Oversee and execute a range of duties and obligations as part of your role, ensuring adherence to established protocols and standards. You will be responsible for maintaining operational efficiency, fulfilling assigned tasks, and contributing to team objectives through diligent performance. Regularly review and prioritize responsibilities to align with organizational goals, while addressing any challenges that may arise. Collaborate with colleagues to streamline processes, enhance productivity, and achieve departmental targets. Additionally, you may be tasked with special projects or initiatives that require innovative solutions and strategic planning.
Offer specialized technical assistance to MA program personnel in designated thematic domains—namely Alternative Care, Family Strengthening, and community empowerment—while ensuring strict adherence to organizational benchmarks and directives.
Assist in facilitating training sessions and workshops designed to enhance the competencies of MA program staff in relation to program quality standards and pertinent thematic subjects.
Support the execution and oversight of organizational and international quality standards across management areas, ensuring any gaps or risks are identified and reported to the supervisor without delay.
You will offer specialized technical guidance to MA program teams throughout project design and planning phases, encompassing the formulation of humanitarian and development proposals, while simultaneously conducting quality assurance reviews in collaboration with the Supervisor.
Support medical assistants (MA’s) in adapting federation quality requirements to local contexts while maintaining compliance with established standards.
Assist in documenting best practices, key learnings, and recommendations for program enhancements to foster organizational growth and elevate overall quality standards.
Assist in designing and executing MEAL tools and processes to enhance the effectiveness of the MA support department and its associated MA’s.
You will facilitate peer learning initiatives, coordinate exchange activities, and conduct learning sessions while documenting and sharing best practices.
Support the creation or modification of tools, guidance materials, and templates, and facilitate their deployment within Managing Agents (MA’s).
Offer assistance to MA program teams throughout program modifications, including the implementation of new methodologies or oversight of transitional phases, as directed.
Engage in external technical forums or networks as needed, facilitating knowledge sharing and collaborative learning without independently representing the organization.
Uphold safeguarding protocols rigorously and foster a secure environment for all stakeholders.
You are tasked with fostering and upholding a secure and nurturing environment for both staff and the individuals under the care of SOS Children’s Villages, including children, young people, and adult program participants. Your responsibilities include:
Uphold the Code of Conduct at all times and continuously assess the safeguarding implications inherent in your professional responsibilities.
Engage collaboratively within team dialogues to uncover potential risks while proactively sharing and implementing effective preventative and mitigation strategies.
Incorporate safeguarding principles into your routine decisions and activities consistently.
Promptly escalate any safeguarding concerns in accordance with established protocols.
Champion a values-driven organizational culture, enforce accountability, and maintain an unwavering zero-tolerance stance toward harm.
Seeking a highly skilled and experienced candidate to fill this data researcher role. Applicants must possess a minimum of 2 years of hands-on experience in data analysis, along with proficiency in statistical software and programming languages such as Python, R, or SQL. Strong analytical and problem-solving abilities are essential, as is the capacity to interpret complex datasets and derive actionable insights. Excellent communication skills are required to effectively convey findings to stakeholders at all levels. A bachelor’s degree (or higher) in a quantitative field such as statistics, mathematics, economics, or computer science is mandatory. Prior experience in a research-driven environment is preferred but not required.
A Master’s degree in social sciences, Project Management, Psychology, Child Rights, Development Studies, or a closely related field is required.
Demonstrates a robust grasp of program cycle management and Results-Based Management (RBM), encompassing project design, implementation, and evaluation.
The role necessitates a minimum of five to eight years of hands-on professional experience in the relevant field.
Requires proven expertise in program quality, program development, or comparable technical support functions within development, humanitarian, or social service organizations.
Candidates must possess practical experience in delivering technical program support within one or more key thematic areas, including alternative care, family strengthening, child and youth development, or mental health and psychosocial support (MHPSS).
Essential is a demonstrated track record in providing support to program teams and ensuring adherence to organizational quality standards.
Proficiency in program design, strategic planning, and quality assessment procedures is essential, along with a demonstrated commitment to capacity-building efforts such as training sessions, workshops, and educational events.
Proficiency in collaborating within diverse, multicultural teams and engaging with multiple stakeholders is essential.
Technical Skills (with proficiency levels and designation as essential or preferred)
Demonstrates a comprehensive understanding of program quality assurance methodologies and established organizational standards.
Demonstrates a track record of providing effective support for program planning, execution, and evaluation processes.
With solid experience in arranging and facilitating training sessions, workshops, and educational activities, the ideal candidate will demonstrate intermediate-level expertise in these areas.
Intermediate proficiency in contextual and cultural awareness is essential for effective program implementation across diverse environments.
Proficiency in safeguarding protocols, accountability frameworks, and ethical programming principles is highly desirable.
Professional candidates must possess solid experience in monitoring, evaluation, or learning processes, with a preference for those with established expertise in these areas.
Proficiency in program reviews, assessments, or audits is highly advantageous.
In addition to technical proficiency, the ideal candidate will demonstrate exceptional interpersonal skills, strong problem-solving abilities, and the capacity to work effectively within team-driven environments. Proficiency in communication, both written and verbal, is essential to convey complex ideas succinctly and collaborate seamlessly with stakeholders at all levels. Adaptability, a proactive mindset, and a commitment to continuous learning are highly valued, as they enable the individual to navigate evolving challenges and contribute meaningfully to organizational objectives.
Exceptional ability to collaborate effectively and articulate ideas clearly in both written and verbal contexts.
Demonstrates strong interpersonal skills and thrives in collaborative environments, including multidisciplinary and multicultural teams.
High ethical standards and a proven dedication to protecting and preserving integrity are essential.
Proven capability to juggle multiple responsibilities simultaneously while maintaining high performance standards, even in high-pressure situations.
Demonstrates enthusiasm for ongoing learning and actively participates in initiatives that drive continuous improvement.
We offer a flexible and collaborative work environment that supports various approaches to productivity and engagement. Employees are expected to adapt to dynamic project requirements, meet deadlines with efficiency, and contribute to team objectives through innovative problem-solving. Strong communication skills, both written and verbal, are essential, along with the ability to work independently or collaboratively in a fast-paced setting. Familiarity with industry-standard tools and methodologies, as well as a commitment to continuous learning, are highly valued. Additionally, a proactive mindset and a willingness to support colleagues are key to success in this role.
Global collaboration and communication encompass the ability to collaborate seamlessly across diverse geographical locations, cultural backgrounds, and time zones. This requires fostering transparent, open dialogue and cultivating a shared understanding ensuring high-functioning, distributed teams operate cohesively and efficiently.
Cross-functional collaboration involves actively engaging with colleagues from diverse functions and specialized domains to integrate expertise, address challenges collaboratively, and achieve outcomes that reflect the organization’s strategic goals.
Effectively collaborating in matrix environments involves actively engaging with both solid and dotted reporting relationships through transparent communication, harmonizing priorities with line and functional managers, and clarifying roles, responsibilities, and expectations to facilitate seamless cross-team execution.
Flexibility and adaptability are essential, enabling responsiveness to shifting contexts and the capacity to adjust priorities, approaches, and collaborative methods in line with evolving project, service, or organizational demands.
Demonstrates accountability and ownership by assuming responsibility for driving tasks and initiatives forward, addressing challenges proactively, and ensuring all commitments, decisions, and actions are executed to completion. Takes initiative within defined responsibilities to drive progress rather than relying on external guidance.
We empower member associations and enhance their autonomy by facilitating the exchange of knowledge, tools, and insights derived from projects and services, enabling them to leverage these resources for continuous capacity building and greater self-reliance.
Fostering an environment of open and constructive feedback and data transparency is essential, as it empowers teams and stakeholders to engage in reflective practices, drive meaningful learning, and enhance their work and overall impact on an ongoing basis.
Qualifications
MBA/MSc/MA
Experience Required
5 - 8 years
