Rivet Software & Systems LTD is actively seeking a proactive and technically adept individual to fill the role of POS & ERP Software Training / Sales Executive within our rapidly growing team.
The successful candidate will demonstrate a strong enthusiasm for technology, customer training, software demonstrations, and sales. This role entails delivering client training on our POS and ERP systems, leading product demonstrations, assisting with implementations, and contributing to the expansion of our customer base.
Oversee the full spectrum of responsibilities, including the development, implementation, and monitoring of strategies that drive organizational growth and operational efficiency. Collaborate with cross-functional teams to identify opportunities, mitigate risks, and ensure alignment with business objectives. Lead initiatives to enhance productivity, optimize workflows, and foster innovation across departments. Serve as a key decision-maker, providing actionable insights and recommendations based on data-driven analysis. Monitor industry trends and competitive landscapes to maintain a strategic edge and adapt to evolving market conditions. Ensure compliance with legal, regulatory, and ethical standards while upholding the highest standards of corporate governance. Manage stakeholder relationships, including investors, partners, and senior leadership, to build trust and facilitate long-term partnerships. Drive continuous improvement through performance metrics, feedback loops, and targeted process enhancements.
Provide comprehensive training sessions to customers on the utilization of Point of Sale (POS) and Enterprise Resource Planning (ERP) software systems.
Deliver engaging software demonstrations, deliver compelling presentations, and conduct comprehensive product walkthroughs to effectively showcase capabilities and features.
Assist with the deployment and integration of software solutions while facilitating smooth onboarding procedures for new users.
Provide clients with guidance on installation, issue resolution, and technical assistance to ensure seamless operation.
Cultivate and sustain robust, mutually beneficial connections with customers to ensure their ongoing satisfaction and loyalty.
We conduct on-site visits to client locations to provide training and deliver support services.
We seek a skilled professional who meets the following qualifications: a minimum of five years of experience in [relevant field], proficiency in [specific tools or technologies], and a strong background in [key skills]. The ideal candidate will hold a [degree or certification] in [field of study] and demonstrate excellent problem-solving abilities. Additionally, strong communication skills and the capacity to work effectively under pressure are essential. Familiarity with [industry-specific regulations or standards] is a plus.
A diploma or degree in Business Administration, Sales & Marketing, Marketing, or Business-related fields is required for this role.
Management, Entrepreneurship, or a related business discipline serves as the foundational background for this role, ensuring candidates possess the strategic insight and operational expertise necessary for success.
Individuals with a keen enthusiasm for technology, software sales, and delivering customer training are encouraged to apply.
Exceptional ability to communicate clearly and effectively, coupled with a talent for delivering compelling presentations, is essential for success in this role.
Proven expertise in sales strategies and client engagement is essential, along with a strong ability to cultivate and maintain long-term customer connections.
Professional demeanor and an optimistic outlook are essential attributes for this role.
Proficient communication skills, both written and verbal, are essential to effectively convey ideas and collaborate with team members. Strong analytical abilities, coupled with meticulous attention to detail, enable precise problem-solving and data interpretation. Proficiency in relevant software and tools, including industry-specific applications, is necessary to streamline processes and enhance productivity. A demonstrated capacity to manage multiple priorities under tight deadlines ensures timely project completion. Familiarity with regulatory guidelines and compliance standards is required to maintain organizational integrity and mitigate risks.
We are seeking a dedicated Customer Support professional to deliver exceptional service and resolve inquiries efficiently. The ideal candidate will possess strong communication skills, a deep understanding of our products, and the ability to handle customer concerns with patience and professionalism. Responsibilities include addressing customer questions via phone, email, or chat, providing troubleshooting assistance, processing orders and returns, and documenting interactions for future reference. Proficiency in CRM software, a solutions-oriented mindset, and a commitment to exceeding customer expectations are essential. Prior experience in a support role is preferred, along with familiarity with industry best practices.
Technical troubleshooting involves diagnosing and resolving complex technical issues across various systems, networks, or software applications. Professionals in this role analyze error messages, logs, and performance data to identify root causes and implement effective solutions, ensuring minimal downtime and optimal functionality. Strong analytical skills, proficiency in diagnostic tools, and a deep understanding of hardware or software architectures are essential. Additionally, candidates must possess excellent problem-solving abilities, attention to detail, and the capacity to communicate technical findings clearly to both technical and non-technical stakeholders. Experience with IT support, system administration, or related fields is typically required.
We specialize in driving revenue growth through strategic sales initiatives and expert negotiation techniques. The role involves identifying and pursuing new business opportunities while maintaining strong relationships with existing clients. Key responsibilities include conducting market research, developing tailored proposals, and closing high-value deals. Proficiency in client management, persuasive communication, and data-driven decision-making is essential. Additionally, the position requires a results-oriented mindset, adaptability to market changes, and the ability to work collaboratively across teams.
Demonstrates exceptional ability to convey ideas clearly and persuasively through both written and verbal communication, ensuring alignment and engagement across teams. Exhibits strong proficiency in crafting structured, compelling presentations tailored to diverse audiences, from technical stakeholders to executive leadership. Actively listens to feedback and adapts messaging accordingly to foster understanding and collaboration. Maintains professionalism in all interactions, whether in one-on-one discussions, group settings, or high-stakes meetings. Leverages strong interpersonal skills to build rapport, resolve conflicts, and drive consensus where required.
Interested and eligible candidates are encouraged to submit their CVs to admin@risetsystems.com, ensuring the position is noted in the email subject line.
Qualifications
BA/BSc/HND , Diploma
Experience Required
0 - 1 years
