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Home Jobs Nairobi Regional Director of Operations, Kenya

Regional Director of Operations, Kenya

Johnson & Johnson  · Healthcare / Medical

Full Time Nairobi
Nairobi
Deadline: 21 August 2026
Posted May 28, 2026

Purpose:

The Country Manager for Kenya will be tasked with achieving business objectives and fostering expansion within the country through the following responsibilities:

We aim to drive sustained revenue growth across our existing portfolio, with a primary emphasis on oncology, mental health, and immunology.

Our responsibility includes securing funding for our innovation through reimbursement bodies.

Leads collaborative efforts to execute the Mental Health project, sharing responsibility with key stakeholders to ensure successful implementation and delivery of project objectives.

We are excited to unveil our groundbreaking new portfolio, designed to redefine industry standards and deliver unparalleled value to our clients.

We are responsible for overseeing our strategic partnerships with distributors in Kenya to enhance business growth and operational efficiency. This role involves fostering strong relationships, ensuring alignment with company goals, and driving performance improvements to maximize market reach and revenue generation.

To achieve this, we must cultivate a strong local corporate identity, ensure full adherence to all applicable local regulations, foster internal and external collaborations as needed, and further enhance our credibility and standing within the community.

Oversee and execute key duties and obligations integral to the role, ensuring alignment with organizational objectives and performance standards. These responsibilities encompass a broad spectrum of tasks that are fundamental to the position’s success, including but not limited to strategic planning, operational execution, and cross-functional collaboration to drive efficiency and achieve predefined goals.

Achieving measurable business outcomes at the local level, such as coordinating with distributors when necessary,

Establishing country-specific sales objectives—including forecasts, growth targets, and market share—requires alignment with the portfolio’s potential, product lifecycle stages, and regional strategic goals.

Compose and oversee necessary financial allocations while strategically optimizing available resources to enhance efficiency and productivity.

Review and authorize all team activities across sales, medical, regulatory, marketing, and market access functions.

To drive sustained sales growth within our existing portfolio—particularly in oncology, mental health, and immunology—this role involves strategic resource allocation, continuous monitoring of stock levels across the value chain, coordination with distributors, and ensuring accurate reporting and alignment with organizational objectives.

We are preparing to introduce our groundbreaking new portfolio, with key initiatives already underway. This includes advancing priority products through regulatory submissions, securing market access, conducting tender negotiations and submissions, and delivering targeted medical education where necessary.

Conducting local data analysis allows for the identification of potential opportunities and risks present in current strategies, facilitating early detection and the creation of corrective actions.

Spearhead initiatives to advance our comprehensive mental health program, leveraging innovative strategies to foster employee well-being and resilience.

To ensure alignment with J&J guidelines, standard operating procedures, and applicable local laws and regulations, we will deliver business objectives with meticulous attention to detail and compliance.

The individual will be responsible for cultivating the growth of the local branch while providing mentorship and guidance to the team.

The establishment of the local working environment and the facilitation of diverse operational functions are key responsibilities, fostering a Johnson & Johnson mindset throughout the organization.

Our organization is seeking to attract, nurture, and retain exceptional talent, ensuring a robust pipeline for future leadership and organizational continuity.

Ensuring seamless collaboration across all functions and individuals, the role involves inspiring and guiding the team to successfully meet the country’s objectives.

Serve as a model of professionalism and integrity, demonstrating the highest standards in all actions and interactions to inspire and guide team members effectively.

Enhancing Johnson & Johnson’s corporate image and reputation within the local community stands as a critical priority.

Build and nurture strategic partnerships with key market stakeholders, including key opinion leaders, governmental entities, and pharmaceutical associations.

Ensuring adherence to regulatory standards and fulfilling pharmaceutical obligations represent the core responsibilities of this position.

Ensure full adherence to local regulatory requirements, as well as CPA (Foreign Corrupt Practices Act), CBI (Healthcare Business Integrity) guidelines, and PBC (Policy on Business Conduct) standards.

To maintain inspection readiness, oversee adherence to personal training compliance standards and ensure the timely availability of an updated curriculum vitae alongside a customized job description.

To guarantee full adherence to HCC and legal stipulations—such as Fair Market Value, Transfer of Value rules, and Promotional Materials guidelines—one must thoroughly comprehend, effectively oversee, and, where necessary, enforce compliance throughout the project planning, material development, and execution phases, while also ensuring local adaptation of relevant EMEA-generated promotional materials before launch.

Ensure the prompt reporting of adverse events and product quality complaints in compliance with J&J pharmacovigilance guidelines.

Ensure compliance with safety reporting obligations—specifically the prompt submission of adverse events (AE’s) and periodic quality control (PQC) reports—by adhering to established company policies and Standard Operating Procedures (SOPs) throughout project planning, material development, project execution, and vendor contracting phases.

Internal teams collaborate closely to ensure seamless workflows and effective communication. Regular meetings and updates are held to align on project objectives, address challenges, and share progress across departments. This role requires strong interpersonal skills to foster collaboration and resolve conflicts, while also maintaining alignment with broader organizational goals.

All divisions, including medical, regulatory, sales, supply chain, finance, human resources, talent acquisition leaders, and general affairs, operate both locally and regionally.

Effective collaboration with various regional leadership functions—including Regulatory Affairs, Medical Affairs, Human Capital, Quality Assurance, Finance, Country Directors, and Information Technology—is essential to drive operational excellence and strategic alignment across the organization.

You will be responsible for engaging with external stakeholders, including clients, partners, and regulatory bodies, to facilitate smooth communication and collaboration. Your role involves addressing inquiries, resolving issues, and ensuring alignment with organizational objectives. Additionally, you will maintain professional relationships through consistent follow-ups and timely responses to maintain trust and satisfaction. Strong interpersonal and communication skills are essential to effectively represent the company’s interests while meeting the expectations of external parties.

Key Opinion Leaders (Vols) serve as influential figures within their respective industries, leveraging their expertise, credibility, and expansive networks to shape trends, opinions, and consumer behavior. These individuals possess deep knowledge in specialized fields, enabling them to provide valuable insights and recommendations that resonate with both peers and audiences. Organizations collaborate with Vols to enhance brand visibility, foster trust, and drive engagement through authentic and authoritative communication. The role typically requires a proven track record of thought leadership, a strong professional reputation, and the ability to articulate complex ideas clearly and persuasively. Responsibilities often include participating in industry events, creating content, offering expert commentary, and advising on strategic initiatives.

Medical institutions and professional bodies seek highly skilled professionals to fulfill critical roles in advancing healthcare standards, fostering collaboration among practitioners, and promoting medical research and education. Candidates must possess a relevant degree in medicine, public health, or a related field, along with several years of experience in a healthcare or advocacy setting. Strong leadership, exceptional communication, and a deep understanding of regulatory frameworks are essential. Responsibilities include developing industry guidelines, organizing conferences and seminars, advocating for policy changes, and facilitating partnerships between healthcare providers and regulatory bodies. Proficiency in data analysis and familiarity with healthcare technology are advantageous. The ideal candidate will demonstrate a commitment to improving patient outcomes and contributing to the evolution of medical best practices.

Distributors are responsible for overseeing the efficient movement of goods from manufacturers to retailers or end-users, ensuring timely delivery while maintaining product integrity. They coordinate logistics, manage inventory levels, and negotiate contracts with suppliers and clients to optimize supply chain performance. Key requirements include strong organizational skills, proficiency in inventory management systems, and the ability to analyze market trends to forecast demand. Additionally, distributors must possess excellent communication and negotiation abilities to foster productive relationships with vendors and customers. Compliance with industry regulations and adherence to safety protocols are also essential to mitigate risks and uphold operational standards.

Governmental agencies seek qualified candidates to fill various roles, requiring applicants to meet specific educational qualifications and possess relevant experience. These positions often involve conducting research, analyzing data, and implementing policies to address public needs. Strong communication skills and the ability to collaborate with diverse stakeholders are essential for success in these roles. Additionally, familiarity with regulatory frameworks and compliance standards is typically necessary. Candidates should demonstrate a commitment to public service and exhibit problem-solving capabilities in dynamic environments. Proficiency in relevant software and tools may also be required, depending on the position.

Demonstrated proficiency in identifying and resolving complex technical issues within specified timeframes, along with a solid understanding of relevant systems and methodologies. Strong analytical and problem-solving capabilities, enabling effective troubleshooting and decision-making. Excellent communication skills to articulate technical concepts clearly to diverse audiences. Ability to work collaboratively in team settings while maintaining a high degree of independence and accountability. Familiarity with industry best practices and compliance standards to ensure adherence to organizational policies.

A bachelor’s degree is required as a minimum qualification. An advanced degree, such as an MBA or a master’s in life sciences, is strongly preferred.

Experienced commercial professionals with a strong track record of 7 to 10 years in the field, preferably within the pharmaceutical sector, are encouraged to apply.

Proficiency in working or studying outside of Kenya is considered an added advantage.

Proficient command of English along with mastery of one or more regional languages—such as Swahili—is required for this role.

Professionals with extensive backgrounds in matrixed organizational structures and cross-functional team collaborations are strongly encouraged to apply.

Having held prior roles with managerial oversight and leadership accountability, you bring a wealth of experience in guiding teams and driving performance. Your background includes overseeing day-to-day operations, setting strategic direction, and fostering a collaborative work environment to achieve organizational goals. Additionally, you have demonstrated the ability to mentor staff, delegate tasks effectively, and hold team members accountable for their contributions.

Demonstrated proficiency in developing and managing financial forecasts and budgets is required.

Ideally, candidates should possess an entrepreneurial outlook, demonstrate initiative, and exhibit strong problem-solving abilities.

Demonstrated capability to effectively organize and prioritize individual tasks to ensure adherence to quality benchmarks and timely completion within established deadlines.

Outstanding verbal and written communication skills, along with strong presentation abilities, are essential for this role.

Seeking a collaborative professional to join a tight-knit, highly effective team environment.

Candidates must demonstrate behaviors that align with the J&J Global Leadership Profile, encompassing but not limited to: actions rooted in integrity and the company’s credo, a commitment to collaboration and teamwork, a strong sense of urgency, a results-driven mindset, and a dedication to fostering diversity and inclusion.

The essential skills and qualifications for this position include:

Entrepreneurial professionals with a proven track record of success thrive in environments that demand innovation and proactive problem-solving. Highly driven individuals who consistently set and exceed ambitious goals excel in roles requiring initiative and resilience.

Orchestrating team dynamics and cultivating talent represent critical facets of this position. Driving the growth and performance of team members through strategic mentorship and targeted development initiatives forms a core responsibility. Additionally, ensuring alignment between individual aspirations and organizational objectives while fostering a culture of continuous improvement and high achievement is essential.

Exceptional verbal and written communication abilities, along with strong presentation skills, are essential for this role.

Demonstrates exceptional ability to communicate and collaborate effectively with colleagues, clients, and stakeholders across diverse environments. Exhibits strong emotional intelligence, fostering positive relationships and resolving conflicts with diplomacy. Proactively engages in teamwork, ensuring clear and respectful exchanges that enhance productivity and team cohesion.

Adept at managing stakeholders and fostering enduring customer connections.

Managing complexity involves overseeing multifaceted tasks, projects, or systems that require coordination across various stakeholders, resources, and timelines. This role demands the ability to break down intricate problems into manageable components, prioritize effectively, and maintain clarity amid competing demands. Candidates should possess strong analytical skills to identify key dependencies, mitigate risks, and ensure alignment with strategic objectives. Additionally, proficiency in tools and methodologies for project management, data analysis, and communication is essential to facilitate seamless collaboration and decision-making.

Maintains a high standard of professional ethics and demonstrates unwavering integrity in all business dealings.

Fluency in both English and Swahili is required.

Qualifications

BA/BSc/HND , MBA/MSc/MA

Experience Required

7 - 10 years

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