Oversee and execute a comprehensive range of duties, ensuring alignment with organizational objectives and maintaining high standards of performance. Lead strategic initiatives, foster collaborative team efforts, and drive efficiency through meticulous planning and resource allocation. Monitor progress, assess outcomes, and implement corrective measures as necessary to achieve desired results. Serve as a primary point of contact for stakeholders, facilitating clear communication and resolving issues promptly. Develop and uphold policies, procedures, and best practices to enhance operational effectiveness and compliance. Analyze data, identify trends, and provide actionable insights to support informed decision-making across departments.
Business Process Analysis, Design, and Optimization involves evaluating current workflows, identifying inefficiencies, and developing strategic improvements to enhance organizational performance. This role requires expertise in process mapping, data analysis, and solution implementation to streamline operations and drive productivity. Responsibilities include assessing existing processes, designing optimized workflows, and collaborating with stakeholders to ensure seamless integration of new systems. Strong analytical skills, proficiency in process modeling tools, and a results-oriented mindset are essential for success in this position.
A seasoned professional is sought to spearhead the assessment, documentation, and strategic redesign of comprehensive business processes spanning Finance, Operations, HR, Procurement, and Program Delivery functions.
Create detailed current-state (“As-Is”) and future-state (“To-Be”) process maps in accordance with BPMN 2.0 standards and established process management best practices to clearly document and optimize workflows.
Analyze processes to uncover inefficiencies, bottlenecks, control deficiencies, and potential enhancements, enabling the organization to achieve operational excellence, scalability, and standardization.
Leverage business process reengineering and automation strategies to enhance operational efficiency and effectiveness.
ERP Transformation & Strategic Management of Business Requirements
Collaborate closely with business stakeholders, project teams, and ERP implementation partners to convert operational needs into well-defined business requirements.
Ensure that business processes are strategically aligned with both ERP functionalities and overarching organizational goals.
Collaborate in ERP design workshops, conduct process validation, facilitate User Acceptance Testing (UAT), and lead implementation initiatives.
Facilitate the alignment and unification of processes to ensure effective ERP system implementation throughout the organization.
Stakeholder engagement, change management, and adoption are critical components of our organizational strategy, ensuring seamless transitions and alignment with strategic objectives. This role requires a proactive approach to fostering collaboration among diverse stakeholders, addressing concerns, and driving acceptance of new initiatives. Responsibilities include developing and implementing tailored change management plans, facilitating communication between teams and leadership, and measuring the effectiveness of adoption strategies. The ideal candidate will possess strong interpersonal skills, experience in managing organizational change, and the ability to influence without direct authority. Proficiency in change management frameworks and tools is essential.
Conduct workshops, interviews, and collaborative working sessions to collect requirements and advance process enhancements.
Foster robust cross-departmental partnerships to enhance collaborative efforts, ensure organizational alignment, and secure stakeholder endorsement.
Support the implementation of change management initiatives, facilitate effective communication strategies, deliver targeted training programs, and drive adoption efforts for process and system transformations.
To oversee the implementation of new processes, evaluate their adoption, and suggest corrective measures to sustain long-term improvements.
Process Governance, Risk, and Compliance professionals are responsible for establishing, maintaining, and enhancing organizational frameworks to ensure adherence to regulatory standards, mitigate operational risks, and optimize process efficiency. They design and implement governance structures, conduct risk assessments, and develop compliance strategies to align with industry regulations and internal policies. These individuals monitor regulatory changes, assess their impact on business operations, and recommend corrective actions when necessary. Additionally, they collaborate with cross-functional teams to foster a culture of compliance, ensure audit readiness, and support continuous improvement initiatives. Strong analytical skills, attention to detail, and a deep understanding of regulatory requirements are essential for success in this role.
Develop and sustain robust frameworks for process governance, ensuring adherence to controls, standards, and documentation repositories.
Ensure adherence to organizational policies, donor specifications, audit benchmarks, and all relevant regulatory mandates throughout all processes.
Identify, evaluate, and mitigate operational and process-related risks as part of a structured risk management approach.
Partner with Finance, Compliance, and Internal Audit teams to enhance control frameworks and reinforce process reliability.
We are seeking a results-driven professional to oversee performance measurement initiatives and drive continuous improvement efforts. The ideal candidate will establish and monitor key performance indicators (KPIs), analyze performance data to identify trends and gaps, and implement strategic solutions to enhance operational efficiency. Additionally, they will collaborate with cross-functional teams to ensure alignment with organizational objectives, lead process reviews to pinpoint inefficiencies, and recommend data-driven improvements. Strong analytical skills, proficiency in performance tracking tools, and a commitment to fostering a culture of continuous enhancement are essential. Experience in performance management systems and a track record of delivering measurable results are highly desirable.
Establish and sustain process key performance indicators (KPIs), performance measurement systems, and operational benchmarks to ensure alignment with organizational objectives and drive continuous improvement.
Monitor, evaluate, and document process performance, enhancement initiatives, and business results to ensure alignment with organizational objectives.
Design interactive dashboards, compile comprehensive reports, and provide strategic recommendations to facilitate informed, data-driven decision-making processes.
Promote an environment where ongoing enhancements thrive by pinpointing avenues for operational excellence and organizational efficiency.
WHO WE ARE LOOKING FOR
Bachelor’s degree in Finance, Accounting, Business Administration, or a related field is mandatory. A minimum of five years of progressive accounting experience is required, with at least two years in a supervisory or management role. Proficiency in GAAP, financial reporting, and ERP systems is essential. Strong analytical, organizational, and communication skills are necessary. Knowledge of tax regulations and audit procedures is preferred. Certification such as CPA or CMA is a plus.
A bachelor’s degree in Business Administration, Information Systems, Operations Management, Industrial Engineering, or a closely related field is required.
With a minimum of five to seven years of hands-on experience in business process analysis, process improvement initiatives, ERP implementation support, or operational transformation projects, candidates will demonstrate a proven track record in these critical areas.
Proficiency in creating and documenting processes with BPMN 2.0 methodologies is essential.
Individuals with a proven track record in collaborative operational or systems implementation initiatives across diverse functional teams are encouraged to apply. Candidates should demonstrate hands-on experience in executing projects that span multiple departments, ensuring seamless integration and alignment of processes. Familiarity with methodologies that facilitate cross-functional coordination and delivery is essential for success in this role.
Analytical prowess, meticulous documentation abilities, and adept problem-solving capabilities are essential for this role.
Proven expertise in operational excellence and process governance is essential.
Preferred applicants should possess a Bachelor’s degree in Computer Science, Engineering, or a related field, complemented by a minimum of three years of relevant professional experience. Demonstrated expertise in software development, system architecture, or data analysis is highly advantageous. Familiarity with programming languages such as Python, Java, or C++ is essential, along with proficiency in database management and cloud computing platforms. Strong problem-solving skills, exceptional analytical abilities, and excellent communication competencies are required. Additionally, prior involvement in project leadership or agile methodologies is preferred.
Professionals with a background in non-governmental organizations, social enterprises, consulting firms, or multinational corporations are encouraged to apply.
Proficient knowledge of enterprise resource planning (ERP) systems, including Odor, Microsoft Dynamics 365, Oracle NetSuite, SAP, or comparable software solutions, is required.
BPM, Lean Six Sigma Green Belt, ABP MP, CAP, PMI-PBA, or comparable certifications are considered beneficial.
Proficiency in workflow automation, systems integration, or digital transformation projects is required. Familiarity with these areas is essential for success in this role. Candidates should possess prior experience in at least one of these domains to effectively contribute to team objectives.
Proficiency in assisting with transformation initiatives spanning Finance, Procurement, HR, or Operations processes is required.
Seasoned professional with a track record of spearheading business process reengineering, ERP harmonization, and enterprise transformation projects across multinational organizations.
Identifies essential qualifications, skills, and attributes necessary for the role, including technical proficiencies, soft skills, educational background, and professional certifications. Demonstrates the ability to effectively manage projects, prioritize tasks, and meet deadlines under pressure. Requires strong communication skills to collaborate across teams, articulate ideas clearly, and engage with stakeholders at all levels. Exhibits adaptability and problem-solving capabilities to navigate challenges, identify innovative solutions, and drive continuous improvement. Encompasses a commitment to ethical standards, attention to detail, and a proactive approach to professional development.
Demonstrates exceptional analytical capabilities and adeptness at evaluating complex situations with a sharp, discerning approach.
Proven ability to effectively engage and collaborate with stakeholders, coupled with strong facilitation skills to drive productive discussions and achieve consensus.
Effective articulation, both in writing and speech, is required.
Requires exceptional precision in documentation and meticulous attention to detail.
Demonstrated capability to effectively multitask and prioritize workloads within dynamic, high-pressure settings.
Change management expertise and a proactive adaptability mindset are essential for this role, enabling seamless transitions through evolving business landscapes while maintaining operational efficiency and strategic alignment. Candidates must demonstrate proficiency in guiding teams through organizational shifts, mitigating resistance, and fostering a culture of continuous improvement to drive sustainable growth.
Demonstrates exceptional ability to organize tasks efficiently and manage time effectively.
Proven skill in fostering strong relationships and driving alignment across diverse teams and organizational hierarchies.
Results-driven professional with a relentless commitment to enhancing processes through continuous improvement initiatives.
Exemplifies unwavering integrity, professional conduct, and a steadfast commitment to accountability.
We are looking for someone who;
Instills trust by consistently honoring commitments, cultivating credibility through transparent and honest communication, and demonstrating sincere concern for the well-being of team members.
Demonstrates Courageous Action by proactively tackling challenging situations with transparency and determination; eagerly seeks out and embraces fresh prospects while embracing accountability for all assigned responsibilities.
Gathers pertinent information and solicits necessary input to make well-reasoned choices, promptly addressing issues within their designated scope while recognizing when to elevate concerns or request additional support.
Facilitates the achievement of simplification initiatives while enhancing operational excellence to drive efficiency and effectiveness across processes.
Strives to harmonize standardized protocols with the pragmatic demands of daily business operations.
We offer a comprehensive benefits package designed to support your professional growth and personal well-being. This includes competitive health, dental, and vision insurance coverage, along with a generous retirement savings plan that includes company matching contributions. Employees also enjoy paid time off, flexible work arrangements, and access to ongoing training and development programs. Additionally, we provide wellness initiatives, employee assistance programs, and other perks tailored to foster a balanced and fulfilling work environment.
WHAT YOU’LL GET
As a member of this dynamic and mission-focused social enterprise experiencing rapid expansion, you will gain access to a range of opportunities designed to foster professional and personal growth.
A competitive salary is provided, along with the possibility of earning a performance-based bonus.
Our organization fosters an exceptional company culture that emphasizes continuous learning and professional development, providing numerous opportunities for employees to expand their skills and advance their careers.
Colleagues across various regions bring diverse perspectives, while organizational policies reflect a strong dedication to fostering equity and inclusion.
You must demonstrate the capacity to drive meaningful change within your community, fostering tangible improvements that benefit its members.
Comprehensive health insurance coverage is provided for both the individual and their dependents.
The organization offers an employee savings and provident fund program, alongside customized banking solutions with favorable interest rates tailored for long-term staff members.
Competitive annual leave entitlements, comprehensive parental leave policies, and sabbatical opportunities are included.
Qualifications
BA/BSc/HND
Experience Required
5 - 7 years
