellence, collaboration, and integrity in every aspect of their work. Proficiency in aligning actions with these principles is essential, as is the ability to adapt to evolving challenges while maintaining high ethical standards. The role requires individuals who not only possess the necessary technical expertise but also uphold the behaviors that define our workplace culture.
Ensures meticulous adherence to established protocols and procedures, guaranteeing that all tasks and responsibilities are fulfilled with precision and timeliness. Takes ownership of outcomes, addressing any discrepancies or errors promptly and effectively to maintain operational integrity and high performance standards. Demonstrates a proactive approach to problem-solving, ensuring accountability is upheld at every level of responsibility.
Accountability is demonstrated through decisive actions, prudent management of resources, and consistently embodying SCI’s values in all professional interactions.
This role ensures partners fulfill their obligations by empowering them to determine the most effective approaches, while offering targeted development opportunities to enhance their performance. When expectations are not met, the position also involves implementing fair and proportional consequences to reinforce accountability.
Driven by a compelling desire for advancement and growth, this role seeks individuals who are eager to embrace new challenges and expand their professional horizons. Applicants should possess a proactive attitude, a commitment to continuous improvement, and the resilience to thrive in dynamic environments. The position demands a strong work ethic, adaptability, and the capacity to set and pursue ambitious goals while contributing meaningfully to the organization’s objectives. Ideal candidates will demonstrate initiative, a solutions-oriented mindset, and the ability to inspire and motivate others through their dedication and expertise.
Establishes high-performance objectives for themselves, assumes ownership of their professional growth, and fosters a culture of continuous improvement among colleagues.
A visionary leader, they articulate and champion their personal perspective on SCI, fostering a culture of engagement and motivation among team members.
Strategically minded with a forward-thinking approach, this individual demonstrates exceptional vision and long-term planning capabilities.
We value teamwork and actively seek individuals who thrive in collaborative environments, engaging with colleagues across various departments to achieve shared objectives. Candidates should demonstrate a strong ability to communicate effectively, listen actively, and contribute constructively to group discussions and projects. Experience in cross-functional teamwork or partnerships is highly desirable, as is a willingness to support peers and adapt to diverse perspectives to drive collective success.
Develops and sustains productive relationships with team members, colleagues, members, and external partners and supporters.
Values diversity and actively leverages it as a pivotal source of competitive advantage, fostering an inclusive environment where varied perspectives are celebrated and integrated into all aspects of the organization.
Approachable professionals exhibit strong interpersonal skills, demonstrating a willingness to engage in open dialogue and attentively listen to others’ perspectives. They foster an environment where communication flows naturally, making individuals feel at ease and valued during interactions.
Seeking an individual with a strong aptitude for innovation and original thinking to contribute fresh perspectives to our team. The ideal candidate will demonstrate the ability to develop unique solutions, enhance existing processes, and introduce novel ideas that drive progress. Proficiency in brainstorming, problem-solving, and conceptualizing creative approaches is essential. Experience in collaborative environments where creative input is valued is highly desirable.
Drives the creation and nurturing of novel, innovative solutions, fostering a culture of continuous improvement and forward-thinking.
Capable of embracing calculated risks while maintaining professional discipline.
Integrity is a fundamental requirement for this position, ensuring that all actions and decisions align with ethical standards and organizational values. Candidates must demonstrate a steadfast commitment to honesty, transparency, and accountability in every aspect of their role. Upholding integrity involves maintaining confidentiality where necessary, adhering to company policies, and making principled choices even under pressure. This expectation extends to interactions with colleagues, clients, and stakeholders, fostering a culture of trust and reliability.
Demonstrates integrity, fosters a culture of honesty, and promotes transparent communication.
Demonstrates unwavering dedication to upholding the core principles and mission of Save the Children with steadfast integrity and ethical conduct.
Seeking a candidate with a Bachelor’s degree in a relevant field, coupled with at least three years of hands-on experience in the industry. Proficiency in key software tools and systems is essential, along with strong analytical and problem-solving abilities. Excellent communication skills, both written and verbal, are required to collaborate effectively with cross-functional teams. The ideal applicant will demonstrate adaptability, attention to detail, and a commitment to continuous learning. Familiarity with industry regulations and best practices is highly desirable.
Required:
Minimum of four years of professional experience, with at least two of those years dedicated to WASH infrastructure construction within humanitarian or development settings.
Essential:
Seasoned professionals with a robust track record in emergency response environments or fragile states are encouraged to apply, bringing proven leadership and progressive management expertise to the forefront.
A minimum of a bachelor’s degree in Civil, Water and Sanitation Engineering or Public Health Engineering is required.
Registration with the Engineering Board of Kenya is a mandatory requirement for this position.
Seasoned professionals with a proven track record in overseeing integrated Health and WASH initiatives within public health programs are encouraged to apply.
With a proven track record in overseeing project management initiatives, candidates must demonstrate hands-on experience in executing integrated Health and WASH projects while meeting predefined timelines and budgetary constraints.
Demonstrates a proven track record and dedication to implementing community participation and accountability frameworks within emergency settings, particularly in integrated Health and WASH interventions.
Possesses a solid understanding of monitoring and evaluation methodologies and frameworks. Familiar with designing, implementing, and analyzing data collection systems to track progress and measure outcomes effectively. Skilled in utilizing performance indicators, data visualization tools, and evaluation techniques to assess program efficacy and inform decision-making processes.
Seeking a candidate with prior experience in representation roles, capable of embodying Save the Children’s values in public engagements. Demonstrates unwavering dedication to the organization’s mission and guiding principles, with a deep comprehension of its mandate and child-centered approach. Proven ability to integrate this focus into all advocacy efforts and external communications.
Composes comprehensive and logically structured assessment and project reports with clarity and precision.
Proven ability to convey information clearly and effectively, both verbally and in writing, ensuring understanding and collaboration among team members and stakeholders.
Demonstrated ability to effectively persuade and inspire others through compelling communication and strategic engagement.
Politically and culturally astute, demonstrating a keen ability to navigate sensitive situations with patience, tact, and diplomacy.
Proficiency in both written and spoken English at an advanced level.
The ability to demonstrate significant adaptability and willingness to accommodate varying demands under challenging and occasionally uncertain working conditions is essential.
Demonstrates a strong dedication to the goals and core values of Save the Children, with a deep comprehension of its mandate and unwavering focus on children, ensuring these principles remain central to all support initiatives.
Proficient in English, Kiswahili, and Somali, with strong verbal and written communication skills.
Desirable:
With a proven track record in collaborating with non-governmental organizations (NGOs), you bring valuable hands-on experience to this role.
Professional candidates will have a demonstrated history of resolving issues related to small-scale water supply systems.
Proficient in Save the Children’s systems and operational frameworks, ensuring alignment with organizational methodologies and best practices.
Accomplished professionals with a proven track record in managing and collaborating with subcontractors are sought after. Candidates should possess hands-on experience in coordinating with external service providers to ensure project success. A deep understanding of subcontractor engagement, from selection to performance evaluation, is essential. This role demands the ability to maintain clear communication channels, mitigate risks, and uphold contractual obligations throughout the engagement period.
Direct experience in the geographical area where Save the Children intervenes is required.
Qualifications
BA/BSc/HND
Experience Required
4 years
