Oversee a range of critical duties including managing project timelines, coordinating cross-functional teams, and ensuring adherence to company policies and industry regulations. Monitor progress through regular evaluations to identify potential risks or inefficiencies, implementing corrective measures as needed. Facilitate communication between stakeholders to align objectives and resolve conflicts promptly. Maintain accurate documentation of processes, decisions, and outcomes to support audit trails and compliance reporting.
Install and configure network security software solutions for both proof-of-concept evaluations and full-scale customer deployments.
Facilitate seamless customer implementations spanning both cloud-based and on-premise infrastructures.
Oversee the administration and upkeep of demo environments, guaranteeing their stability, currency, and alignment with the latest product features.
Guide customers through the initial setup and early adoption phases of the product, providing technical leadership and support for onboarding activities.
Engage in virtual customer consultations to comprehensively assess technical specifications, recommend optimal deployment strategies, and resolve complex technical challenges.
Investigate technical issues systematically by employing debugging techniques, examining logs, and collaborating closely with internal teams to implement effective resolutions.
Collaborate efficiently with Sales, Product Management, Delivery, and Engineering teams to guarantee successful customer outcomes.
Seeking a highly skilled and motivated individual to join our team as a [Job Title]. Candidates must possess a Bachelor’s degree in a relevant field, such as [specific degree], along with a minimum of [X years] of hands-on experience in [specific skill or industry]. Proficiency in [specific software, tool, or language] is essential, along with strong analytical, problem-solving, and communication abilities. Prior experience in [specific task or role, if applicable] is preferred but not mandatory. The ideal candidate should demonstrate adaptability, attention to detail, and the capacity to work collaboratively in a fast-paced environment. Additional qualifications may include [any certifications, licenses, or specialized training].
Requires a minimum of two years of direct experience in network administration, emphasizing expertise in network security protocols and practices.
You will bring proven professional experience in a customer-facing capacity, specifically within sales, customer success, or account management roles, where you will have engaged directly with customers or clients.
Proficient in core networking principles, such as TCP/IP protocols, HTTP/HTTPS communication, browser-server interactions, routing mechanisms, firewall configurations, and security policy implementation.
Proficiency in implementing and managing firewall solutions and security policies is essential, with a preference for experience with industry-leading vendors such as Cisco, Fortinet, Palo Alto Networks, or Check Point.
A networking or security certification equivalent to the Cisco Certified Network Associate (CCNA) is highly desirable, with preferred options including Compton Network+, Compton Security+, Huawei CIA, Juniper INDIA, or comparable credentials.
Quick learners with a proactive approach who can confidently lead and facilitate technical discussions with professionalism are sought.
Nice to haves:
Proficiency on Linux is required, including the ability to deploy and configure Linux servers independently, adjust system date/time and network settings, manage software packages, and perform fundamental disk administration tasks.
Proficiency in at least one cloud platform, such as AWS, Azure, or GCP, is required.
Proficiency in the foundational principles of Docker and Kubernetes is required.
Qualifications
BA/BSc/HND
Experience Required
2 years
