Position Summary
Reporting directly to the Chief Operations Officer, this role will encompass full responsibility for overseeing all quality assurance functions, directing quality control initiatives throughout the supply chain, coordinating audits and compliance protocols, and leading quality teams. The position will also ensure strict conformance with applicable local and international food safety and export standards, including Global. A.P., HACCP, BRC, phytosanitary regulations, and any additional customer-defined specifications.
Oversee and execute a comprehensive range of critical duties and responsibilities integral to the role, ensuring alignment with organizational objectives and operational standards. Provide leadership and direction in key functional areas, maintaining a focus on efficiency, accuracy, and compliance with established policies and procedures. Collaborate effectively with cross-functional teams to drive project momentum, resolve operational challenges, and foster a culture of accountability and continuous improvement. Monitor performance metrics, analyze outcomes, and implement strategic adjustments to enhance productivity and achieve predetermined targets. Serve as a pivotal point of contact for internal and external stakeholders, facilitating clear communication, resolving escalations, and ensuring seamless workflow integration. Uphold rigorous quality control measures to guarantee adherence to industry regulations and maintain the highest standards of service delivery.
We are seeking a professional to oversee Quality Assurance and Food Safety Systems to ensure compliance with regulatory standards and maintain high product integrity. The ideal candidate will monitor and audit production processes, identify potential risks, and implement corrective actions to mitigate hazards. They will also train staff on food safety protocols, maintain accurate documentation, and collaborate with cross-functional teams to uphold quality benchmarks. Proficiency in GMP, HACCP, and ISO standards is essential, along with strong analytical and problem-solving skills. A degree in food science, microbiology, or a related field is required, and relevant certifications are preferred.
Design, oversee, and refine quality assurance frameworks, food safety protocols, and rigorous quality standards, meticulously evaluating avocado maturity, size, color, firmness, appearance, weight, ripeness, and overall product uniformity to ensure consistent excellence.
Ensures adherence to stringent quality standards throughout the supply chain process, verifying compliance with regulatory requirements and internal policies. Monitors supplier performance, identifies potential risks, and implements corrective actions to mitigate quality issues. Collaborates with cross-functional teams, including procurement, logistics, and manufacturing, to enhance operational efficiency and maintain product integrity. Analyzes quality data, trends, and metrics to drive continuous improvement initiatives and reduce defects. Requires proficiency in quality management systems, familiarity with industry regulations, and strong problem-solving skills.
Ensure comprehensive quality control measures are implemented throughout sourcing, harvesting, packing, storage, transportation, and export operations. Perform systematic inspections of incoming produce and oversee post-harvest handling procedures to minimize bruising, spoilage, contamination, and product losses.
Ensures adherence to regulatory standards through comprehensive compliance management, systematic audits, and certification processes. Develops and implements policies and procedures to mitigate risks and maintain organizational integrity. Conducts thorough audits to evaluate operational effectiveness, identify discrepancies, and ensure adherence to legal and industry requirements. Manages certification processes, coordinating with external bodies to obtain and maintain necessary credentials. Collaborates with cross-functional teams to foster a culture of compliance and continuous improvement.
Ensure adherence to local and international food safety regulations, as well as export standards. Oversee internal quality audits and facilitate external inspections conducted by regulatory agencies, certification organizations, and export clients.
We are seeking a dedicated professional to manage customer complaints and implement corrective actions efficiently. The ideal candidate will investigate and address customer grievances promptly, ensuring resolutions meet company standards and regulatory requirements. Responsibilities include documenting issues, analyzing root causes, and developing actionable improvements to prevent recurrence. Strong problem-solving skills, attention to detail, and the ability to collaborate across departments are essential. Experience in quality assurance or customer service is preferred, with a focus on maintaining high satisfaction and compliance.
Investigate customer and export partner quality complaints by performing comprehensive root cause analyses, then develop and execute corrective and preventive measures to minimize the likelihood of future occurrences.
We are seeking a dynamic leader to oversee and mentor a high-performing team while providing comprehensive training and development opportunities. The ideal candidate will possess exceptional leadership skills, strong communication abilities, and a passion for fostering professional growth within their team. Responsibilities include guiding team members toward achieving organizational goals, implementing effective training programs, and ensuring continuous skill enhancement. The role demands a proactive approach to problem-solving, the ability to inspire and motivate others, and a commitment to creating a collaborative and productive work environment.
Oversee a team of quality assurance inspectors and quality control staff, delegating responsibilities, evaluating performance, and providing training to farmworkers, packhorse teams, and inspectors on quality benchmarks, sanitation protocols, food safety regulations, and proper handling techniques.
Duties include overseeing reporting mechanisms to ensure accuracy and transparency, maintaining comprehensive traceability of processes and outcomes, and driving initiatives focused on continuous improvement across all operational areas. Responsibilities involve analyzing performance metrics, identifying opportunities for enhancement, and implementing corrective actions to optimize efficiency and productivity. Candidates must possess strong analytical skills, attention to detail, and proficiency in data management tools, along with experience in quality assurance or process improvement methodologies.
To ensure compliance and reliability, maintain meticulous quality records, inspection reports, traceability documentation, and certification records. By evaluating quality performance data, identify opportunities to enhance processes through waste reduction, improved product consistency, increased export acceptance rates, and the advancement of sustainability and traceability initiatives.
Seeking a candidate with a Bachelor’s degree in a related field and at least three years of hands-on experience in [specific industry or role]. Proficiency in [specific software, tools, or methodologies] is essential, along with strong problem-solving and analytical skills. Experience with [specific tasks or projects] is highly preferred. The ideal applicant will demonstrate excellent communication abilities and the capacity to work both independently and collaboratively in a fast-paced environment.
A Bachelor’s Degree in Food Science, Quality Assurance, Microbiology, or an equivalent discipline is required.
With a minimum of seven years of experience in quality assurance within the food processing sector, the ideal candidate will bring proven expertise to ensure compliance and uphold standards.
Possesses comprehensive expertise in quality control protocols, testing methodologies, regulatory obligations, and food safety regulations.
Proficiency in quality management systems, laboratory operations, audit processes, and export compliance regulations would be considered advantageous.
Qualifications
BA/BSc/HND
Experience Required
7 years
