Job Purpose
The Security Supervisor, who reports directly to the Security Manager, oversees and coordinates all security operations throughout their assigned shifts, encompassing guard services, CCTV monitoring, access control, loss prevention, investigations, and emergency response efforts. This position ensures the seamless execution of security protocols, operational discipline, and adherence to established safety and security standards.
Oversee and execute critical operational duties to ensure seamless business functioning, including managing daily workflows, coordinating team efforts, and maintaining high productivity standards. Develop and implement strategic initiatives to enhance efficiency, optimize processes, and drive continuous improvement across departments. Serve as a primary liaison between leadership and staff, facilitating clear communication, resolving escalated issues, and fostering a collaborative work environment. Monitor performance metrics, analyze trends, and prepare comprehensive reports to support data-driven decision-making. Ensure adherence to company policies, industry regulations, and quality assurance protocols while promoting a culture of accountability and excellence.
We are seeking a skilled Security Operations Supervision professional to oversee and manage our security operations effectively. This role involves ensuring the protection of our assets, personnel, and facilities through vigilant monitoring, risk assessment, and incident response. The ideal candidate will possess strong leadership abilities, extensive experience in security protocols, and a thorough understanding of emergency procedures. Key responsibilities include supervising security personnel, coordinating with law enforcement and emergency services when necessary, and implementing security policies to mitigate potential threats. Additionally, the position requires maintaining detailed records, conducting regular audits, and providing comprehensive reports to senior management.
Oversee the performance and activities of all security personnel, including guards, CCTV operators, and loss prevention officers, throughout designated shifts to ensure adherence to protocols and operational standards.
Maintain comprehensive operational security measures across all assigned zones to ensure full coverage and adherence to protocols.
Ensure daily security deployments are monitored to maintain optimal manpower utilization and operational effectiveness.
Perform routine inspections and patrols to verify compliance with established security protocols and standards.
Incident Management and Emergency Response professionals are responsible for overseeing the identification, assessment, and mitigation of security incidents, ensuring rapid and effective responses to emergencies. They develop and implement incident response plans, conduct thorough investigations, and coordinate with relevant stakeholders to minimize operational disruptions. Additionally, they maintain comprehensive documentation of incidents, analyze trends to enhance preventive measures, and ensure compliance with established security protocols and regulatory requirements. Strong analytical skills, proficiency in incident management tools, and the ability to remain composed under pressure are essential for success in this role.
Responsible for overseeing the handling of security incidents, conducting thorough investigations, and coordinating emergency response efforts.
Responsibilities include promptly addressing alarms, emergencies, accidents, and security breaches as they arise.
Proper documentation, thorough investigation, and timely escalation of all incidents must be diligently performed.
Assess and confirm the proper execution of corrective measures stemming from security incidents and operational deficiencies.
Manages systems and protocols to ensure adherence to security policies and regulatory standards. Develops, implements, and monitors access control measures to safeguard sensitive information. Conducts regular audits and risk assessments to identify vulnerabilities and enforce compliance. Collaborates with stakeholders to establish clear policies and procedures for data protection. Ensures timely reporting of incidents and maintains accurate records of access activities.
Ensure adherence to established security standard operating procedures, regulatory compliance mandates, and defined access control protocols.
Ensure controlled access to restricted and high-risk operational areas by actively monitoring and regulating entry and exit.
Implement visitor management, staff access control, and vehicle movement procedures in accordance with established protocols to maintain secure and efficient operations.
Ensure strict adherence to operational policies, compliance standards, and security governance frameworks.
Skilled professionals are sought to oversee surveillance operations and implement effective loss prevention strategies to safeguard assets and minimize risks. Duties include monitoring security systems, conducting thorough investigations into suspicious activities, and collaborating with law enforcement when necessary. Candidates must possess a strong background in security protocols, meticulous attention to detail, and the ability to remain vigilant during extended periods. Proficiency in surveillance technology, incident reporting, and risk assessment is essential, along with excellent communication skills to liaise with team members and stakeholders. Prior experience in loss prevention or a related security role is preferred to ensure the protection of company resources.
Responsible for overseeing CCTV monitoring operations to guarantee optimal surveillance coverage.
Oversee critical operational zones, such as the weighbridge, dispatch, storage, and production areas, to ensure adherence to safety and procedural standards.
Analyze and detect unusual behaviors, operational weaknesses, and possible threats that could lead to financial exposure.
Conduct thorough investigations into incidents involving theft, fraud, pilferage, or operational irregularities to ensure accuracy and compliance.
Demonstrates proficiency in leading teams and optimizing performance outcomes through structured management approaches.
Lead shift briefings to ensure clarity on roles and responsibilities for security personnel, then distribute operational duties accordingly.
Uphold discipline, foster accountability, and maintain high-performance standards across the security team.
Provide direction and support to security staff regarding operational protocols, incident management, and emergency response protocols.
Ensure adherence to attendance protocols, verify deployment precision, and oversee staff behavior throughout designated work periods.
Responsible for managing reporting tasks and ensuring seamless coordination across departments, this role involves compiling and submitting accurate data, maintaining clear communication channels, and aligning workflows to meet organizational objectives.
Compile and submit daily operational security reports for review and analysis.
You are responsible for maintaining meticulous documentation of incidents, patrols, inspections, and shift-related activities.
Collaborate closely with leadership and cross-functional teams to address and resolve security-related concerns.
Recommendations to enhance operational security effectiveness and ensure compliance are to be provided.
We are seeking a candidate with a strong academic background and relevant professional experience. Ideal applicants will possess an advanced degree in a related field, along with demonstrated expertise through years of hands-on practice. Essential qualifications include a proven ability to conduct research, analyze complex data, and apply findings to real-world challenges. Additionally, applicants must meet specific industry standards, hold applicable certifications when required, and stay current with emerging trends and best practices. Outstanding communication skills, both written and verbal, are necessary to effectively collaborate with teams and present insights to diverse audiences. A commitment to continuous learning and professional development is highly valued in this role.
A diploma or certificate in Security Management, Criminology, Risk Management, or a closely related discipline is required.
A minimum of five years of hands-on experience in industrial security operations is required.
A minimum of two years of supervisory experience is required.
Preferred candidates will have prior experience in security operations within manufacturing or cement industry environments.
Proficient in a variety of technical and interpersonal skills, with demonstrated expertise in critical analysis, problem-solving, and efficient project execution. Strong communication abilities are essential for collaborating with cross-functional teams and conveying complex ideas clearly. Adaptability and a commitment to continuous learning enable seamless integration into evolving professional environments. Demonstrated proficiency in relevant tools, methodologies, and industry best practices ensures high-quality results and adherence to organizational standards.
Demonstrates exceptional leadership capabilities and expertise in guiding and managing teams effectively.
Incident management and investigation services are offered, encompassing robust capabilities to address and resolve issues effectively. The role involves thorough examination and resolution of incidents, ensuring comprehensive support and analysis throughout the process.
Proficiency in managing access control systems and operating CCTV equipment is required.
Demonstrates proficiency in compliance management frameworks and operational security protocols, ensuring adherence to regulatory standards and internal policies.
Strong proficiency in crafting clear, concise reports and effectively conveying information through written and verbal communication channels is essential.
Proficient in utilizing computer systems and generating operational reports with precision and efficiency.
Familiarity with occupational safety protocols and emergency response guidelines is required.
Demonstrates exceptional proficiency in problem-solving, a strong sense of accountability, and the ability to make sound decisions.
Able to maintain composure and deliver prompt, effective responses in high-pressure situations and emergencies.
Qualifications
Diploma , Professional Certificate
Experience Required
5 years