JOB PURPOSE
The HSS Intern will deliver comprehensive technical assistance, conduct in-depth research, facilitate coordination efforts, and assist with operational and administrative tasks across the Health Systems Strengthening Directorate’s key technical areas as well as its cross-cutting programs, departments, and initiatives.
The intern will contribute to evidence generation, prepare technical documentation, coordinate with stakeholders, assist in program implementation activities, and support knowledge management processes, thereby gaining hands-on exposure to health systems strengthening initiatives, policy development, and technical assistance projects across Africa.
Oversee the execution of critical operational tasks to ensure seamless business continuity and adherence to established protocols. Develop and implement strategic initiatives aimed at enhancing productivity, efficiency, and quality standards across all functional areas. Collaborate with cross-functional teams to align objectives, resolve complex challenges, and drive continuous improvement initiatives. Monitor performance metrics and key indicators to assess operational effectiveness, identify areas for enhancement, and implement corrective actions as needed. Serve as a primary liaison between senior leadership and departmental teams to facilitate clear communication, streamline decision-making processes, and foster a culture of accountability and transparency. Ensure compliance with regulatory requirements, industry standards, and internal policies while maintaining rigorous documentation and reporting standards. Mentor and guide team members to cultivate talent, optimize skill development, and align individual contributions with organizational goals. Spearhead the planning and execution of projects, allocating resources efficiently and mitigating potential risks to deliver measurable outcomes within defined timelines and budget constraints.
Evidence Generation and Technical Research involves conducting comprehensive studies, data analysis, and scientific investigations to support product development, regulatory compliance, and strategic decision-making. This role requires expertise in research methodologies, a strong foundation in technical disciplines, and the ability to synthesize complex information into actionable insights. Responsibilities include designing and executing research protocols, collecting and analyzing data, and preparing detailed technical reports to inform stakeholders. Candidates must demonstrate proficiency in relevant analytical tools and software, adherence to regulatory standards, and effective communication of findings to cross-functional teams.
Provide assistance in conducting literature reviews, desk reviews, and evidence synthesis across Health and Social Systems (HSS) thematic areas—such as Primary Health Care (PHC), Reproductive, Maternal, Newborn, Child, and Adolescent Health (RMN CAH), Social Determinants of Health (Doh), health workforce, and health financing.
Support the preparation of technical data and foundational resources for initiatives, discussions, and high-level collaborations.
Assist in creating technical briefs, presentations, reports, and knowledge products to support development efforts.
Assist in developing and compiling evidence to document insights and best practices derived from Humanitarian Support and Stabilization (HSS) initiatives.
Technical writing, reporting, and documentation encompass the creation, organization, and dissemination of clear, concise, and accurate technical content to support users, stakeholders, and internal teams. This role requires proficiency in crafting structured documents such as user manuals, guides, API documentation, and process workflows, ensuring alignment with industry standards and organizational objectives. Additionally, it demands strong research, analytical, and communication skills to translate complex technical concepts into accessible language for diverse audiences. Experience with documentation tools, content management systems, and collaboration platforms is often essential, along with the ability to meet deadlines and adapt to evolving project requirements.
Assist in the preparation and refinement of workshop reports, meeting summaries, concept notes, technical documents, and presentations.
Assist with the documentation of stakeholder interactions, including engagements, webinars, consultations, and strategic discussions.
Assist in organizing, maintaining, and updating technical documentation and knowledge management systems to ensure accuracy and accessibility for all stakeholders.
Duties include supporting the creation of dissemination and communication materials tailored for both internal teams and external stakeholders.
The role involves providing coordination and program support to ensure efficient operations and seamless collaboration across teams. Responsibilities include organizing meetings, managing schedules, and facilitating communication between stakeholders. Additionally, the position requires maintaining detailed records, tracking progress, and assisting in the development and implementation of program initiatives. Strong organizational skills and attention to detail are essential to meet deadlines and deliver high-quality support.
Assist in developing meeting agendas, preparing presentations, tracking attendance, and documenting follow-up actions and key action points.
Coordinate meetings, workshops, learning exchanges, and technical engagements effectively, ensuring seamless planning and execution.
Assist in preparing agendas, tracking action points, and following up on deliverables.
Facilitate seamless coordination and cooperation among technical teams, consultants, country offices, and partners.
Provide support in coordinating logistical, administrative, and operational aspects of activities and events for the Directorate.
Our role encompasses providing robust knowledge management solutions and operational support to facilitate seamless business processes. This position requires an expert-level understanding of information systems, strong analytical abilities, and the capability to streamline workflows through efficient data organization and retrieval. Responsibilities include developing and maintaining knowledge bases, ensuring data accuracy and accessibility, and offering guidance to teams on best practices for information sharing and utilization. Additionally, the role demands proactive troubleshooting to resolve operational challenges, enhance system performance, and support end-users in maximizing productivity.
Maintain and organize technical resources, repositories, and documentation systems to ensure accuracy and accessibility.
Support the monitoring of technical outputs, deliverables, and program milestones to ensure timely progress and accountability.
Facilitate the advancement of internal learning and knowledge-sharing programs within the Directorate by actively participating and contributing.
Facilitate seamless cross-functional collaboration and internal coordination within the HSS Directorate.
Qualifications
Seeking a candidate with a proven track record in the relevant field, demonstrating expertise through hands-on experience and specialized skills. The ideal applicant will possess a strong background in [specific area if mentioned], along with proficiency in [key tools/technologies if mentioned]. Excellent problem-solving abilities, attention to detail, and the capacity to work both independently and collaboratively are essential. Strong communication skills, both written and verbal, are required to effectively convey ideas and collaborate with cross-functional teams.
A bachelor’s degree in Public Health, Global Health, Health Policy, Social Sciences, International Development, or a closely related discipline is required.
Demonstrates a keen passion for enhancing health systems and implementing public health programs across African regions.
Basic understanding of public health systems, health policy, and development programming.
Proficiency in academic research, report preparation, or student-driven projects constitutes a valuable asset.
Exceptional proficiency in writing, analytical thinking, and organizational management is essential.
Exceptional skill in analyzing and condensing complex data into clear, concise messages.
Demonstrated ability to collaborate effectively with colleagues and foster positive working relationships across teams.
Proven expertise in utilizing the Microsoft Office Suite, including Word, Excel, and PowerPoint, is required.
Capable of effectively juggling multiple priorities while maintaining productivity in a high-velocity workplace.
Maintaining a high standard of professionalism, demonstrating adaptability in dynamic environments, and exhibiting a strong commitment to continuous learning are essential qualities for this role.
To submit an application, utilize the designated method provided. This involves following the specified procedure to ensure your application is properly received and considered. Ensure all required information and documentation are included as instructed to facilitate a smooth review process. Adherence to these guidelines is essential to avoid any delays or complications in the application procedure.
To submit your application, please utilize the provided link(s) on the company’s official website.
Qualifications
BA/BSc/HND
