The position offers a dynamic opportunity to contribute to key initiatives while driving measurable outcomes in a collaborative setting. Candidates will be tasked with leading critical projects, optimizing operational workflows, and ensuring alignment with organizational goals. Responsibilities include analyzing performance metrics, identifying process improvements, and fostering innovation across teams. The role demands a proactive approach, strong problem-solving skills, and the ability to communicate effectively with stakeholders at all levels. Prior experience in a similar capacity, proficiency in relevant tools, and a track record of delivering results are essential. This role is ideal for individuals seeking a challenging yet rewarding career path with opportunities for professional growth and development.
This role offers the chance to collaborate closely with entrepreneur clients in Komodo communities, playing a key part in driving the success of Kenyan micro and small businesses. As a valued member of the Business Growth Services team, you will play a direct role in fostering economic resilience and prosperity within these communities.
The primary responsibilities associated with this role comprise:
Our role involves mobilizing clients, which accounts for 10% of responsibilities.
Engage and onboard qualifying entrepreneurs who meet the established program criteria.
Convey program specifics to community participants and verify receipt of all communications.
As an Ambassador for Inkomoko, you will engage with existing community structures, representing the organization with professionalism and dedication. This role involves actively participating in outreach initiatives to strengthen Inkomoko’s presence and impact within these communities.
Provide guidance on the criteria for participants that align with the organizational culture and the existing business landscape within the community.
Ensure leadership at Komodo is promptly informed of any obstacles encountered by participants throughout the program execution.
We’re seeking a candidate committed to dedicating 40% of their role to training initiatives, ensuring team members acquire the skills and knowledge necessary for sustained success. This includes designing engaging learning programs, facilitating workshops, and providing ongoing mentorship to enhance individual and organizational performance. The position requires the ability to assess training needs, develop customized content, and evaluate program effectiveness to support continuous improvement and alignment with strategic objectives.
Ensure every entrepreneur in the program receives timely notifications and participates fully in all training sessions.
Handle all logistical aspects of training sessions, including the preparation and distribution of training materials, the setup of the training venue, the tracking of participant attendance, and the timely commencement of each session.
Deliver training sessions utilizing Inkomoko’s training resources in Somali, Kiswahili, and English to ensure comprehensive and accessible instruction.
Provide recommendations to the Senior Trainer regarding required enhancements to the training modules.
Ensure all training programs are completed promptly and within the allocated budgetary constraints.
Business Consulting & Client Relationship Management (40%)
You will play a pivotal role in delivering strategic business consulting services while cultivating and sustaining strong client relationships. This position requires you to analyze complex business challenges, develop tailored solutions, and ensure seamless collaboration between our firm and our clients. Your responsibilities will include conducting in-depth assessments of client needs, designing actionable strategies, and overseeing the implementation of initiatives to drive measurable results. Additionally, you will be tasked with maintaining clear and consistent communication, addressing client concerns promptly, and fostering long-term partnerships built on trust and mutual success. A strong analytical mindset, exceptional interpersonal skills, and the ability to manage multiple priorities in a fast-paced environment are essential.
The onboarding procedure for entrepreneurs encompasses baseline monitoring and evaluation, as well as meticulous tracking within our electronic platform.
Performing monthly assessments of site operations provides valuable insights into business requirements and potential opportunities.
Prepare comprehensive cash flow statements and perform thorough profitability analyses in collaboration with clients to provide detailed financial insights and strategic recommendations.
Deliver expert, forward-thinking, and pragmatic guidance to empower clients in achieving their goals—or realigning those goals to enhance sustainability and profitability.
We conduct regular site visits to offer immediate advisory support, addressing evolving business needs to foster sustainable growth.
As part of this role, you will facilitate client connections to Kokomo’s additional services, such as specialized training programs and financial resources, ensuring they maximize the full range of available support to enhance their business growth.
Ensure clients’ business information remains current and precise at all times.
Assist investment team members by facilitating investment applications, conducting thorough due diligence, and processing clients’ credit payments.
Community activities coordination and administration entails overseeing ten percent of operational tasks, ensuring seamless planning, execution, and evaluation of initiatives that foster engagement and collaboration within the organization. This role involves meticulous scheduling, resource allocation, and logistical support to maintain efficiency and alignment with strategic objectives. Additionally, the position requires maintaining accurate records, generating reports, and facilitating communication between stakeholders to uphold transparency and accountability throughout the process.
Foster strong connections with partners and local authorities in Lower to facilitate seamless collaboration and mutual support.
Prepare weekly and monthly reports promptly and consistently.
Represent Inkomoko’s interests and initiatives in the Lower region with professionalism and dedication.
Collaborate effectively with the Senior Business Development Advisor and Business Development Manager to coordinate and execute community engagement initiatives.
Provide support to Inkomoko staff in managing all internal and external communications within the country.
Ensure all community activities are executed punctually and efficiently, maintaining strict adherence to established schedules and deadlines.
Support the Monitoring and Evaluation team by participating in surveys and data collection efforts based in Lower.
Offer comprehensive administrative assistance as required to ensure efficient office operations and support for all staff members.
Execute any additional tasks or responsibilities as directed by management.
Seeking a highly motivated individual with a minimum of five years of relevant experience in the field, preferably holding a degree in a related discipline. Strong analytical skills and the ability to work both independently and collaboratively are essential. Proficiency in industry-standard software and tools, along with excellent written and verbal communication abilities, will be required. Additionally, candidates must demonstrate a commitment to continuous learning and professional development to stay current with evolving industry trends.
WHO WE ARE LOOKING FOR
Proficient use of digital tools, specifically fundamental information technology skills encompassing Microsoft Office Suite, including Excel and PowerPoint, is required.
Proficient interpersonal abilities, including coaching, active listening, empathy, and the capacity to cultivate trust, are essential.
A highly proficient communicator in English, Swahili, and Turkey is strongly preferred.
Professionals should possess a foundational knowledge of and enthusiasm for micro and small enterprises.
Demonstrate a proactive mindset, a strong capacity for independent action, and the ability to quickly adapt and grow in dynamic environments.
Proficiency in financial management and accounting principles, coupled with a comprehensive understanding of Kenya’s business financial regulations, is essential.
Adaptable and capable of achieving objectives amidst demanding circumstances.
Proficient abilities in both written and verbal communications are essential for this position. Candidates must demonstrate clear, articulate expression in all professional interactions, ensuring effective conveyance of information and ideas. Strong interpersonal skills are required to facilitate collaboration and maintain productive relationships with colleagues, clients, and stakeholders.
Demonstrates unwavering perseverance alongside a strong commitment to personal integrity and the ability to apply critical thinking in all situations.
Highly personable and adept at fostering meaningful connections, we seek an individual who thrives in dynamic social settings and excels at building rapport with diverse groups.
Demonstrates unwavering integrity and a steadfast commitment to professionalism in all interactions and responsibilities.
Applicants must possess a university degree in Business Administration, Entrepreneurship, or an equivalent field—or be actively enrolled in such a program.
Relocation to the specified geographic area is required.
Possessing round-the-clock access to a smartphone is advantageous.
The ideal candidate will demonstrate proficiency in key competencies essential to the role, including strong analytical abilities to interpret complex data, effective communication skills to articulate insights clearly, and meticulous attention to detail to ensure accuracy in all deliverables. They must exhibit adaptability to navigate evolving priorities and demonstrate a proactive approach to problem-solving while maintaining a collaborative mindset to work seamlessly within cross-functional teams. Additionally, the position requires expertise in [specific tools/software, if applicable], a solid understanding of [relevant industry standards or regulations], and the capacity to manage multiple deadlines without compromising quality. Prior experience in [specific field or function] is strongly preferred, along with a commitment to continuous learning and professional development to stay ahead in a dynamic environment.
We are looking for someone who;
Instills Trust by consistently delivering on promises, cultivating credibility through transparent and honest communication, and demonstrating sincere concern for the well-being of team members.
Demonstrates Courageous Action by proactively stepping forward to confront challenges with transparency and determination; willingly embraces innovative prospects and assumes complete accountability for all assigned responsibilities.
Gathers and evaluates pertinent information and input as required, then takes decisive action within their designated scope, demonstrating sound judgment in determining when to escalate concerns or request additional guidance.
We offer a comprehensive benefits package designed to support your well-being and professional growth. This includes medical, dental, and vision insurance coverage, along with generous paid time off for vacation, holidays, and personal days. Additionally, we provide a 401(k) retirement plan with company matching, wellness programs, and flexible spending accounts to help manage healthcare and dependent care expenses. Professional development opportunities, such as tuition reimbursement and training workshops, are also available to foster continuous learning and career advancement.
WHAT YOU’LL GET
This position offers a unique chance to contribute to a rapidly expanding organization with a clear and inspiring mission. Alongside a collaborative and supportive workplace, the role provides highly competitive remuneration.
A competitive salary is provided, along with the possibility of a KPI-based bonus.
Our comprehensive benefits package includes health insurance, generous annual leave, a staff savings program, gender-neutral parental leave, and a sabbatical program, among other offerings.
Our organization boasts a dynamic company culture that prioritizes your professional development and advancement, offering substantial resources for continuous learning and ample opportunities for career progression.
Join a collaborative team of skilled professionals spanning the region, offering a dynamic and enriching work environment.
Demonstrates the capacity to drive meaningful social change and foster economic advancement.
Qualifications
BA/BSc/HND
