Ensure guests are greeted warmly and seated efficiently, maintaining a professional demeanor throughout their arrival.
You will describe menu selections, highlight daily specials, and communicate ongoing promotional offers to guests with clarity and enthusiasm.
Record precise food and beverage requests from patrons with attention to detail.
Handle customer inquiries and escalations with urgency, ensuring timely and effective resolution of issues.
Provide food and beverages promptly and in strict adherence to established service protocols.
Verify that all orders are delivered accurately and punctually.
Ensure guest satisfaction by checking in during meal service to confirm their experience meets expectations.
Tables are cleared and reset to accommodate incoming patrons, ensuring a welcoming and organized dining environment.
Prepare and serve a diverse selection of cocktails, mocktails, and non-alcoholic beverages to guests with precision and hospitality.
Develop inventive beverage formulations and rotating seasonal cocktail offerings to captivate guests and elevate the establishment’s reputation for creativity and excellence.
Prepare beverages in strict accordance with established recipes and quality benchmarks to maintain consistency and excellence in every serving.
Interested and qualified applicants are invited to submit their CV to recruitment@excelon.co.ke, ensuring the position name is included in the subject line of the email.
Qualifications
Diploma
Experience Required
2 - 3 years
