The role aims to accomplish specific organizational objectives by executing essential duties and responsibilities. The incumbent is expected to fulfill key performance indicators while adhering to company policies and industry standards. Qualifications include relevant education, professional certifications, and a proven track record in a similar capacity. Duties encompass strategic planning, operational management, and collaboration with cross-functional teams to drive project success. Additionally, the position requires strong analytical skills, exceptional communication abilities, and a commitment to continuous improvement and innovation.
To prioritize field visits aimed at enhancing retailer awareness and improving SIM and Float performance, while ensuring optimal visibility and merchandising standards at the point of purchase for SOS and Trash agents.
Key duties involve managing day-to-day operations with a focus on efficiency and employee engagement. Overseeing project timelines, ensuring team alignment with business objectives, and maintaining high performance standards are essential. Responsibilities include developing and implementing strategies to enhance productivity and quality across departments. Collaborating with senior leadership to drive organizational growth and innovation is a core expectation. Additionally, monitoring key performance indicators (KPIs) and providing regular progress reports to stakeholders are required tasks.
SSO & Agent Recruitment & Mapping – Identify and recruit Agents strategically, focusing on mobile money outlets and high-traffic retail stores.
Regularly conduct visits to SOS and agents, adhering strictly to established route plans (beat plans), to ensure consistent call rates and effective territory coverage.
We are responsible for equipping SOS and Trash Agents with all necessary transaction tools and conducting comprehensive training sessions to ensure seamless process adherence at both SSO and agent outlets.
Conduct anti-money laundering (AML) training initiatives and conduct evaluations to ensure agents are proficient in AML protocols and compliance with relevant SOS, with a specific focus on Know Your Customer (KYC) procedures as they pertain to SIM REG regulations.
Float and manage stock coverage and sales, diligently monitoring and enforcing the 1.5x stock rule for agents while ensuring sales support officers (SOS) maintain sufficient stock of SIM cards for new registrations and activations.
We are responsible for developing and maintaining merchandising standards, ensuring that merchandising materials are consistently available at SOS and Agent outlets.
Academic and professional qualifications are required for this position. Applicants must possess an advanced degree in a relevant field, along with a minimum of five years of hands-on experience in a related industry. Proficiency in industry-specific software and tools is essential, as is a strong understanding of current trends and best practices. Additionally, candidates should demonstrate exceptional analytical, problem-solving, and communication skills to effectively contribute to team objectives and drive project success.
A Bachelor’s degree or a Diploma in Business, Marketing, or a related discipline is required.
Demonstrated expertise in van sales or an equivalent sales capacity is essential.
Holders of a current and valid driver’s license are required.
Seasoned professionals with a proven track record in the field are encouraged to apply. A background in [specific industry/field] is highly desirable, along with a minimum of [X years] of hands-on experience. The ideal candidate will possess strong analytical skills, exceptional problem-solving abilities, and the capacity to work both independently and collaboratively. Familiarity with [relevant tools/technologies/processes] is essential, and prior experience in [specific task or role] is preferred. Additionally, excellent communication skills, both written and verbal, are required to effectively convey complex ideas to diverse stakeholders.
With a minimum of one year of hands-on experience in sales and distribution within the Fast-Moving Consumer Goods (FMCG) or telecommunications sector, you will bring valuable expertise to this role. Your proven track record in driving revenue growth and optimizing distribution channels will be essential to achieving our business objectives.
We seek a professional who excels in a range of key competencies, including strategic thinking, adaptability, and effective communication. The ideal candidate will demonstrate a strong ability to analyze complex situations, develop innovative solutions, and drive organizational growth. Proficiency in project management, problem-solving, and team leadership is essential, along with a commitment to fostering collaboration and delivering measurable results. Prior experience in a similar role and familiarity with industry best practices are highly valued, as are exceptional organizational and time-management skills. The position requires the capacity to manage multiple priorities, adapt to evolving challenges, and maintain a results-driven mindset in a dynamic work environment.
We prioritize customer satisfaction above all else, ensuring their needs and expectations are met with unwavering dedication. By actively listening to feedback and addressing concerns promptly, we cultivate lasting relationships built on trust and reliability. Our team is committed to delivering exceptional service, resolving issues efficiently, and exceeding expectations whenever possible. Whether through personalized support or proactive solutions, we strive to create a seamless and positive experience for every customer.
Proven ability to influence stakeholders and negotiate effectively is essential for this role. Candidates must demonstrate strong interpersonal skills to persuade and reach mutually beneficial agreements in diverse situations.
Networking and cultivating strategic partnerships are essential components of this role, requiring a proactive approach to establishing and nurturing professional relationships. The position demands exceptional interpersonal skills to engage with stakeholders, clients, and industry leaders effectively. Responsibilities include identifying new partnership opportunities, negotiating agreements, and maintaining robust connections to drive mutual growth and success. Applicants should possess a strong track record in relationship management, a keen understanding of business development strategies, and the ability to communicate persuasively across diverse audiences.
Analytical thinking involves evaluating information and data systematically to derive logical conclusions and make well-informed decisions. This skill requires the ability to break down complex problems into smaller components, identify patterns, and assess the relationships between different variables. Professionals with strong analytical thinking can interpret data accurately, recognize trends, and anticipate potential outcomes, enabling them to solve problems effectively and enhance decision-making processes.
Qualified candidates are encouraged to submit their application, including a cover letter, salary expectations, and a comprehensive CV with a daytime contact number, to jobs1@hcsaffiliatesgroup.com. The subject line should clearly state “Activation Team Lead – Stanza,” and applicants must specify their current location in the submission.
Qualifications
BA/BSc/HND , Diploma , Others
Experience Required
1 year
