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The Program Risk Management (PMR) team, based within the Regional Operations section of ESRO, delivers strategic direction and regulatory supervision to EAR Country Offices (CO’s) in executing the Office of Strategy and Evidence’s (ONE) Program Implementation Procedure and its accompanying Handbook. This framework encompasses key functions such as work planning, ACT assurance planning and execution, collaboration with civil society organizations (CSOs), and adherence to Social and Environmental Standards (SES), including Protection from Sexual Exploitation and Abuse (SEA).
This role will deliver administrative assistance to the PMR team and support broader office operations. Additionally, it will involve collecting and analyzing data to strengthen the team’s ability to uphold quality and efficiency in the development, oversight, and monitoring of government and civil society partnerships at the country office level, as well as managing associated risks. Responsibilities include utilizing relevant e-Platforms—such as tools, INPP, Insight, Vision, and RAM—as well as extracting and interpreting data from these systems.
Key responsibilities and essential functions include a comprehensive range of duties and related tasks:
Engage in the facilitation of ACT assurance initiatives by contributing to planning and implementation efforts for EAR Country Offices, including the extraction, analysis, and reporting of pertinent data and information. This role involves leveraging insights to enhance planning processes, prioritize actions, and drive continuous improvement in Age-related activities.
Contributes to the PMR team by gathering, assessing, and interpreting qualitative and quantitative data and information from UNICEF’s systems to enhance program and risk management, as well as to support the creation of reports and presentations. This role also involves participating in Peer Review exercises.
Review assigned assessments and program assurance reports to pinpoint critical weaknesses in the execution of ACT, thereby facilitating prompt follow-up by supervisors and the team to address these findings and take necessary action or intervene with country offices.
Assist in organizing meetings and webinars, and contribute to the development of PowerPoint presentations as needed.
Collaborates closely with teams to enhance capacity-building initiatives focused on program management and ACT implementation, contributing to the development of training materials and engagement in practical exercises to operationalize partnership systems such as INPP, tools, and exact.
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Developing monitoring and reporting frameworks for designated key performance indicators to enhance operational efficiency and ensure measurable accountability for outcomes, with responsibility for providing oversight and analytical support to EAR Country Offices. Representative illustrations may include, but are not limited to:
Conduct thorough evaluations of partners’ risk ratings to ensure accurate and up-to-date assessments. Analyze relevant data and metrics to determine compliance with established risk criteria and regulatory standards. Document findings meticulously and report any discrepancies or areas of concern to senior management for further review and action. Collaborate with cross-functional teams to gather additional insights and validate risk assessments. Maintain a comprehensive understanding of industry trends and evolving risk factors to enhance the accuracy of risk ratings over time.
Conduct an assessment of the utilization of the United Nations Population Fund’s (UNFPA) procurement processes in the selection of Civil Society Organization (CSO) implementing partners, with a focus on comparing selection approaches, such as open versus direct methods.
Shifts in funding trends are increasingly favoring localization initiatives, reflecting a growing emphasis on global market expansion and cultural adaptation. Organizations are prioritizing investments in localization to enhance accessibility, improve user engagement, and drive revenue growth in international markets. This trend underscores the strategic importance of adapting products, services, and content to meet the linguistic, cultural, and regulatory demands of diverse regions. As a result, professionals with expertise in localization strategies, cross-cultural communication, and multilingual project management are in high demand to support these initiatives.
Impairment monitoring involves the continuous assessment of functional and structural abnormalities to identify potential issues before they escalate. This process requires expertise in analyzing data from various diagnostic tools and systems to detect deviations in performance or integrity. Professionals in this role must possess strong analytical skills, attention to detail, and the ability to interpret complex information accurately. Responsibilities include conducting regular evaluations, maintaining detailed records of findings, and recommending corrective actions as needed. Additionally, collaboration with cross-functional teams may be necessary to address identified impairments and implement effective solutions.
DCT monitoring encompasses the oversight of expired grants to ensure compliance and proper documentation.
Benchmark monitoring tracks the progression of dates from submission through to signing, ensuring timely review and adherence to established timelines. This role requires meticulous attention to detail to identify any delays or discrepancies in the approval process. By maintaining accurate records and providing regular updates, the position helps streamline workflows and uphold accountability at each stage.
We will monitor and address outstanding financial findings and incomplete engagements within the tools Financial Assurance Module.
Oversee the operations and maintenance of the PMR ECM platform.
Oversee the scheduling and coordination of the team’s calendar to ensure efficient planning and alignment of activities.
Oversee the administration of ESRO’s Peer Review Roster to ensure its accurate maintenance and operational effectiveness.
Act as the primary supply coordinator within the Operations Section, overseeing all supply-related functions and ensuring seamless procurement and distribution of resources.
Oversee the coordination and administration of ESRO’s Events Calendar in partnership with PMDR and the ORD.
To be considered for this role as a child advocate, you must meet the following criteria: a strong commitment to safeguarding the rights and well-being of children, along with a proven ability to represent their best interests in all interactions. The ideal candidate will possess excellent communication and interpersonal skills, ensuring clarity and empathy in every engagement. Additionally, you should demonstrate a deep understanding of child development, welfare policies, and legal frameworks pertaining to children’s rights. Experience in advocacy, social work, or a related field is highly desirable, as is the capacity to collaborate effectively with families, communities, and multidisciplinary teams. A dedication to continuous learning and professional growth will further strengthen your suitability for this position.
Minimum qualifications include a Bachelor’s degree in a relevant field, such as Computer Science, Engineering, or Information Technology, along with a minimum of three years of professional experience in [specific industry or role]. Strong proficiency in [specific programming languages, tools, or methodologies] is essential, as is the ability to work collaboratively in cross-functional teams. Additionally, candidates must demonstrate excellent problem-solving skills, adaptability to evolving technologies, and a commitment to continuous learning and professional development. Familiarity with industry regulations and best practices is also required to ensure compliance and operational excellence.
Completion of secondary education is mandatory, with preference given to candidates who have pursued additional technical or university-level coursework aligned with the organization’s field. Alternatively, a bachelor’s degree from an accredited institution in a pertinent discipline may substitute for three years of relevant professional experience, or two additional years of experience with a master’s degree.
A minimum of six years of prior experience in administrative or clerical roles is essential.
Proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint, with advanced abilities in Excel for data analysis and reporting. Experience with project management tools such as Asana, Trello, or Monday.com to track tasks and collaborate effectively. Strong understanding of CRM systems, particularly Salesforce or HubSpot, to manage customer relationships and streamline sales processes. Excellent written and verbal communication skills for drafting reports, emails, and presentations. Capable of working independently and managing multiple priorities in a fast-paced environment.
Demonstrated expertise in overseeing projects from inception to completion, ensuring timely delivery, adherence to budgets, and alignment with strategic objectives. Skilled in coordinating cross-functional teams, mitigating risks, and maintaining clear communication channels with stakeholders. Proficient in utilizing project management methodologies such as Agile, Waterfall, or hybrid approaches to drive efficiency and accountability. Strong analytical abilities to monitor progress, identify bottlenecks, and implement corrective measures. Exceptional organizational and leadership skills to prioritize tasks, allocate resources effectively, and foster a collaborative work environment.
Develop comprehensive project plans, establish clear objectives, and define measurable deliverables to ensure successful project execution.
Monitor and manage resources, including time allocation, financial budgets, and team productivity, ensuring efficient utilization and precise organization throughout project execution.
Identify and document potential risks to facilitate informed decision-making and receive additional guidance as required.
Collaborate effectively with cross-functional teams, including engineering, product management, and design, to ensure cohesive project delivery and alignment with organizational goals. Engage with stakeholders to gather requirements, provide updates, and address feedback in a timely and professional manner. Foster a culture of open communication and mutual respect to enhance team productivity and innovation.
Navigate complex workplace environments with agility, adjusting professional conduct and responses to align with diverse scenarios and evolving organizational demands.
Craft messages with care, selecting words and tone thoughtfully to ensure respect and persuasiveness across diverse audiences.
Compose meticulously crafted reports and documents, ensuring clarity, conciseness, and logical structure through the use of precise and suitable language.
Observe others’ communications carefully, seeking clarification through targeted inquiries when necessary.
Demonstrate the ability to articulate concepts and data persuasively and coherently to diverse audiences.
We excel at identifying solutions to complex challenges by leveraging analytical reasoning and innovative approaches to overcome obstacles efficiently. This role requires the ability to dissect intricate issues, assess potential outcomes, and implement effective strategies to resolve problems in a timely manner. Candidates should demonstrate a strong capacity for critical thinking, adaptability in dynamic environments, and a proactive mindset to address unforeseen complications with confidence and precision.
Examine datasets to detect trends, patterns, and irregularities, ensuring accurate interpretation of insights for informed decision-making.
Assess data, examine issues, pinpoint root causes and potential risks.
Translate research findings into clear, concise summaries, emphasizing practical recommendations that drive informed decision-making and strategic action.
In high-pressure scenarios, make timely decisions despite having limited or partial information at hand.
Evaluate the potential consequences of proposed solutions by analyzing associated costs, benefits, and risks to inform strategic decision-making and optimize outcomes.
Digital agility is essential, requiring proficiency in leveraging emerging technologies, adapting swiftly to evolving digital trends, and optimizing processes through innovative digital solutions. Candidates must demonstrate a strong aptitude for navigating complex digital ecosystems, including cloud computing, data analytics, and automation tools. Strong problem-solving skills are critical for identifying digital inefficiencies and implementing effective, scalable improvements. Familiarity with digital transformation strategies and a commitment to continuous learning in a fast-paced technological landscape are also expected.
Leverage artificial intelligence-driven solutions and advanced platforms to streamline and expedite data analysis processes.
Apply prompts to enhance the quality of reports and data while ensuring strict adherence to internal regulations and policies.
Fluency in English is an essential requirement for this role.
Desirables:
Proficiency in an additional official United Nations language (Arabic, Chinese, French, Russian, or Spanish) or a regional dialect is considered beneficial.
Preferred qualifications include prior involvement in program support roles.
Proficiency in a UN system agency or organization is viewed favorably.
Proficiency in country-level work, with a particular focus on development initiatives, fragile environments, and humanitarian scenarios, is highly desirable.
Qualifications
BA/BSc/HND
Experience Required
6 years
