Position Summary
Reporting to the Chief Operations Officer, the Quality Assurance Manager will spearhead all quality assurance operations, oversee quality control measures throughout the supply chain, and administer audits and compliance protocols. This role involves directing quality teams while guaranteeing strict adherence to both local and international food safety and export regulations, including Global. A.P., HACCP, BRC, phytosanitary standards, and customer-defined specifications.
Oversee and execute key responsibilities to ensure operational excellence, including managing daily activities, coordinating team efforts, and implementing strategic initiatives. Develop and maintain efficient workflows to support organizational objectives, while fostering collaboration across departments. Monitor performance metrics to identify areas for improvement and drive continuous enhancement. Ensure adherence to company policies, regulatory standards, and industry best practices in all operations. Provide leadership and mentorship to team members, supporting their professional growth and accountability. Facilitate effective communication between stakeholders to align goals and optimize outcomes.
Ensures adherence to quality assurance and food safety standards through systematic monitoring and evaluation processes. Develops and implements robust quality control measures to maintain compliance with regulatory requirements and industry best practices. Conducts routine inspections, audits, and risk assessments to identify potential hazards and mitigate food safety risks. Collaborates with production teams to enforce stringent hygiene protocols and sanitation procedures. Investigates non-conformances, initiates corrective actions, and verifies their effectiveness to prevent recurrence. Maintains accurate documentation of quality metrics, audit findings, and corrective actions for regulatory review. Trains staff on food safety protocols, hygiene practices, and quality management systems to foster a culture of compliance and continuous improvement. Stays current with evolving food safety regulations, emerging risks, and technological advancements to enhance system efficacy.
Develop, execute, and oversee robust quality assurance frameworks, food safety protocols, and stringent quality benchmarks to evaluate avocado maturity, size, color, firmness, appearance, weight, ripeness, and overall product uniformity.
Supply Chain Quality Assurance responsibilities include systematically monitoring and verifying product quality throughout the supply chain to ensure compliance with established standards. This role requires meticulous attention to detail, strong analytical skills, and the ability to identify deviations or defects promptly. Candidates must possess experience in quality management systems, proficiency in relevant industry regulations, and a proven track record of implementing corrective actions to mitigate risks. The ideal applicant will collaborate closely with cross-functional teams, including procurement, manufacturing, and logistics, to uphold stringent quality benchmarks and foster continuous improvement initiatives across all supply chain stages.
Responsible for managing quality control initiatives throughout sourcing, harvesting, packing, storage, transportation, and export operations. Perform consistent evaluations of incoming produce and oversee post-harvest handling procedures to minimize bruising, spoilage, contamination, and product waste.
Ensures adherence to regulatory standards through comprehensive compliance measures, conducts thorough audits to assess operational integrity, and manages certification processes to validate organizational qualifications.
Ensure adherence to local and international food safety regulations as well as export standards. Oversee internal quality audits and facilitate external inspections conducted by regulatory agencies, certification bodies, and export clients.
We are seeking a dedicated professional to oversee customer complaints and implement corrective actions, ensuring adherence to quality standards and regulatory requirements. This role involves investigating customer grievances, identifying root causes, and developing solutions to prevent recurrence while maintaining customer satisfaction and brand integrity. The ideal candidate will possess strong analytical skills, attention to detail, and the ability to collaborate across departments to drive continuous improvement. Responsibilities include documenting complaints, tracking corrective and preventive actions, and reporting findings to management for informed decision-making.
Investigate customer and export partner quality complaints, perform root cause analysis, and establish corrective and preventive measures to minimize recurrence.
Experienced leaders are sought to guide and develop teams through structured training programs, ensuring alignment with organizational goals while fostering a culture of continuous improvement and accountability. Strong interpersonal skills are essential to mentor team members, resolve conflicts, and cultivate a collaborative environment that drives performance. Responsibilities include designing and implementing training initiatives, assessing team competencies, and providing constructive feedback to enhance productivity and skill development. Candidates must demonstrate prior leadership experience, effective communication abilities, and a proven track record of achieving measurable results through team development strategies.
Oversee a team of quality assurance inspectors and quality control personnel, delegating responsibilities, evaluating performance, and providing training to farmworkers, packhorse teams, and inspectors on quality benchmarks, sanitation protocols, food safety regulations, and proper handling techniques.
The role focuses on ensuring robust reporting mechanisms, maintaining comprehensive traceability across processes, and driving ongoing enhancements to operational efficiency. Responsibilities include compiling detailed reports, tracking key metrics, and identifying opportunities for optimization to support data-driven decision-making. The ideal candidate will possess strong analytical skills, attention to detail, and experience in continuous improvement methodologies. Proficiency in relevant tools and systems, along with the ability to collaborate across teams, is essential for success in this position.
Maintain accurate quality records, inspection reports, traceability documentation, and certification records. Analyze quality performance data and drive improvements to reduce waste, improve product consistency, increase export acceptance rates, and support sustainability and traceability initiatives.
• Bachelor’s degree in a relevant field, such as Computer Science, Information Technology, or Engineering, is required; advanced degrees are preferred.
• Minimum of five years of hands-on experience in software development, including proficiency in multiple programming languages such as Python, Java, or C++.
• Demonstrated expertise in designing and implementing scalable systems, with a focus on performance optimization and reliability.
• Strong problem-solving skills and the ability to troubleshoot complex technical issues efficiently.
• Experience with cloud platforms, such as AWS, Azure, or Google Cloud, and containerization technologies like Docker and Kubernetes.
• Familiarity with DevOps practices, CI/CD pipelines, and infrastructure as code tools like Terraform or Ansible.
• Excellent communication and collaboration skills to work effectively with cross-functional teams and stakeholders.
• Proven track record of delivering high-quality software solutions within tight deadlines and budget constraints.
• Experience with Agile and Scrum methodologies, including sprint planning, daily stand-ups, and retrospectives.
• Knowledge of database management systems, such as SQL and NoSQL, and experience with data modeling and query optimization.
A bachelor’s degree in Food Science, Quality Assurance, Microbiology, or an equivalent discipline is required.
With a minimum of seven years of hands-on experience in quality assurance within the food processing sector, the ideal candidate will bring substantial expertise to the role.
Possesses comprehensive expertise in quality control processes, inspection techniques, compliance mandates, and food safety regulations.
Proficiency in quality management systems, laboratory processes, audit methodologies, and export compliance regulations represents a valuable asset.
Qualifications
BA/BSc/HND
Experience Required
7 years
