We are seeking a highly organized and detail-oriented professional to oversee and execute a range of critical tasks and responsibilities within our organization. The ideal candidate will be responsible for managing daily operations, ensuring compliance with company policies and industry regulations, and collaborating with cross-functional teams to achieve strategic objectives. Key duties include coordinating project timelines, maintaining accurate documentation, analyzing performance metrics to identify areas for improvement, and implementing solutions to enhance operational efficiency. Additionally, the role requires strong communication skills to liaise with stakeholders, provide regular updates, and foster productive relationships across all levels of the organization. Proficiency in relevant software and tools, along with the ability to prioritize multiple responsibilities in a fast-paced environment, is essential for success in this position.
Deliver expert technical assistance to MA program personnel in designated thematic domains—Alternative Care, Family Strengthening, and Community Empowerment—while maintaining strict adherence to organizational benchmarks and directives.
Provide support in executing training sessions and workshops designed to enhance the competencies of Master of Arts program staff in program quality standards and pertinent thematic fields.
Provide assistance in the execution and oversight of organizational and international quality standards across MA’s, ensuring any gaps or risks identified are communicated to the Supervisor without delay.
Deliver specialized technical guidance to MA program teams throughout project design and planning phases, encompassing the formulation of humanitarian and development proposals, while collaborating with the Supervisor to conduct rigorous quality assurance checks.
Assist medical assistants in adapting federation quality requirements to specific local contexts while maintaining compliance with established standards.
Documentation responsibilities include capturing and organizing practices, lessons learned, and insights on program improvements to facilitate organizational learning and drive ongoing quality enhancements.
Facilitate the creation and deployment of MEAL tools and processes within the MA support department and across the supported MA’s.
Facilitate peer learning programs, collaborative exchanges, and educational workshops, with a focus on documenting and sharing effective practices.
Assist in the creation or modification of tools, guidance resources, and templates, while facilitating their integration within member associations.
Offer assistance to MA program teams throughout program modifications, including the implementation of innovative strategies or the oversight of transitional stages, as directed.
Engage in external technical forums or networks as needed, facilitating knowledge sharing and continuous learning while refraining from independent representational responsibilities.
Ensure adherence to safeguarding protocols and actively foster a secure environment for all stakeholders.
As an employee or representative of SOS Children’s Villages, your role involves fostering and sustaining a secure and nurturing environment for both staff members and the individuals under our care—children, youth, and adult program participants. Your responsibilities include:
Demonstrate unwavering adherence to the Code of Conduct while continuously evaluating and addressing the safeguarding implications inherent in your professional responsibilities.
Collaborate with team members during discussions to pinpoint potential risks, and proactively offer and implement preventive and mitigation strategies and measures.
Incorporate safeguarding principles consistently into every decision and task you undertake.
Promptly escalate any safeguarding concerns in accordance with established protocols and procedures.
Advocate for a culture rooted in integrity, responsibility, and unwavering opposition to any form of harm.
We seek an accomplished professional with expertise in [specific field or industry], holding at least [X] years of relevant experience in [key responsibilities or roles]. A strong background in [specific skills or technologies] is essential, along with proficiency in [additional tools or methodologies]. The ideal candidate must demonstrate exceptional problem-solving abilities, excellent communication skills, and the capacity to thrive in a dynamic, collaborative environment. Responsibilities include [list key duties], with the ability to [specific achievement or contribution] being highly valued. Additional requirements involve [any certifications, degrees, or specialized knowledge], and familiarity with [industry standards or regulations] is preferred.
A Master’s degree is essential, ideally in social sciences, Project Management, Psychology, Child Rights, Development Studies, or a closely related discipline.
Possesses a comprehensive grasp of program cycle management and Results-Based Management (RBM), including expertise in project design, implementation, and evaluation.
A minimum of five to eight years of professional experience in a related field is required for this role.
This role requires proven expertise in program quality, program development, or similar technical support functions within development, humanitarian, or social service organizations.
Professionals must possess practical expertise in delivering technical program support within a specialized thematic domain, including alternative care, family strengthening, child and youth development, or mental health and psychosocial support (MHPSS).
Essential is a proven track record of supporting program teams alongside the effective application of organizational quality standards.
Proficiency in program design, planning, and quality review processes is essential, along with a demonstrated commitment to capacity-building through engagements such as trainings, workshops, or learning events.
Proficiency in navigating and collaborating within diverse, multicultural settings, as well as engaging with multiple stakeholders, is essential.
Technical Skills (with proficiency levels and necessity indicated)
Proven expertise in program quality assurance methodologies and adherence to established organizational standards.
Demonstrated expertise in facilitating program planning, execution, and evaluation processes.
With intermediate-level expertise in facilitating the planning, coordination, and delivery of training sessions, workshops, and educational initiatives.
Intermediate-level contextual and cultural awareness is essential for effective program implementation in diverse environments.
Proficiency in safeguarding protocols, accountability frameworks, and ethical programming methodologies is highly valued.
Experienced professionals with a strong background in monitoring, evaluation, or learning processes are preferred.
Proficiency in participating in program reviews, assessments, or audits is advantageous.
Other essential competencies and interpersonal skills include strong communication abilities, both written and verbal, to effectively convey ideas and collaborate with colleagues. Demonstrating adaptability in dynamic work environments, along with exceptional problem-solving capabilities, is crucial for addressing challenges efficiently. Proficiency in time management and organizational skills ensures timely project completion and adherence to deadlines. Additionally, a collaborative mindset fosters teamwork and enhances productivity, while leadership qualities contribute to guiding teams toward shared objectives. Emotional intelligence and conflict-resolution skills are vital for maintaining a positive and cohesive work atmosphere.
Exceptional ability to connect with others and convey ideas clearly, both verbally and in writing.
Must demonstrate proficiency in collaborating effectively within diverse, cross-functional teams comprised of individuals from various cultural backgrounds.
Demonstrates unwavering ethical integrity and a consistent dedication to protecting stakeholders and organizational values.
Demonstrates strong multitasking skills while maintaining high performance in high-pressure environments.
Demonstrates a proactive approach to acquiring new skills and actively participating in ongoing enhancement initiatives.
We offer flexible work arrangements to accommodate diverse schedules and preferences. Employees can choose from various working models, including hybrid, remote, or on-site options, depending on their roles and business needs. The company supports a results-driven approach, ensuring productivity and collaboration regardless of location. Team members are encouraged to discuss their preferred working style with management to find the best fit for both personal and professional growth.
Global teams thrive on seamless collaboration and communication, requiring individuals to engage effectively across diverse countries, cultures, and time zones. This demands maintaining transparent, open dialogue while fostering a shared understanding to align distributed teams and drive collective success.
Cross-functional teamwork is essential, requiring seamless collaboration with professionals from diverse departments and specialized backgrounds to integrate expertise, address challenges jointly, and produce impactful results that advance the company’s strategic objectives.
Effective collaboration in matrix environments requires seamless integration within both solid and dotted reporting structures, achieved through proactive and transparent communication. Professionals in this role must align priorities consistently with line and functional managers while clarifying roles, responsibilities, and expectations to facilitate seamless, cross-team coordination and delivery.
Flexibility and adaptability are essential, requiring responsiveness to shifting contexts and the agility to modify priorities, methods, and collaborative strategies in tandem with evolving project demands, service requirements, or organizational needs.
Ownership and accountability are demonstrated through the consistent acceptance of responsibility for advancing tasks and initiatives, the proactive identification and resolution of obstacles, and the thorough completion of commitments, decisions, and actions. This role requires taking initiative within your defined scope of responsibility, driving progress independently rather than relying on external direction.
Strengthening member associations and their autonomy involves fostering the dissemination of knowledge, tools, and insights from project and service implementations, enabling associations to leverage these resources to enhance their capabilities and self-reliance.
Continuous feedback and transparency are fostered through a culture of open and constructive sharing of feedback and data, empowering teams and stakeholders to reflect, learn, and enhance their work and impact.
Qualifications
MBA/MSc/MA
Experience Required
5 - 8 years
