Job purpose
To prioritize in-person retail visits with the goal of enhancing retailer awareness and improving SIM and Float performance, while ensuring optimal visibility and merchandising standards are maintained at the point of purchase for SOS and Trash agents.
Key duties involve formulating and executing project plans, overseeing daily operations, and ensuring alignment with organizational objectives. This role requires leading cross-functional teams, fostering collaboration, and delegating tasks to enhance productivity. Additionally, the position demands monitoring performance metrics, identifying areas for improvement, and implementing strategic initiatives to drive efficiency. Responsibilities extend to managing budgets, allocating resources, and maintaining compliance with industry regulations. Strong analytical skills are essential for analyzing data, forecasting trends, and making informed decisions to support business growth.
Effectively oversee the identification and recruitment of Agents by targeting mobile money outlets and high-traffic retail stores.
Regularly conduct visits to SOS and Agents in accordance with established route plans (beat plans) to ensure compliance and maintain effective communication.
Provide all necessary business tools to facilitate transactions at SSO and agent outlets while ensuring comprehensive training for SOS and Trash Agents on operational processes.
Conduct anti-money laundering (AML) training sessions for agents and provide instruction on Know Your Customer (KYC) procedures as they pertain to SIM REG compliance. Additionally, oversee the testing of these agents to ensure proficiency in AML protocols and KYC verification aligned with SIM REG requirements.
Monitor inventory levels and maintain sufficient stock to cover daily operations. Ensure adherence to the 1.5x stock rule for agents while guaranteeing sales support officers (SOS) have adequate stock SIMs available for new registrations and activations.
Merchandising entails establishing and upholding merchandising standards by ensuring the availability of merchandising materials at SOS and Agent outlets.
Seeking candidates with a strong academic foundation and relevant professional experience. Applicants must meet educational requirements and possess demonstrated expertise in their field. Prior to work experience in a similar role is highly valued, along with specialized skills pertinent to the position. A proven track record of success in previous endeavors is essential for consideration.
A degree in Business, Marketing, or a related field—either at the diploma or bachelor’s level—is required.
Accomplished professionals with a track record in van sales or comparable sales positions are encouraged to apply.
Holders must possess a valid driver’s license to operate company vehicles and ensure compliance with transportation regulations. This credential is essential for fulfilling job duties that may involve local or regional travel, transporting equipment, or meeting client needs efficiently and safely.
We seek a professional with hands-on experience in the field. Candidates must demonstrate a proven track record of success in relevant duties and responsibilities. The ideal applicant will possess strong analytical skills and the ability to manage multiple projects efficiently. A minimum of two years of experience in a similar role is required. The position offers opportunities for professional growth and development.
Professional candidates must possess a minimum of one year of hands-on experience in sales and distribution, preferably within the fast-moving consumer goods (FMCG) or telecommunications (Telcos) sectors.
Competencies include a robust understanding of financial principles, proficient analytical skills, and the capacity to synthesize complex data into actionable insights. Strong communication abilities are required to convey findings effectively to stakeholders at all levels, along with a collaborative mindset to work seamlessly within cross-functional teams. The role demands proficiency in data analysis tools and software, as well as a commitment to staying updated with industry trends and best practices. Additionally, the ideal candidate will exhibit leadership qualities, problem-solving acumen, and the adaptability to thrive in a fast-paced, dynamic environment.
We prioritize customer satisfaction by ensuring our services and products consistently meet and exceed expectations. This role demands a deep commitment to understanding client needs and delivering tailored solutions promptly. Strong interpersonal skills are essential for building and maintaining positive relationships with customers. Additionally, the ability to address concerns effectively and resolve issues efficiently is required to uphold our high standards of service. Experience in customer service, problem-solving, and communication is highly valued.
Demonstrated proficiency in persuasive communication and strategic negotiation is essential.
We excel at cultivating professional relationships and fostering strategic alliances to drive mutual growth and collaboration.
Analytical thinking is essential for this role, as it involves evaluating complex information to make informed decisions and solve intricate problems effectively. Candidates must demonstrate the ability to assess data objectively, identify patterns, and derive actionable insights while maintaining a keen attention to detail. Strong problem-solving skills and the capacity to think critically under pressure are also required, as the position entails addressing challenges with precision and strategic reasoning. Additionally, the role demands a methodical approach to dissecting issues, ensuring solutions are both efficient and sustainable.
Qualified candidates who fulfill the specified criteria are encouraged to submit their application letter, expected salary, and comprehensive CVs, including a daytime contact number, to jobs1@hcsaffiliatesgroup.com, with “Activation Team Lead – Stanza” noted in the subject line. Applicants must also clearly indicate their current location in the submission.
Qualifications
BA/BSc/HND , Diploma , Others
Experience Required
1 year
