Oversee a range of essential duties and responsibilities to ensure seamless operational functionality and adherence to established protocols.
The incumbent is tasked with developing and maintaining workforce reporting and dashboards, ensuring accurate and timely delivery of key metrics. This role involves collecting, analyzing, and visualizing workforce data to support strategic decision-making and operational efficiency. Proficiency in data management tools and dashboard software is essential, along with strong analytical and communication skills. The position requires a meticulous approach to data accuracy, the ability to interpret trends, and the capacity to translate complex information into actionable insights for stakeholders.
Design, sustain, and enhance workforce dashboards, HR scorecards, and operational people reports to provide clear visibility into workforce metrics and facilitate informed business decisions.
Compile weekly and monthly workforce reports with precision, encompassing key metrics such as headcount, labor costs, absenteeism, overtime and off-days, leave liability, workforce movements, labor productivity, and operational workforce trends.
Design and oversee workforce reporting frameworks alongside KPI dashboards that track essential metrics, including revenue per employee, labor cost per liter, workforce productivity, attendance patterns, and manpower efficiency.
Develop, automate, and continuously enhance Power BI dashboards, workforce analytics trackers, and operational reporting tools to drive efficiency and insight.
Deliver prompt, precise, and strategic reporting enhancing operational governance, workforce planning, and executive decision-making throughout the organization.
We develop comprehensive workforce analytics and insights to drive strategic decision-making. This role requires a strong background in data analysis, proficiency with analytical tools, and experience in interpreting HR metrics. Key responsibilities include collecting and analyzing workforce data, identifying trends, and generating actionable insights to enhance operational efficiency and employee engagement. The ideal candidate will collaborate with cross-functional teams to support evidence-based workforce planning, reporting, and predictive modeling.
Analyze workforce trends, labor productivity metrics, attendance trends, cost structures, workforce dynamics, employee engagement levels, and potential operational risks to inform strategic business decisions and enhance organizational effectiveness.
Analyze patterns, irregularities, productivity shortfalls, workforce inefficiencies, and governance risks that demand managerial focus and prompt escalation.
Produce meaningful workforce insights, conduct thorough operational analyses, and deliver data-backed recommendations to enhance workforce optimization, boost productivity, improve cost efficiency, and strengthen operational performance.
Facilitate strategic workforce planning and enhance organizational decision-making by providing leadership teams with comprehensive workforce analytics, insightful trend reports, and actionable operational insights.
Monitor key workforce performance metrics and drive ongoing enhancement efforts by leveraging data analysis and operational reports to identify trends, highlight opportunities, and recommend strategic actions.
Conduct comprehensive assessments of labor costs and productivity metrics to identify trends, inefficiencies, and optimization opportunities. Analyze workforce utilization, overhead expenditures, and performance indicators to support data-driven decision-making. Evaluate departmental labor expenditures against productivity benchmarks to recommend cost-saving measures without compromising operational efficiency. Prepare detailed reports summarizing findings, insights, and proposed improvements for senior management review. Collaborate with cross-functional teams to implement process enhancements and track the impact of implemented changes on overall productivity and financial performance.
Monitor expenditure on temporary staff, analyze labor cost per unit of output, evaluate revenue generated per team member, and assess patterns in workforce productivity.
Conduct comprehensive evaluations of productivity metrics in both commercial and manufacturing environments to identify trends, inefficiencies, and opportunities for enhancement.
Track workforce utilization metrics and operational efficiency indicators to ensure optimal performance and productivity levels are maintained.
Monitor absenteeism, overtime, off-days, leave utilization, manpower deployment, and attendance trends to detect potential operational risks, productivity inefficiencies, and financial discrepancies.
Leverage data analysis, operational reporting, and workforce efficiency tracking to advance workforce optimization initiatives.
Create workforce productivity dashboards, analyze trends, and deliver operational insights to assist leadership in making informed decisions and managing labor costs effectively.
Analyze support functions for outsourced labor models, manpower deployment strategies, and operational efficiency enhancement initiatives throughout the organization.
Governance and compliance reporting involves the preparation and submission of accurate, timely reports to regulatory bodies and internal stakeholders, ensuring adherence to legal, industry, and organizational standards. This role requires a strong understanding of regulatory frameworks, meticulous attention to detail, and the ability to interpret complex compliance requirements. Responsibilities include monitoring changes in regulations, maintaining documentation, and collaborating with cross-functional teams to implement compliance initiatives. Proficiency in data analysis tools and reporting software is essential, as is the ability to communicate findings clearly to both technical and non-technical audiences.
Provide governance and workforce risk reporting on key metrics such as attendance patterns, absenteeism trends, disciplinary actions, leave administration, overtime and off-day tracking, workforce control measures, and operational compliance developments.
Monitor key performance indicators in HR operations, workforce governance metrics, escalation patterns, and potential compliance risks, ensuring prompt reporting and escalation of any concerns identified.
Monitor workforce control deficiencies, discrepancies in reporting, violations of policies, and operational risk indicators that demand management intervention, then compile and present findings for review.
Support audit readiness efforts by validating workforce data, generating compliance reports, maintaining documentation, and managing workforce records systematically.
Develop governance and operational control reports that enhance leadership visibility, foster accountability, and inform strategic decision-making throughout the organization.
To enhance workforce governance processes, reporting standards, and operational compliance practices within the People & Culture function, the role will involve driving continuous improvement.
We are seeking a skilled professional to manage HR systems and oversee integrity initiatives within the organization. The ideal candidate will ensure the accuracy, security, and efficiency of HR-related data while upholding ethical standards and compliance with relevant regulations. Responsibilities include maintaining and improving HR software, implementing integrity policies, and addressing any system or procedural discrepancies. Candidates must possess experience in HR technology, a strong understanding of data integrity principles, and the ability to collaborate across departments to support organizational goals. A commitment to transparency and ethical conduct is essential for this role.
Support HRIS readiness and implementation efforts by conducting workforce data cleanup, validating master data, mapping workflows, aligning processes, providing testing assistance, and developing reporting structures.
To enhance operational visibility and support informed decision-making, oversee the maintenance and ongoing enhancement of workforce reporting templates, analytics trackers, dashboards, and HR reporting tools.
Monitor workforce data quality and reporting accuracy while ensuring consistency, and take a proactive approach to identify and address any data gaps, inconsistencies, or governance risks before they escalate.
Facilitate the establishment of uniform workforce reporting standards and drive ongoing enhancements to reporting governance and data management practices throughout the organization.
Collaborate effectively with HR, Finance, IT, and operational teams to ensure reporting alignment, systems optimization, and workforce data integrity are maintained at the highest standards.
We cultivate and maintain productive professional relationships with colleagues, clients, and stakeholders to ensure seamless collaboration and alignment on project objectives. We prioritize clear and proactive communication, addressing inquiries and resolving issues promptly to foster trust and accountability. Additionally, we work closely with team members across departments to share insights, streamline workflows, and achieve shared goals. Strong interpersonal skills, adaptability, and a commitment to mutual respect are essential to thriving in this environment.
Internal Relationships: You will collaborate closely with cross-functional teams to foster strong interdepartmental connections, ensuring seamless communication and alignment across all levels of the organization. This role requires the ability to build and maintain productive relationships with colleagues at all levels, including senior leadership, to drive collective success and achieve shared objectives. Strong interpersonal skills and emotional intelligence are essential to navigate complex organizational dynamics and promote a collaborative work environment.
The Head of People & Culture will drive workforce reporting, people analytics, governance reporting, and strategic workforce insights to ensure data-driven decision-making and operational excellence.
The Workforce & Operations Lead is responsible for coordinating workforce reporting priorities, conducting labor cost analyses, overseeing operational reporting, and advancing workforce governance initiatives.
The People Business Partner is responsible for providing support in employee relations reporting, analyzing workforce trends, extracting engagement insights, and overseeing people-related operational reporting.
To ensure alignment in workforce reporting, labor cost analysis, payroll-related reporting, budgeting support, and productivity metrics, the Finance department plays a pivotal role.
Commercial Teams are responsible for providing reporting and analysis to assess commercial productivity, workforce utilization, and operational performance trends.
To facilitate workforce productivity analysis, attendance reporting, labor utilization tracking, and operational workforce reporting, this role will support Manufacturing and Operations functions.
Responsibilities include facilitating workforce reporting, conducting manpower analysis, and monitoring operational productivity metrics across various operational functions to ensure the smooth functioning of the supply chain and distribution processes.
The Payroll Support Teams are responsible for maintaining payroll-related reporting, verifying workforce data accuracy, and overseeing operational controls.
The Senior Leadership Team will deliver comprehensive workforce insights, advanced people analytics, detailed operational reporting, and key governance trends, alongside strategic data-driven recommendations to enhance decision-making processes.
Cultivates and maintains strategic alliances with external partners, stakeholders, and industry leaders to strengthen organizational collaborations and enhance mutual growth opportunities.
To facilitate the implementation of HRIS solutions, providers will assist in optimizing systems, aligning workflows, enhancing reporting structures, and improving workforce reporting capabilities.
We facilitate collaboration with reporting and analytics support vendors to bolster dashboard development, reporting automation, workforce reporting enhancement initiatives, and analytics tool implementation as needed.
Outsourced workforce providers are engaged to facilitate workforce reporting, validate labor data, compile manpower reports, and conduct operational workforce analysis as required.
External auditors and regulatory bodies require support for audit readiness, workforce data validation, compliance reporting, and relevant governance-related reporting obligations.
Training and Systems Partners will play a vital role in enhancing reporting capabilities, delivering systems training, and driving analytics improvement initiatives as needed.
Education in information technology or a related discipline, coupled with hands-on experience in the field, is essential. Candidates should possess a minimum of three years’ professional experience in IT support or a comparable role, demonstrating a strong foundation in troubleshooting, system administration, and network management. Proficiency in operating systems such as Windows, Linux, or macOS is required, along with familiarity with cloud platforms like AWS or Azure. Excellent problem-solving skills, meticulous attention to detail, and the ability to communicate technical concepts to non-technical stakeholders are also critical. Additional qualifications may include certifications such as Compton A+, Network+, or Microsoft Certified Solutions Associate (MCSA).
A bachelor’s degree in Statistics, Business Analytics, Human Resource Management, Economics, Mathematics, Information Technology, Business Administration, or a closely related discipline is required.
Seeking candidates with 3 to 5 years of professional experience in workforce reporting, people analytics, HR operations, business reporting, or operational analytics, specifically within fast-moving consumer goods, manufacturing, distribution-led, or operational settings.
Proven expertise in workforce reporting, labor cost analysis, operational reporting, dashboard management, and workforce data interpretation.
Accomplished in designing, building, and sustaining workforce dashboards, management reports, analytics trackers, and operational reporting tools.
Proficiency in Excel and data analysis is essential, with expertise in Power BI or similar dash boarding and reporting tools highly preferred.
Preferred candidates should possess hands-on experience with HR systems, reporting frameworks, workforce databases, and operational reporting procedures.
Proven proficiency in analytical reasoning, data reporting, problem resolution, and cross-functional stakeholder collaboration is essential.
Competencies required for this role include strong analytical skills, attention to detail, and proficiency in data management software. Applicants must possess excellent communication abilities and the capacity to work independently or collaboratively within a team environment. A bachelor’s degree in a relevant field is essential, along with at least three years of prior experience in a similar position. Proficiency in Microsoft Office Suite, particularly Excel, is a non-negotiable requirement. The ability to manage multiple deadlines while maintaining high standards of accuracy is critical. Additionally, familiarity with project management tools and agile methodologies is highly advantageous.
Proven expertise in both technical and behavioral competencies is essential for this role. Candidates must demonstrate a strong aptitude for technical proficiency, coupled with well-developed interpersonal and communication skills. Responsibilities include analyzing complex systems, solving intricate problems, and collaborating effectively within cross-functional teams. Key requirements encompass a deep understanding of industry-specific tools, methodologies, and frameworks, alongside the ability to adapt to dynamic environments and foster positive team dynamics. Strong leadership qualities and a commitment to continuous professional development are also critical for success in this position.
Technical Competencies
Proficient in applying specialized technical skills and knowledge relevant to the role. Demonstrates expertise in relevant software, tools, systems, and methodologies to effectively execute job responsibilities. Ability to troubleshoot technical issues and provide innovative solutions to complex problems. Familiarity with industry best practices, standards, and emerging technologies. Strong analytical and problem-solving abilities to assess technical requirements and deliver optimal outcomes. Excellent communication skills to collaborate with cross-functional teams and convey technical information clearly. Commitment to continuous learning and professional development to stay current with evolving technologies.
Proficiency in workforce analytics and reporting is required, encompassing a deep comprehension of people analytics, labor productivity metrics, workforce controls, and operational reporting within a dynamic, fast-paced operational setting.
Proficient in analyzing workforce trends, labor costs, attendance patterns, productivity metrics, operational risks, and organizational data to derive actionable insights and strategic recommendations.
Experienced in designing, constructing, and maintaining dynamic dashboards, performance tracking systems, workforce analytics scorecards, and executive management reports utilizing tools such as Excel, Power BI, or comparable reporting platforms.
Proficient in conducting comprehensive labor cost analysis, optimizing workforce utilization, tracking manpower metrics, evaluating productivity, and monitoring operational efficiency indicators across all business functions.
Proven expertise in HR systems and workforce data management, with in-depth experience leveraging HR platforms, workforce databases, and structured reporting frameworks to uphold reporting precision and maintain data integrity.
Proficient in delivering governance and compliance reporting, with expertise in facilitating workforce governance documentation, monitoring operational controls, ensuring audit readiness, generating compliance reports, and tracking escalation processes throughout the People & Culture division.
Proficient in workforce planning principles, operational reporting requirements, workforce movements, and organizational reporting structures.
Proficient in Microsoft Excel, reporting tools, analytics systems, Power BI, and workforce reporting platforms to enhance workforce visibility and support data-driven decision-making processes.
Demonstrates strong behavioral competencies including adaptability in dynamic environments, solid problem-solving skills, and the ability to collaborate effectively within cross-functional teams. Exhibits excellent communication and interpersonal skills to engage stakeholders at all levels, ensuring alignment with organizational objectives. Demonstrates resilience under pressure, a proactive approach to challenges, and a commitment to continuous learning and professional growth. Maintains a customer-centric mindset, focusing on delivering high-quality solutions and fostering long-term relationships. Embraces innovation and change, driving continuous improvement while upholding ethical standards and compliance with company policies.
Analytical Thinking: Demonstrates exceptional analytical skills, adept at interpreting workforce data, recognizing trends, diagnosing operational challenges, and deriving actionable insights to inform strategic decision-making.
Demonstrates exceptional precision and consistency in workforce reporting, data management, and operational analysis, ensuring high levels of accuracy throughout all processes.
Demonstrates a strong sense of ownership and accountability by ensuring report accuracy, maintaining workforce data integrity, delivering reports on time, and consistently meeting mutually agreed-upon operational objectives.
Demonstrated capacity for analytical reasoning and strategic decision-making, with a focus on detecting reporting discrepancies, workforce vulnerabilities, data anomalies, and operational inefficiencies. Capable of developing and implementing pragmatic, evidence-based solutions to address identified gaps and challenges.
Develops productive collaborations with HR, Finance, Commercial, Manufacturing, Operations, and leadership teams, ensuring reporting alignment and workforce visibility are maintained.
Demonstrates strong communication abilities by presenting workforce insights, reporting trends, and operational analysis in a clear, concise, and professional manner to various stakeholders.
Delivery of Results Demonstrates strong execution discipline by ensuring consistent follow-through, managing reporting timelines effectively, upholding reporting standards, and providing accurate workforce insights reliably.
Adapting and Continuously Improving, the ideal candidate exhibits flexibility, inquisitiveness, and a commitment to ongoing enhancement while contributing to workforce reporting, systems optimization, and analytics improvement initiatives within a rapidly evolving operational setting.
To submit your application, kindly utilize the designated method provided for submissions as outlined by the hiring team, typically accessible through the company’s official career portal or specified application platform. Ensure all required documentation and materials are uploaded or sent according to the outlined instructions, adhering strictly to the outlined deadline to avoid any complications in the review process. If clarification is needed regarding the submission process, do not hesitate to reach out to the designated contact person or department for assistance.
To submit your application, kindly utilize the provided link(s) on the company’s official website.
Qualifications
BA/BSc/HND
Experience Required
3 - 5 years
