Primary Duties and Accountabilities: The role involves overseeing a range of critical functions, including [insert responsibilities from original text]. Additionally, the position demands a proactive approach to [mention specific tasks]. Collaboration with cross-functional teams is essential to ensure alignment with organizational goals and seamless project execution.
Key Requirements: Applicants must possess [insert qualifications from original text], along with proficiency in [mention specific skills]. Strong analytical abilities and problem-solving skills are mandatory to address challenges effectively. Effective communication and interpersonal skills are also required to engage with stakeholders at all levels.
Ideal candidates will demonstrate [insert additional requirements, if any], ensuring adaptability in a dynamic work environment. The ability to prioritize tasks and meet deadlines is crucial to the success of this role.
The Provider Relations & Wellness Assistant will collaborate with the Provider Management team to facilitate contracting, compliance, onboarding, and relationship management initiatives. This position plays a critical role in maintaining the integrity of provider documentation, fostering clear and consistent communication, and ensuring adherence to service delivery standards throughout the provider network.
Key Duties: Lead strategic initiatives to drive organizational growth, oversee cross-functional teams to ensure seamless collaboration, and develop policies that enhance operational efficiency. Maintain accountability for project timelines, budget adherence, and performance metrics while fostering a culture of innovation and continuous improvement. Analyze market trends to identify opportunities, mitigate risks, and align business strategies with long-term objectives. Ensure compliance with industry regulations and maintain high standards of corporate governance. Provide mentorship to team members, facilitate professional development, and cultivate a high-performance work environment.
Oversee the contracting process by liaising with providers and internal stakeholders, verifying that all necessary documentation is properly prepared and maintained.
Oversee the provider compliance process by collecting and updating KYC documents to ensure adherence to regulatory standards.
Draft, prepare, and oversee provider communications, including appointment letters, welcome messages, suspension notices, and termination correspondence.
Oversee and maintain the provider management group email account, with a focus on expediting the resolution of pending cases.
Cultivate and sustain strong partnerships with small and medium-sized vendors, fostering positive interactions while promptly addressing and resolving any arising concerns.
In alignment with the designated responsibilities, this position involves executing the Provider Management strategy, ensuring alignment with organizational objectives and operational requirements.
Provider price negotiation involves meticulously reviewing all associated costs and engaging in strategic discussions with service providers to secure favorable terms, ensuring competitive pricing is maintained throughout the provider onboarding process, contract renewals, and other designated intervals as determined by the company.
Conducting thorough on-site evaluations of both prospective and established providers to verify the excellence of their service delivery while safeguarding against fraudulent activity.
Assigned duties may include additional responsibilities at the discretion of management as needed.
Proficient in both written and verbal communication, with demonstrated proficiency in delivering clear and concise messages. Strong organizational skills, including the ability to prioritize tasks effectively and manage deadlines efficiently. Analytical thinking and problem-solving capabilities, enabling the identification of solutions and the evaluation of information. Collaborative mindset, fostering teamwork and cooperation across departments. Proactive approach to learning, continuously seeking opportunities to expand knowledge and skills.
Proven ability to manage multiple tasks efficiently and coordinate activities seamlessly.
Strong proficiency in communication and interpersonal interactions is essential.
Demonstrated skill in prioritizing and executing numerous assignments concurrently while maintaining a high level of precision.
Demonstrated capacity to function autonomously while fostering professional relationships with colleagues and stakeholders.
Committed to driving progress through the conception and implementation of innovative solutions, you will consistently explore novel approaches to complex challenges.
Consistently maintains a high standard of professionalism when engaging with internal teams and external partners.
Proven ability to convey ideas clearly and persuasively, coupled with strong negotiation expertise to achieve mutually beneficial outcomes.
We seek a professional who demonstrates unwavering integrity and a strong commitment to ethical principles in all aspects of their work. Candidates must exhibit honesty in their interactions and decision-making processes, ensuring transparency and accountability in every task. A dedication to maintaining high moral standards and aligning actions with ethical guidelines will be essential for success in this role.
Academic and Professional Qualifications Required
Candidates must possess a relevant academic degree in a field such as Education, Curriculum Development, or a related discipline, along with a minimum of three years of professional experience in an educational or instructional setting. Proficiency in curriculum design, assessment methodologies, and educational technology is essential. Additionally, strong communication and leadership skills are required to collaborate effectively with stakeholders and drive program improvement.
A Bachelor of Science in Nursing, clinical medicine, or a related field is required.
Two or more years of hands-on experience in a comparable role is preferred.
Applications must be submitted to the Group Human Resources Manager at Madison Group Limited via email at hr_recruitment@madison.co.ke by Wednesday, June 3, 2026.
Qualifications
BA/BSc/HND
Experience Required
2 years
