Primary Purpose
The Program Integrity Specialist plays a key role in overseeing the execution of the USPAP Integrity and Compliance Guide and the Internal Malfeasance Prevention and Mitigation Measures within the Nairobi Office. This position involves leading fraud investigations, which encompass evaluating fraud allegations, conducting interviews, preparing detailed investigation reports, and implementing corrective actions.
Key relationships are maintained with internal stakeholders, including leadership teams, cross-functional partners, and department heads, to ensure alignment on strategic objectives and operational priorities. Additionally, the role involves collaborating with external partners, such as vendors, clients, and industry stakeholders, to foster strong business relationships and drive mutual growth. These interactions require effective communication, negotiation, and problem-solving skills to achieve shared goals and maintain productive partnerships.
We seek a seasoned professional to join the CWS team internally, contributing expertise and dedication to support our mission. The ideal candidate will have a proven track record in [specific field or role], along with strong interpersonal skills and a commitment to our organization’s values. Responsibilities include collaborating with cross-functional teams, driving innovative solutions, and ensuring seamless operations across departments. Proficiency in relevant tools and technologies, as well as the ability to adapt to evolving priorities, is essential. This role requires a proactive approach, exceptional problem-solving abilities, and a passion for delivering high-quality results in a dynamic environment.
Overseeing financial risk management and ensuring regulatory compliance across designated regions, the Regional Financial Risk and Compliance Director is responsible for developing, implementing, and monitoring robust risk frameworks to safeguard organizational integrity. This role involves assessing potential financial risks, ensuring adherence to internal policies and external regulations, and providing strategic guidance to senior leadership to mitigate exposures. Additionally, the position requires collaboration with cross-functional teams to enhance compliance programs, conduct thorough audits, and report on key risk indicators to stakeholders.
Senior Manager, Program Integrity
We are seeking a seasoned Senior Manager of Program Integrity to oversee and enhance our organization’s fraud detection, compliance, and risk mitigation strategies. In this pivotal role, you will lead a high-performing team responsible for identifying vulnerabilities, conducting thorough investigations, and implementing robust controls to safeguard our programs and stakeholders. Your expertise will be critical in developing and enforcing policies that ensure adherence to regulatory standards while minimizing financial and operational risks. The ideal candidate will possess a proven track record in fraud prevention, data analysis, and cross-functional collaboration, along with strong leadership skills to drive continuous improvement in our integrity frameworks. This position requires a minimum of 10 years of relevant experience in program integrity, compliance, or a related field, coupled with a deep understanding of industry regulations and best practices.
This role requires a Senior Program Integrity Specialist with extensive experience in identifying, analyzing, and mitigating risks associated with fraud, waste, and abuse within organizational programs. The ideal candidate will possess a strong background in compliance, auditing, or investigative functions, along with proficiency in data analysis tools and techniques to detect irregularities. Key responsibilities include leading integrity investigations, developing and implementing corrective action plans, and collaborating with cross-functional teams to enhance program integrity policies and procedures. Additionally, the position demands exceptional analytical skills, attention to detail, and the ability to communicate findings clearly to stakeholders at all levels.
As an External Affairs Specialist, you will serve as a liaison between our organization and external stakeholders, including government agencies, industry partners, and community groups. Your primary responsibility will be to cultivate and maintain strong relationships to advocate for our organization’s interests while ensuring alignment with strategic objectives. You will monitor regulatory developments, analyze their potential impact on our operations, and communicate insights to senior leadership to inform decision-making. Additionally, you will lead initiatives to enhance our organization’s reputation, develop key messaging tailored to diverse audiences, and manage external communications to foster transparency and trust. The ideal candidate will possess excellent interpersonal and negotiation skills, a deep understanding of public policy or industry trends, and the ability to craft compelling narratives that resonate with stakeholders.
The Bureau for Population, Refugees, and Migration (BPRM) seeks to fill the position of Program Officer, tasked with overseeing and implementing critical initiatives to support displaced populations globally. This role requires a deep understanding of humanitarian principles, refugee assistance frameworks, and cross-cultural communication, as well as the ability to manage complex projects in high-pressure environments. The ideal candidate will possess a minimum of five years of relevant experience in international development, humanitarian aid, or a closely related field, along with a proven track record in program design, monitoring, and evaluation. Strong analytical skills, proficiency in grant management, and fluency in multiple languages are highly desirable. The Program Officer will collaborate with governmental and non-governmental partners to develop sustainable solutions, advocate for policy changes, and ensure compliance with funding requirements while maintaining a commitment to equity and inclusion in all interventions.
The Refugee Coordinator is tasked with overseeing programs designed to support refugees in their resettlement journey, ensuring access to essential services and resources. This role involves collaborating with government agencies, non-profits, and community partners to streamline service delivery and improve outcomes for displaced individuals and families. Key responsibilities include managing casework, advocating for policy changes, and providing culturally sensitive guidance to help refugees integrate into their new communities. Additionally, the Coordinator will conduct needs assessments, coordinate language and employment training programs, and monitor progress to ensure compliance with funding requirements. Strong interpersonal skills, cultural competency, and a deep commitment to social justice are essential for success in this position.
UNHCR seeks a highly skilled professional to provide strategic guidance and operational support in protection, advocacy, and policy development. The role demands extensive experience in international humanitarian law, refugee rights, and UNHCR’s mandate, along with strong leadership in coordinating with governments, NGOs, and other stakeholders. Responsibilities include overseeing protection programs, ensuring compliance with legal frameworks, and driving advocacy efforts to enhance the rights and well-being of displaced populations. The ideal candidate will possess advanced academic qualifications in law, human rights, or a related field, fluency in English and French, and a proven track record in managing complex humanitarian crises.
The International Organization for Migration (IOM) is a leading intergovernmental organization dedicated to advancing humane and orderly migration worldwide. As part of the United Nations system, it supports governments and migrants in addressing migration challenges, promoting migration policies, and fostering sustainable development. The organization operates across more than 100 countries, offering assistance to migrants, refugees, and displaced persons while collaborating with partners to enhance migration governance, humanitarian response, and migrant protection.
At the Refugee Processing Center (RPC), we facilitate the orderly and humane processing of refugees, ensuring compliance with international and domestic policies while prioritizing the dignity and safety of each individual. The RPC collaborates with governmental agencies, non-governmental organizations, and international partners to conduct thorough interviews, background checks, and health screenings for all applicants. Additionally, the center coordinates resettlement efforts, providing essential information and support to help refugees transition successfully into their new communities. Our team consists of dedicated professionals committed to upholding ethical standards and fostering a welcoming environment for those seeking protection and a fresh start.
Resettlement agencies play a pivotal role in aiding refugees and immigrants as they transition into new communities, offering essential support services to facilitate successful integration. These organizations assist individuals with housing arrangements, employment opportunities, language training, and cultural orientation, ensuring they adapt to their new environment effectively. They collaborate closely with government bodies, local nonprofits, and community groups to coordinate resources and address the diverse needs of newcomers. Additionally, resettlement agencies provide legal guidance, access to healthcare, and educational support to promote self-sufficiency and long-term stability for those they serve.
We operate in a dynamic, collaborative workplace designed to foster innovation and efficiency. Our team works closely together in a supportive atmosphere that encourages open communication and mutual respect. Employees are expected to adhere to company policies, maintain a high standard of professionalism, and contribute to a positive work culture. The environment promotes work-life balance, offering flexibility where feasible, while ensuring productivity and accountability remain top priorities.
A professional opportunity based in Kenya for a local candidate is currently available.
The workplace setting is office-based, requiring employees to operate within a professional office environment.
As needed, regular travel to field locations is required.
Responsibilities
Ensures adherence to regulatory requirements and internal policies constitutes 60% of the role. Responsibilities include monitoring changes in laws and regulations, implementing necessary adjustments to policies and procedures, and conducting regular audits to verify compliance across departments. This position requires a strong understanding of industry-specific regulations, meticulous attention to detail, and the ability to interpret complex legal texts. Additionally, the role involves collaborating with cross-functional teams to address compliance gaps, training employees on regulatory obligations, and maintaining comprehensive documentation of compliance activities.
Investigates allegations of fraud and malfeasance in collaboration with key stakeholders, including the Resettlement Support Center Director, Regional Financial Risk and Compliance Director, Senior Manager of Program Integrity, Senior Program Integrity Specialist, and Regional Human Resource Director, as needed.
Responsible for planning and conducting investigations, including the collection and documentation of evidence.
Drafts comprehensive reports on fraud and malfeasance investigations, meticulously ensuring compliance with all reporting standards set by CWS and relevant donor organizations.
Monitors fraud reporting mechanisms on a daily basis to ensure accurate tracking and detection of potential fraudulent activities.
Diligently oversees the Fraud mailbox to guarantee prompt and thorough responses to every allegation of fraud.
Ensures adherence to all stipulations outlined in the Cooperative Agreement, Integrity and Compliance Guide, and Program Integrity Standard Operating Procedures (SOPs).
Ensures the completion and execution of investigation recommendations, verifying that identified gaps are addressed, and sustainable solutions are effectively implemented.
Facilitates the development, updating, and maintenance of Standard Operating Procedures (SOPs), both autonomously and in team settings, to uphold internal adherence to fraud and malfeasance mitigation policies as well as investigation and reporting protocols.
Collaborates closely with leadership to design and implement novel strategies aimed at preventing fraud and misconduct.
Prepares quarterly and annual reports for the funder, focusing on matters related to program integrity.
Attends the Fraud and Ethics Committee’s recurring meetings and events on a consistent basis.
Stays abreast of the latest developments and regulatory updates pertaining to the USPAP to ensure full compliance and informed decision-making.
Proficient in managing and analyzing data constitutes 15% of the role’s responsibilities, ensuring the accuracy, integrity, and security of information. This involves organizing datasets, performing detailed statistical analysis, and generating actionable insights to inform strategic decisions. Proficiency in data visualization tools and database management systems is essential, along with a strong grasp of data governance principles. Candidates should demonstrate the ability to interpret complex datasets and communicate findings effectively to stakeholders.
Collaborates closely with Information Technology teams to confirm that internal IT controls are robust and exceed established standards for safeguarding START—a critical refugee processing database utilized by the USPAP—as well as other electronic data.
Ensures the availability of precise and up-to-date data pertinent to all fraud and malfeasance investigations, whether for annual, monthly, or ad hoc inquiries.
Monitor recurring issues in staff conduct and recommend key areas for enhanced enforcement of the Code of Conduct to HR.
Representation (10%)
Establishes and sustains productive, autonomous partnerships with CWS/RSC Africa USPAP collaborators and contributors, such as the Bureau of Population, Refugees, and Migration (PRM), United States Citizenship and Immigration Services (USCIS), the International Organization for Migration (IOM), the United Nations High Commissioner for Refugees (UNHCR), and domestic Resettlement Agencies.
As the designated contact person for the CWS Africa Fraud Mailbox, you will serve as the primary point of communication and coordination for all fraud-related inquiries and reports within the region.
Participates in Quarterly Fraud Trends meetings as required.
Ensures that partner communications from the unit are conducted with professionalism, timeliness, and proactivity.
Serves as a conduit for conveying the organization’s policies and the core values of CWS Africa to all employees.
Ensures that all staff members maintain a professional demeanor when interacting with refugees, partners, funders, and colleagues to uphold the reputation of CWS RSC Africa.
The position involves overseeing program administration, which accounts for 10% of the total responsibilities. This role is responsible for ensuring that program operations run smoothly and efficiently, adhering to established policies and procedures. The position requires meticulous attention to detail, strong organizational skills, and the ability to manage multiple tasks simultaneously. Key duties include coordinating program activities, maintaining accurate records, and facilitating effective communication among stakeholders.
Serves as a key advisor and resource to both programmatic and administrative personnel engaged in Program Integrity initiatives.
Takes an active role in the unit’s recruitment and hiring initiatives.
This role may also undertake additional responsibilities as delegated by the Senior Manager, Program Integrity and/or the CWS RSC Africa Management to optimize operational efficiency and effectiveness.
Oversee and execute supplementary duties and obligations, which constitute 5% of the total responsibilities, ensuring alignment with organizational objectives and operational standards.
Performs additional responsibilities as may be designated from time to time.
Experience
Seeking a highly skilled professional with demonstrated expertise in [specific field or industry], proven capability in [relevant skills or responsibilities], and a strong educational background in [specific degree or field of study]. The ideal candidate will possess extensive experience in [key responsibility or area of expertise], along with a track record of successfully [specific achievement or responsibility]. Proficiency in [specific software, tools, or methodologies] is essential, and candidates must meet the following requirements: [list of requirements]. Responsibilities include [key responsibility 1], [key responsibility 2], [key responsibility 3], and adherence to [specific standards or protocols].
Six years of cumulative, paid professional experience in a relevant field is mandatory, with preference given to candidates whose backgrounds include roles centered on integrity, compliance, ethics, risk management, or closely related disciplines.
A minimum of one year of experience with the U.S. Refugee Admissions Program is strongly preferred, though not mandatory.
A minimum of one year of professional experience in conducting workplace investigations is preferred, though this requirement is not mandatory.
We are seeking a highly motivated individual with a strong foundation in communication and interpersonal abilities to join our team. The ideal candidate will demonstrate proficiency in both written and verbal communication, ensuring clear and effective exchange of ideas. Additionally, the role requires exceptional organizational skills to manage multiple tasks efficiently and prioritize responsibilities effectively. A keen attention to detail is essential for maintaining accuracy in all deliverables, while adaptability will enable the candidate to thrive in a dynamic work environment. Proficiency in relevant software applications is also necessary to support daily operations and enhance productivity.
Demonstrated expertise in utilizing Microsoft Office Suite, including Excel, PowerPoint, Word, Access, and Outlook, is essential.
Proficient in both verbal and written communication, with a strong ability to articulate ideas clearly and effectively.
Analytical prowess and a methodical approach to problem-solving are essential.
A familiarity with START is advantageous.
Demonstrates strong ethical judgment and the capacity to make principled decisions that consistently uphold CWS’ integrity, compliance, and core values.
Educational Background and Professional Credentials
A bachelor’s degree or higher in a relevant field is required for this position. Candidates must hold valid certifications pertinent to the role, along with any additional credentials mandated by industry standards. Compliance with continuing education requirements to maintain certifications is also expected.
A bachelor’s degree in criminology, Business Management, Law, Human Resources, or a closely related discipline is required.
Industry-recognized certifications, while not mandatory, are highly valued—examples include the Certified Fraud Examiner (CFE), Certified Protection Professional (CPP), or legal/paralegal credentials.
Abilities
Collaborate with team members to guarantee the proper implementation and adherence to established policies, procedures, and standard operating guidelines.
Ensure a consistently high level of performance while maintaining meticulous attention to detail, consistently delivering tasks within established deadlines.
Demonstrate sound decision-making and actively consult appropriate resources when addressing unforeseen challenges to ensure effective resolution.
Interact professionally and courteously with a diverse range of associates, external agencies, refugees, and members of the public.
Oversee a broad and varied workload while maintaining performance standards, even when facing tight deadlines and multiple concurrent demands.
Ensure the accuracy and reliability of official documentation at all times.
Evaluate intricate issues, derive well-reasoned solutions, and render informed decisions to effectively address challenges.
Engage in duties independently, with minimal oversight required.
Perform responsibilities autonomously while supporting the comprehensive functions of RSC Africa.
Contribute proactively to the execution of the U.S. Refugee Admissions Program (USPAP).
The position necessitates that candidates fulfill several critical prerequisites to be considered. Prospective applicants must possess a minimum of five years of relevant professional experience in the specified field, along with a bachelor’s degree in a related discipline. Additionally, proficiency in industry-standard software and tools is required, as is the ability to demonstrate strong analytical and problem-solving skills. Excellent communication abilities, both written and verbal, are essential for effectively collaborating with team members and stakeholders. Candidates should also exhibit a proven track record of delivering results under tight deadlines while maintaining high standards of accuracy and attention to detail. Familiarity with regulatory compliance and best practices within the industry is highly advantageous.
Excellent proficiency in English communication, encompassing both written and verbal expression, is essential.
Proficiency in collaborating within diverse cultural settings is essential.
A demonstrated dedication to diversity, equity, and inclusion, along with a readiness to actively uphold CWS’ Platform on Racial Justice as a CWS employee, is essential.
You will maintain constant vigilance and responsiveness to potential risks related to child safeguarding and PS EAH (Prevention of Sexual Exploitation, Abuse, and Harassment), ensuring you develop the necessary knowledge and skills to uphold and advocate for robust safeguarding practices. You are expected to fully comprehend the Child Safeguarding and PS EAH policies and procedures, adhering to them rigorously in all professional interactions and decision-making.
Seeking a candidate with exceptional organizational skills, meticulous attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment. Proficiency in relevant software applications and prior experience in a similar role are essential. The ideal applicant will demonstrate strong communication abilities, both written and verbal, to collaborate effectively with cross-functional teams. Responsibilities include coordinating schedules, maintaining accurate records, and ensuring adherence to established protocols. Familiarity with industry-specific regulations and a commitment to maintaining high standards of professionalism are required.
The ideal candidate must demonstrate willingness and capability to travel under challenging conditions while exhibiting a high level of adaptability. Proof of Yellow Fever vaccination is required prior to any travel for RSC Africa.
This role necessitates the consistent utilization of laptops, with a working proficiency in Microsoft Office Suite being essential.
This role may necessitate travel to sub-Saharan Africa with little advance notice and under challenging circumstances to fulfill program requirements.
A valid passport, along with the ability to maintain its validity throughout the duration of the appointment, is mandatory. This requirement also entails ensuring the passport contains sufficient pages for travel documentation.
A pre-employment background screening, encompassing reference verification and a criminal history check, is mandatory prior to commencing the role.
This role demands a high degree of emotional intelligence and sound ethical decision-making while collaborating with diverse and multifaceted stakeholder groups.
This role requires a commitment of 40 hours per week, operating on a full-time basis.
Qualifications
BA/BSc/HND
Experience Required
6 years
