We are seeking a highly motivated professional to join our team, where you will be responsible for a diverse range of tasks designed to support our organizational goals. Your role will involve managing key operational duties, including overseeing project execution, ensuring compliance with industry standards, and maintaining accurate documentation. Additionally, you will collaborate with cross-functional teams to facilitate seamless communication and streamline workflows. Strong analytical skills and attention to detail will be essential in identifying process improvements and mitigating potential risks. The ideal candidate must demonstrate exceptional organizational abilities, adaptability, and a commitment to delivering high-quality results in a fast-paced environment.
Offer expert technical assistance to MA program personnel across designated thematic domains—specifically Alternative Care, Family Strengthening, and community empowerment—while ensuring full compliance with established organizational standards and guidance.
Assist with the organization and implementation of training sessions and workshops designed to enhance the capabilities of MA program staff in key thematic areas and program quality standards.
Ensure the effective execution and oversight of organizational and international quality standards across managing agents (MA’s), while immediately escalating any detected deficiencies or potential risks to the Supervisor.
Provide specialized technical guidance to MA program teams throughout project design and planning phases, encompassing the formulation of both humanitarian and development proposals, while conducting quality assurance assessments in collaboration with the Supervisor.
Support medical assistants in adapting federation quality requirements to local contexts, ensuring strict compliance with established standards.
Assist in documenting best practices, key learnings, and insights that drive program improvements, thereby fostering organizational learning and elevating quality standards on an ongoing basis.
Provide assistance in designing and executing MEAL tools and processes for the MA support department and extend this support to all managed MA’s.
Facilitate peer learning programs, collaborative exchange initiatives, and educational workshops, while also documenting and sharing best practices to enhance overall learning outcomes.
Assist with the creation or modification of tools, guidance documents, and templates, and facilitate their deployment within Member Associations.
Provide assistance to MA program teams throughout program modifications, including the implementation of innovative strategies or oversight of transitional periods, as directed.
Engage, as needed, in external technical forums or networks to facilitate knowledge sharing and collaborative learning, while refraining from acting as an independent representative.
Uphold safeguarding standards and foster a secure environment.
You play a critical role in fostering and sustaining a secure and nurturing environment for both staff and the individuals—including children, young people, and adult participants—supported and cared for by SOS Children’s Villages. Your responsibilities include:
Dedicate yourself to adhering to the Code of Conduct and continuously evaluate the safeguarding considerations associated with your professional responsibilities.
Engage collaboratively in team dialogues to recognize potential risks and proactively implement preventative and mitigation measures and strategies.
Embed safeguarding considerations into your routine decision-making processes and daily responsibilities.
Promptly report any safeguarding concerns in accordance with established procedures.
Foster a culture rooted in strong values, emphasizing accountability and upholding a strict zero-tolerance policy for harm.
Seeking a detail-oriented professional with a proven track record in project management, possessing strong analytical skills and the ability to meet tight deadlines. The ideal candidate must hold a Bachelor’s degree in Business Administration, Engineering, or a related field, along with a minimum of 5 years of experience in a similar role. Proficiency in Microsoft Office Suite, particularly Excel, and experience with project management software are essential. Excellent communication and leadership abilities are required to guide teams and stakeholders effectively. Familiarity with industry regulations and compliance standards is a must. The position demands adaptability to evolving market conditions and the capacity to drive strategic initiatives forward.
A Master’s degree is essential, preferably in social sciences, Project Management, Psychology, Child Rights, Development Studies, or a closely related discipline.
Possesses a solid grasp of program cycle management and Results-Based Management (RBM), including expertise in project design, implementation, and evaluation.
Professionals with a minimum of five to eight years of hands-on experience in a related field are encouraged to apply.
Requires proven expertise in program quality, program development, or comparable technical support functions within development, humanitarian, or social service organizations.
Candidates must possess practical experience in delivering technical program support within at least one specialized field, including alternative care, family strengthening, child and youth development, or mental health and psychosocial support (MHPSS).
Essential is a proven track record in supporting program teams and implementing organizational quality standards.
Proficiency in program design, planning, and quality review processes, as well as progressive engagement in capacity-building efforts such as trainings, workshops, or learning events, is required.
Proficiency in navigating diverse cultural settings and collaborating with multiple stakeholders is essential.
Technical Skills (with proficiency levels specified, including whether each skill is essential or desirable)
A strong understanding of program quality assurance processes and adherence to organizational standards is required.
Demonstrated expertise in assisting with program planning, execution, and evaluation activities.
With intermediate-level experience, you will organize and facilitate trainings, workshops, and other learning activities.
Possesses a foundational yet practical understanding of contextual and cultural factors that shape program implementation environments.
Professional Rewriting:
A strong understanding of safeguarding principles, accountability frameworks, and ethical programming methodologies is preferred.
Seeking candidates with a solid background in overseeing, assessing, or enhancing monitoring, evaluation, and learning systems is highly preferred.
Proficiency in participating in program reviews, evaluations, or audits is highly advantageous, with such experience being considered a valuable asset for this role.
Other essential competencies and interpersonal skills include the ability to collaborate effectively within cross-functional teams, strong problem-solving capabilities, excellent communication skills, adaptability in dynamic environments, and a commitment to fostering an inclusive workplace culture. Additionally, proficiency in managing multiple priorities under tight deadlines while maintaining attention to detail, a proactive approach to identifying opportunities for improvement, and a dedication to continuous learning are highly valued. Candidates should also demonstrate resilience, emotional intelligence, and the capacity to thrive in a fast-paced setting while upholding professional integrity and ethical standards.
Proven ability to collaborate effectively and convey information clearly, both verbally and in writing.
Demonstrates strong interpersonal skills and thrives in collaborative environments with diverse, multidisciplinary, and multicultural teams.
High ethical standards and a proven dedication to upholding safeguarding principles are essential.
Capable of prioritizing and executing multiple responsibilities while maintaining high performance standards in fast-paced environments.
Demonstrates a proactive approach to acquiring new skills and actively participates in initiatives aimed at ongoing enhancement and innovation.
We foster a dynamic and adaptable work environment that embraces flexible approaches to collaboration and productivity. Our team values innovative thinking and encourages diverse methods to achieve goals efficiently. To thrive in this role, candidates must demonstrate a strong ability to work both independently and collaboratively, adapting seamlessly to evolving priorities and challenges. Experience in fast-paced settings and a commitment to continuous improvement are essential for success.
Global collaboration and communication entails seamlessly working across diverse geographical locations, cultures, and time zones. This requires maintaining open and transparent communication channels while fostering a shared understanding ensuring alignment and productivity within distributed teams.
Collaborating effectively across various functions and areas of expertise is essential, as it enables the integration of diverse knowledge, joint problem-solving, and the achievement of impactful results that support the organization’s strategic objectives.
Effective collaboration in matrix organizations requires proactive engagement across both solid and dotted reporting lines, ensuring transparent communication, harmonized priorities with line and functional managers, and definitive clarity on roles, responsibilities, and expectations to facilitate seamless cross-team execution.
Flexibility and adaptability are essential, requiring the ability to respond promptly to shifting contexts and recalibrate priorities, strategies, and collaborative methods in line with changing project, service, or organizational requirements.
Demonstrating a strong sense of ownership and accountability involves assuming full responsibility for advancing projects and initiatives, proactively identifying and resolving obstacles, and ensuring commitments, decisions, and actions are executed to completion. Rather than waiting for explicit guidance, you will take initiative within your defined role to drive progress and achieve results.
Enhancing the capabilities and self-governance of member associations involves facilitating the exchange of knowledge, resources, and best practices derived from project implementations and service deliveries. This ensures associations can leverage these insights to improve their own operations, fostering continuous growth in both competence and operational autonomy.
Fostering a culture of open communication and transparency is essential, where constructive feedback and data are exchanged freely among teams and stakeholders. This approach empowers everyone involved to assess their progress, extract meaningful lessons, and drive ongoing enhancements in their work and contributions.
Qualifications
MBA/MSc/MA
Experience Required
5 - 8 years
