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Home Jobs Nairobi Professional Inside Sales Specialist – Phone Sales

Professional Inside Sales Specialist – Phone Sales

EPSON  · ICT / Telecommunication

Full Time Nairobi
Nairobi
Deadline: 21 August 2026
Posted May 24, 2026

Your mission:

This position oversees the strategic management of designated reseller accounts while cultivating strong, high-value client relationships to drive growth in Epsom’s product portfolio sales.

What you will do:

Oversee interactions with the management teams of non ‘Field Managed’ reseller accounts, ensuring effective communication and coordination.

Deliver measurable outcomes aligned with role-specific KPIs, including a 40% year-over-year account expansion, adherence to talk time benchmarks, and achievement of effective call targets.

Cold calls are made to reseller suspects, leveraging promotions and campaigns as engagement strategies. The objective is to assess and qualify prospects, determining their viability as leads and advancing them through the sales process until closure. Additionally, collaboration with other departments is initiated to facilitate and secure the sale.

Duties include identifying opportunities to promote and enhance customer orders through upselling and cross-selling our full product range.

Assist resellers in maximizing their rebate earnings through appropriate partner programs while ensuring alignment with Epsom’s strategic objectives and their business requirements.

To facilitate the advancement of accounts to ‘Field Managed’ status, this role focuses on strategic account management and growth initiatives.

Maintain a continuous pipeline of opportunities, and once they are entered into the forecast system, ensure they remain updated to preserve data accuracy.

Engage business unit leaders in high-value opportunities to confirm product availability.

Attend scheduled shows, exhibitions, and solution briefings as a representative of Epsom when required.

Proactively evaluate potential resellers to determine their eligibility for Plus Silver accreditation based on predefined criteria.

What we ask for:

Proven ability to communicate effectively while consistently demonstrating high levels of productivity.

Resilience in the face of challenges and perseverance despite obstacles are essential qualities for this role.

Exceptional proficiency in administrative tasks and operations is essential.

Possesses a proactive and optimistic disposition, consistently demonstrating flexibility and a willingness to tackle challenges with determination and resilience.

Qualifications

BA/BSc/HND

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